My First Visit Time With The Doctor Was Excellent!
My First Visit Time With The Doctor Was Excellent!
Coleman, Jewell A.
My First Visit Time With The Doctor Was Excellent!
Coleman, Jewell A.
All employees are courteous, friendly, and professional. They show care in ensuring that you are having the best possible experience.
Marek, Joe P.
Dr Autry is informative, precise and efficient. Felt very confident with her evaluation. Excellent staff. Negatives would be extreme wait time on phone repeatedly on different days and office wait front and back, waiting for a room.
Fulcher, Betty Gail.
The phone system is horrible. I was on hold 40 minutes before someone answered. I had called about 5x and left a message too. Once I got an appt. staff were friendly and professional. Love the Asian doctor so sweet and funny. I didn’t see her profile listed.
Dr. Mayo took the time to thoroughly explain my treatment options and the lifestyle impacts of each option. The staff explained the tests and the process.
Friendly personnel and professionalism
Ash, James C.
My recommendation is based on only my initial consultation, and the cataract surgery I need is still more than a month away. Each of the clinical personnel I interacted with were welcoming, professional, and genuinely interested in explaining the process.
Low III, Andrew.
The staff and doctor were friendly and informative.
Everyone was very courteous and professional. They explained every step fully.
Staff very knowledgeable and friendly. Put me at my ease. It was great to be able to have my husband with me as two sets of ears are better when it comes to making decisions about one’s eyes.
I was having sight issues and the office fit me in right away to address my issues. It really helped calm my nerves.
Dr. Jill Autrey is the best eye doctor ever. So caring and loving.
Everyone was kind and polite. My exam was done promptly and the staff explained all the procedures and the reasons for them. All my options were explained to me prior to leaving.
The doctor's I saw were very professional, only positive things to report. The only thing I would change regards the first person I saw; she was speaking fast, almost quoting a script, then $190 was briefly mentioned as she continued speaking. I asked her to explain the procedure, what the money paid for, and what the doctor's needed from the information. I now plan to just get the insurance paid lens after speaking to the doctor's, and getting a better understanding, so I think the information/test was only needed if I wanted to get other types of lens that are paid out of pocket. I may not have needed the test, but I am not sure of the benefit to the Doctor when developing the lens.
Great staff. Thorough explanation and ensuring my understanding of the tests and processes. The resident was wonderful and very nice. Dr. Allee was funny and really cool.
Staff was excellent, caring and very knowledgeable. First time at this facility and I will definitely return. I will let my friends, family and colleagues know about the excellent service I received from Eye Center of Texas. Thank you to an awesome staff!!!!
I recently had cataract surgery on both eyes without sedation. The procedure was 100% successful and no pain. The entire staff and nurses were absolutely knowledgeable and answered all of my questions. Dr. Mark Mayo preformed the surgeries and done in less than ten minutes each time. I drove the day after both surgeries and I am extremely happy and satisfied. I can see street signs again YAY!! Thank you so much
Satisfy from reception to the Doctors . Professionalism was well demonstrated by all personnel . Pls keep it up .
The Dr was very nice. Did not like I had to wait for so long, even though I arrived 20 minutes earlier.
Keen, Maria Sileny.
thank you dr.suarez for seeing me all those years. enjoy your retirement. sincerely, gary woo
thank you dr. wade for performing my cataract surgery on both my left and right eyes in 2011 and 2015. i am seeing 100 percent better. keep up the great work.
thank you to the eye center of texas(pasadena,tx office) to resident dr. Baca, for seeing me on friday , march 25. for giving me eye drops to clear up the redness in my right eye. you are a great person .
Everyone was very helpful and attentive. Very professional.
Pierce, Robert D.
Extremely satisfied and looking forward to the procedure. Will recommend you to all my old friends.
Each and everyone I encountered at the Eye Center was extremely nice, friendly, helpful, and knowledgeable. They made me feel as if was a VIP. Positive vibes throughout the entire office.
WE really like Dr. Jill Autry...she is always very professional and caring about both of us. We will continue to see her as long as we can make the trip to Houston and or Pasadena. She recently prescribed a spray for my dry eye syndrome that seems to be working very well so far...nothing else has worked before. Thank you Dr. Jill !!!
Patterson, Connie K.
Great , very professional staff.
The service from Dr Amanda Bachman was excellent. Professional and efficient. The main problem was my appointment was at 9.00am. I did not see Dr. Bachman until 11.00am.
Thompson, Vernon R.
The doctor has been keeping an eye on my cataract and has seen the need to refer me to a specialist regarding surgery to restore my eyesight.
all of the staff was very professional and friendly.thanks to randy reichle for introducing me to eye center of texas
Great nurses / tech staff. Friendly and knowledgeable
In office procedure today. No pain. Dr Mayo and staff are the best ... professional, caring and knowledgeable. I won't go anywhere else.
This was my first visit to the Eye Center at Conroe. It was very welcoming and friendly. I felt well taken care of, everyone seemed interested in giving me the best care. Highly recommend.
Waiting was a long time. Seemed like one person did one thing then you had to wait for the next n the next
The Dr n her staff was very caring. Answered my questions n explained well. Thank you
Site wouldn't record my 5 star review....
Everything went smoothly, was satisfied with all the explaining
I couldn’t of had a better experience.
Doctor Wade did my cataract surgery 20 years ago. I return quarterly for checkups. Best eye surgeon in the city
Leiserowitz, Mark L.
This was my third, maybe fourth procedure, I’ve had at the Eye Center. All have been positive experiences. Dr wade and his staff have always been top notch to me. I hope I do not need any additional work but if I do it will be at this facility.
Corrales, Thomas A.
Dr. Allee examined my special needs sister and found eye issues noon of her previous Dr.s had not explored... the office is great!!
Waited for 3 weeks to find my portion for eye surgery , found out 5 day before date of surgery it was going to cost $250.00 per eye (no thank you!!!)
The technicians were very helpful, informative, patient and attentive. Doctors were very quick and clear with diagnosis and explained my options
Chapa Flores, Sylvia.
Great doctor and staff. He was thorough. Love Eye Center of Texas!
Dr Allee was SUPER . He explained everything that was happening and explained the procedure as well...and a down to earth doctor as well. I was pleased with out visit.
Answered all of our questions, volunteered information, provided advise that could help us to help ourselves, seemed genuinely interested in treating our eye sight issues such as maintaining good, clear vision and what to look out for in future .
Lafleur, Shari A.
I really enjoyed my consultation with Dr Alee.
Professional & clear explanation of procedures & expectations & likely results.
I received such excellent care throughout my visit and the exam was thorough with the latest sophisticated eye equipment.
I was very concerned over my eye situation they made me feel at ease with the situation..
took time and explained was'ntin a rush
Hajek, Dennis G.
Dr Jill was very thorough. She explained the results of my exam, the procedure and the outcome I could expect. She was very professional and answered all my questions.
Very clean and courteous staff while being professional.
The entire staff was very friendly and helpful.
Very pleased with the doctor, good Service
She is very thural .Like her a lot
They are very good. Process a little long but they are very up to date and accurate.
Eye Center made this experience easy and comfortable. Dr. Mayo came in and went over everything making me feel secure about making the right choice.
Very Professional and seemed to know exactly what I needed to do.
Everyone was very nice. They all explained what was going on.
I liked hm. He was positive, but the second time I came in it was some one else.
Poston, Steven W.
the procedure was painless and was done very efficiently.
Very well organized. It took me a few visits to get used to the sheer size of this practice and the number of patients that pass through every day. My first visit in 2016 was overwhelming. This time I could appreciate the planning and communication that it must take to move each patient through the various tests so seamlessly. This time I appreciated that each clinician took the time to be pleasant. It made the experience less nerve wracking than it could have been.
Friendliness,, everyone know the answers to questions and explained every step
The surgery went great i would recommend it to everyone
John Miller .
Each person I dealt with was friendly, courteous and professional. Wait time was minimal and each step was explained to my complete satisfaction.
Treatment was good but wait-time was a little long.
Was attended to promptly and satisfactorily.
Everyone at Eye Center of Texas has been professional, caring and thorough.
Medical & support staff were providing excellent services.
Anduyan, Sisinio S.
Reception was flawless. Wait Time to start my tests was short. All personnel were experts , amiable, confident , explained every single procedure and final debrief by the doctor was great. I left feeling confident that I was in very good hands! Near perfect!
Staff and doctor was great. Dr. Wade explained the options and let me choose was best for me. I would recommend him to family and friends.
I came to Eye Center of Texas because I want lasik surgery. I got the evaluation which was great having learned so much about eyes. I met with Dr. Wade who gave me options, talked to me and made me feel comfortable about the surgery. There was another doctor, during the evaluation, who told me that I had retina stretching and Dr. Wade and her both agreed that they had to be lasered before lasik, and it could be covered under insurance. Ok, I thought let's get it scheduled. I showed up on the day of lasering my retina and I got tested, this time, I wore warm clothes and I met the doctor who showed me on the image of my retina that he would fill in the cavities with scar tissue. All seemed reasonable. Then I was dilated so my vision was blurry, but I was asked to pay for a procedure that I understood, but cost almost $200 more than I was initially billed for. Meanwhile, I can't see well enough to read anything so I just signed that and my consent for surgery. Later, I was upset that I had signed, paid more money and did not understand the charges. Then it was time to get lasered. I'm in a dark room, there are machines all over and I told the doctor, I'm nervous, I told the others that I was nervous. I asked the doctor if this is painful, he said everyone has a different pain threshold. I asked how long it would take and he said 10-15 minutes. Then he tried to put this thing in my eye without warning or explaining what was happening so I asked. At this point I lost it. I was full on tearing up and crying. I couldn't breathe well because I had a mask on and it's getting all wet from tears. I keep talking to the doctor and asking him more questions, I asked for a timeline, I asked for breaks and he was not explaining anything. I was finally head in the machine and I flinched when he started because I DID NOT KNOW WHAT WAS HAPPENING. NO ONE EXPLAINED ANYTHING! Then he pushed my head in the machine and told me not to move. That was the first time he asked me to do anything. I was put into a worse state, but at least I was finally getting some direction. I kept talking and he said when I moved my mouth I was moving too much. There's a green laser shooting my eye which DID hurt and now I'm deep into this awful situation and the doctor says that he doesn't like to see patients so distressed and we can put me under anesthesia to do both eyes. I said oh no, we've come this far, finish it. I was not going to go through this again! I tried to breathe, and I did my best to ask for what I needed, but it was hard and I felt like my requests were not heard. I scheduled the other doctor for the other eye. All I wanted was a little compassion for what I was going through. No, overall it's not that painful, but I did not know what was going to happen. In conclusion, I feel all of this could have been avoided if: 1. I had gotten an itemized bill so I would know what I would be paying for when my eyes were NOT dilated. I was also unclear that each eye would cost that much, I thought the total for both eyes would be a certain amount. A clear explanation would have been helpful. 2. I had gotten play by play instructions about what was expected from me as a patient either written ahead of time or if one of the assistants had explained to me what was going to happen during the procedure. 3. I had been given an option and or recommendation to bring an advocate with me. 4. I had been given post op information about what to expect (like it's ok to see spots at first) and how to aid in the healing. If you go to this office be sure to ask for all the things I didn't and then your experience will be much better!
Wonderful surgery with a clear understanding up front that this follow-up might be required.
Cosper, Janna P.
Friendly techs and quality of service from Dr. Autry is superb….very knowledgeable.
My visit was very good. They all were very caring.
Dr. Edward C Wade at Eye Center of Texas performed cataract surgery on my eye 3 days ago. I was terrified because i could not find comforting reviews on line anywhere for post RK patients. I can see so good now! No pain what so ever after surgery. Thank you so much Dr. Wayde!
The staff is friendly and at this time with Covid they are extremely careful with keeping the equipment sterile between clients. Dr. Autrey was very knowledgeable and thorough explaining the results of my tests and she listened carefully and answered my questions.
My wife boasted about the quality of service at the center. When Dr. Faz recommended Dr. Autry, my wife said "yes". So I knew I was in good hands. I am very pleased.
Exceptional service! However, wait time was a tad horrendous when we went. Ruth at the front is great! Michael is a true gem and was oh so sweetly patient with my elderly mother. I couldn’t get over how well his manners were and how efficient he was (5 stars for him!)!! Dr. Rosnor is amazing and answered all questions thoroughly!
Suzanne K. .
I have been on Glaucoma watch for a while. My initial sets of visits with the eye center of Texas ended 2011 when I was declared Glaucoma free. Thereafter when I was referred to an ophthalmologist again this year, I would only see them. What I appreciate the most is the fact that the doctors and interns are very diligent. They looked closely, they checked and rechecked and I am extremely happy with the outcome. I don't have Glaucoma, just very chronic dry eyes. They have been very consistent with me. I am very comfortable with their recommendations. This year, eye center of Texas is not in the network of my insurance, I had to pay out of pocket to see them just because I could not trust any other place. I called, got an appointment within 2 days , The icing on the cake is how they were able to help get my prescription covered and delivered to me within 2 working day. Great interpersonal skills, great professionalism, easy parking, nice comfortable environment. The tests took a LONG time, but it was well worth it :) . I would recommend them any time.
So far, the process was smooth and all people knowledgeable within their assigned areas
Great overall experience. Dr. Wade and all other docs were professional and amazing at what they do.
I went to the Eye center of Texas for a consultation on cataracts and whether I needed surgery or not. They were very helpful and explained their procedures.
my wife is waiting for her eye surgery and can't wait to be able to see again! Aug 4 can't get here soon enough!!
Had a very thorough exam and consultation to discuss surgery for my eyelids.
oh yes extremely pleased, with his knowledge and thoroughness. Answered my questions. i Really felt I am in good hands! He eased my anxiety with my vision in my right eye. We left feeling confident and relieved My husband had same experience . Both of us had appointments this morning.
We were very pleased with the service we received from Amanda. She was very attentive, informative, and kind while explaining the cataract procedure to us. We never felt rushed at all.
A mi mamá no la atendió el doctor hoy 17/06/ 2021 porque no verificaron el seguro medico antes de ir a la cita. Tres días antes de la cita llame para saber si aceptaban el seguro medico y dijeron era aceptado. Un día antes de la cita volví a llamar y sra Etna o Eda después que le di el nombre del seguro medico me dijo que era aceptado, que todo iba bien y me aseguro todo estaba cubierto. Después que conduci una hora para llegar a cita y esperar 2 horas me dicen que seguro medico no es aceptado y el Dr Wilde no hará visita medica. Mi mamá tiene 90 años y tiene glaucoma, con mucho esfuerzo mi mamá se ha preparado para ir a visita médica. Espero que la administración corrija estos errores de su personal y verifique 1 semana antes el seguro medico de sus pacientes y no suceda otra vez. Mi mamá ha perdido tres semanas esperando cita con dr Wide y casi 3 horas en clínica, si le decían semanas antes que no aceptaban su seguro medico hubiera ido a otro medico para una visita de sus ojos. Que no se repita, es una falta de respeto.
I had an apoinment today 17/06/21. after 45 minutes someone told me that the clunic doesn't accept my insurance. Three dsy ago I called the doctor office someone told me that they accepted the insurance. Yesterday I called the eyes office , specific insursnce office, miss Etna o Eda told me after have the name of insurance, my insurance comer all, the clinic accept, no problem, but today i have a problem because the clinic no accepted my insuranceand and i couldn't atiende doctor. Why yesterday miss Etna o Eda told me my insurance no acepte the clinic. I am 90 years old and I have glaucoma. Total i wait two houars in clinic and more 1 houar for arrived a clinic. I hope the administración verify the insurance before the apoinment and it happens the day of apoinment. I lost time three week for this apoinment more three hours wait in clinic. When I would like un apoinment soon.
Very professional and informative
So far I feel very comfortable with her level of expertise and practice. Much more so than eye doctors in the past. She conveys technical medical information in layman’s terms for the non professional.
very friendly and considerate , stays in touch to upcoming procedures.
The staff is very professional, courteous and attentive. Dr. Mayo is bar none the best physician! Fast, easy, on point!
My husband & I both had appointments with Dr. Autry. We were greeted on time by a very professional staff. We will definitely return to her office, and tell our friends in need of this type of care about her.
Everyone was friendly and helpful. The wait time between screening and seeing the doctor was short. These people know what they're doing.
Professional staff and great consultation with Dr. Mayo.
Very friendly. He explained everything so well about how the cataract procedure will be done.. He gave me a chance to ask questions and I could tell he was very knowledgeable about what was going to be done.
I waited 2.5 hours for a 1 minute procedure yesterday. Not sure whether the doctor was overbooked or the office is inefficient.
Thank you Dr. Wade . Once again you enabled me to see clearly. The film over my right eye is no more. I can see clearly now.
Friendly, thorough, very knowledgeable and good communication
I’m so happy I decided to have the clear lensectomy procedure with the premium lens implant. My results have been outstanding! Dr. Edward Wade and his staff we’re professional and informative.
everyone was so nice and professional.
Highly recommended to me. My first experience has been very positive
Dr Mayo and his entire staff are excellent!! I would recommend them to anyone! Thanks Larry Smith
Very Professional staff and environment. Very high tech equipment. Waiting time was minimal. Dr. Alee was well informed on my case when he entered the room. He reviewed and explained my options thoroughly. He did not seem to be in a hurry. I was treated very well by him and by the entire staff. I would highly recommend Eye Center of Texas without hesitation to anyone looking for a very competent and obviously well qualified and efficient eye clinic.
The office staff are real professional and timely. With all testings, they are well coordinated and do not waste time. Dr. Wade was a professional as well. Explain things clearly and very friendly too. Well done EyeCenter of Texas
Got all the information I needed for the first time!
The doctors at texas eye center are very smart and very caring.
COURTEOUS AND PROFESSIONAL SERFICE
Doctors were patient and detailed during discussions of the visit. The appointment was long for the first visit, but I was forewarned. There was not a lot of wait time, just a lot of scans, test and consultations. I received far more exams and scans that in my past eye care. I was considering Refractive Lens Replacement and they made it easy to decide to proceed.
Dr. Allee was very informative. Answered all my questions.
Everyone was kind and thoughtful. I felt safe. Procedure went well!
Everyone at EC of T is respectful, kind and knowledgeable about my eye condition. Also all equipment and chairs are wiped down and cleaned prior to getting procedures done. I would highly recommend this practice to anyone.
Everyone was great. The process and procedure was efficiently organized with several staff members responsible for individual tasks along the way. Two standouts for me were "Dee" and Dr. Ngo. Dr. Wade performed my Lasik surgery in 2001 and my cataract surgery in 2016. I am glad to be a "repeat customer". Ron Megow
Very good care, and gave good explanations of my treatment plan.
Dr. Bachman did a wonderful job explaining my condition and answering every question I had for her. Very much appreciated!!
The staff and the doctors were very professional and caring
I was ver impressed with Dr. Autry. She was very thorough and explained everything to me very well so that I could clearly understand her. She was also extremely friendly which I appreciated so much! The office staff was also very friendly and helpful. Everyone there made me feel very comfortable the entire time of my visit.
The techs were very friendly, and Dr. Allee was very personable and informative about the cataract surgery. He even followed through with sending me info about the upcoming YAG procedure I will have tomorrow.
All staff was efficient and professional. All my questions were answered.
Very thorough and professional. All the doctors and staff were efficient and nice.
Everyone I met from the front door taking temps to Dr Mayo was excellent. I could not ask for a better team. Thank you For your exceedingly helpful and knowledgeable information. I am so happy my aunt referred me to you.
You would have gotten a 5 star rating if I hadn’t spent 30 minutes in the lobby having to fill out papers & you’ll never guess what was in my mailbox when I went to Willis after work- The wonderful packet of information & forms to fill out before the appointment. I was impressed by everyone but especially by the Dr. & the young lady ( April ) ? that did the tests & filled me in on the options . She was very competent & put me at ease .
It’s too early for a testimonial
My cataract surgery was done with the Eye Center of Texas; I am very pleased! Excellent experience all the way including my before surgery and after surgery check ups with Dr. Bachman.
I am extremely pleased with the outcome of my eye surgery at Eye Center of Texas - Dr Wade really nailed my IOL surgery - I have been at 20/20 vision without glasses for a few months now and the change in my lifestyle has been remarkably positive. I would recommend Eye Center of Texas for your procedure too, as I am quite satisfied.
Dr Autry was very thorough with her exam.
I am 85 years old and Dr. Wade did surgery on both of my eyes 13 and one half years ago. I am very blessed and still do not wear glasses. I have been back to the Eye Center of Texas for check ups a couple of times and I continue to brag about the way I am treated.! Great staff.
Excellent service, kind and knowledgeable
professional! very friendly staff & knowledgeable. Made you feel like you were in great hands.....
No testimonial this is my second time.
Very thorough exam which cost $190.00
Dr. All we and the staff at the SugarLand location are awesome! Dr. All we took his time to explain what was going on with my eyes and what the plan of action would be. I am very happy to have been referred to the Eye Center of Texas/SugarLand.
She was amazing. Took the time to answer all my questions In detail.
The three people I have had occasion to have help from, Stephanie, Dr Jill Autry and Caroline. the experience was wonderful . efficient and quick. It appears as though the office is busy but I noticed that patients were moving in and out quickly. This is my second occasion for cataracts and I have been completely satisfied.
I wasn't that impressed with this clinic, in general. When I went to one room for an eye exam there was so much make-up on the plastic forehead rest, the nurse -tech had a very difficult time trying to wipe it off. She used several cleaning cloths "trying" to get it cleaned. I had an 8:30 am appointment, I am pretty sure I was the first patient of the day. That make-up had to had been there from the night before, it was gross, even more so with all the covid stuff.
Very pleased with Dr.Mayo and the staff at Eye Center of Texas. I highly recommend them for any type of eye surgery.
Excellent care! Had all questions answered.
Debra at the Bellaire location was the worst...not only did she have a bad attitude she wanted to argue about me wearing contacts. I never received a call to say not to wear contacts so they definitely charged me 185.00 + full coverage insurance. One of the worst experiences in my life due to them not communicating. I wish they would take responsibility and not just take money
The information that I received pre surgery was very informative.
Very thorough and explained available options in easy to understand language
I CANNOT GIVE A GOOD RESPONSE BECAUSE WE ARE LIMITED TO ACCESS TO THE OFFICE.
Villafana De Barron, Delfina.
Was really pleased with my Cataracts procedure.
The employees at Texas Eye Center are very friendly and are very good at their jobs. Sometimes the wait runs a little long., but to get a good eye exam, it’s worth the wait.
The customer service was excellent, on point with sanitation. Dr Mayo was very thorough and gentle with my eye. Thank you all so much! And I want to also thank Dr Baxter, Jessica for the referral 🦋
Great service and nice people and atmosphere
I appreciate the doctor and the nurses and the professional and caring the way you feel when you are in the office
Staff very friendly, professional.
Quick appointment. Good sanitizing procedures. Great service.
I did not appreciate how I was treated by the Asian technician that first ran some tests on me.
Professional, efficient and personable
First time there possible glaucoma age 46 . Theral eyes exam . Just precaution. Great service. I had about 5 (over exzarat) people look into my eyes. Dr was awesome I laughed the whole time.
During the Covid-19 pandemic, Clear Lake Office follows CDC guidelines very well. The tests for glaucoma were professional and thorough. I received an accurate account of my condition from Amanda L. Bachman, OD
I think I need to wait unti lthe suregery is completed before I make a judgment- THe pre meeting was fine but we have a way to gol
My visit was very efficient, no waiting time and I was in and out for my procedure in one hour. All the ladies attending me and the doctor were quite pleasant and it was a great experience.
This is the best medical organization I've ever frequented. All employees are most helpful, friendly, and professional. I always leave my visits with a very optimistic attitude. I would recommend their people and services to anyone needing eye related help.
I was called the day before my appt. and was told that the Doctor would be in surgery at my appt time. They moved my appt up 2 hours. I arrived at the new appt time and still waited 2 hours to see the Doctor. I just wish the schedule would be a little tighter.
Dr. Wade and his staff are professional, caring, friendly, and efficient. Everyone goes out of their way to explain each phase of the testing or procedure. I've had some complex sight problems and I couldn't ask for a better, more competent doctor. His knowledge and experience are exceptional. He is concerned, kind and always explains everything thoroughly. It is a pleasure to have a doctor who takes his time and who obviously cares for his patients.
I left the Eye Center with my 85 year old father in Pasadena feeling like I had made the best decision of my life. Everything went beautifully! The surgery went well and we were back for our post surgery visit. When we arrived I was excited with my father to have a good report. We entered knowing that we would have our temperatures taken and given the warnings about Covid-19. I was told I could not stay with my father and I explained that because of his age and neuropathy I was given permission to stay with him last time to be responsible for him falling. I was told again that I would not be able to stay (the decision of the door attendee). I again explained that I need to stay so the clinic would not be responsible for him falling and she accused me of threatening her and the clinic. She stated in front of the entire lobby that she would not nor the clinic be responsible for him falling. I was and am shocked! Again, let me say I was allowed in for the same reason on our first visit. The attendee was testy and rude. She brought over a wheel chair and insisted I leave and would be summoned in the car. I guess she took responsibility. She also embarrassed me in front of the employees at the desk. I am not an aggressive person, just a RESPONSIBLE party for my father! I expect a response so I can again enjoy my visits. I love the clinic and the surgeon and was planning appointments for myself and my wife! Please respond! Thanks
I had a laser treatment for retiinal tear. The doctors found the problem and Dr Feng Suarez performed the procedure the same day. She was thorough, efficient, compassionate and the procedure went extremely well. All follow-up doctors were excellent. The appointments and payment details were handeled in detail, no worries, I highly recommend these doctors and staff.
My visit to the Eye Center of Texas was great didn't have to wait that long. Every one was nice my procedure was quick Dr. Mayo answer ed all my questions.
I would highly recommend The Eye Center of Texas and Dr Mayo. The whole process which was of considerable length was made to seem less because you were kept busy with only a short amount of waiting.
You take excellent care of my eyes. Everyone is very helpful.
I was impressed with everyone I met at the Eye Center of Texas. They also made me comfortable with their COVID 19 precautions.
Minimal waiting time. Advanced medical equipment. Best staff. Dr. above the rest.
The staff, technicians and doctors communicate thoroughly and explain every result and treatment plan.
I think Dr. Wade did an excellent job on my first cataract surgery. I was able to see clearly almost immediately. After the second cataract surgery, I have had problems, mainly headaches. I don't have all of the records before me but I am not satisfied with the fact that every single time I went in, I saw a different doctor, even thought I did request an appointment with Dr. Wade. It seems like I was given a different reason for my headaches and problems with my vision each time I went in. At one point, I specifically requested an appointment with Dr. Wade and when I got to your office, I was told he was on Spring Break. I told them I wanted to reschedule with Dr. Wade and then CV happened. I had an appointment to see Dr. Mayo, which was suggested by one of the doctors I saw at the beginning because it was indicated I had droopy eyelids. And, again when I got there, I saw someone other than Dr. Mayo. I asked if he was there and he was. so I did get to see him. Overall, I feel satisfied with Dr. Wade and Dr. Mayo but very dissatisfied with your processes in seeing the doctor.
Everyone was helpful and friendly. Doctor Mayo took the time to answer my questions and clearly explain everything.
I’ve been wearing glasses and contacts for over 50 years. My cataracts were small and not ready for approval for cataract surgery. Through the Eye Center of Texas, I was introduced to Clear Lens Exchange, an elective surgery, similar to cataract surgery. I didn’t want to wait for my insurance to pay for cataract surgery and took the plunge. All I can say is WOW! To wake up and be able to see without glasses or contacts is miraculous. I can’t say enough about the caring and compassionate staff at Eye Center of Texas, especially during this Covid-19 pandemic. They all are professionals, only wanting the best for their patients. Thank you, Dr. Mark Mayo, for your expertise in enabling me to see 20/20 naturally. Your dedicated staff helped me through the surgery, from beginning to end. Many thanks to everyone at Eye Center of Texas, for your smiles and encouragement especially in these uncertain times. You did good!
The Eye Center is very aware of the virus issue and takes adequate measures to make you comfortable on your visit. This was a follow-up visit so I expected and received their usual courteous and efficient service.
EXCELLENT SERVICE I WILL RECOMMEND EYE CENTER OF TEXAS.
I had right eye cataract surgery 10 years ago by Dr. Mayo & it was so successful chose to have left eye cataract surgery by Dr. Mayo.
Great doctors but very long wait time once I the office
The whole entire experience was excellent. The receptionist, the technicians, schedulers were all friendly and performed their jobs well. Of course, it goes without saying, Dr. Mayo is the man!! Thank you all for making my experience exceptional! William Hart, MD
I was really nervous today about getting a skin tag removed from my eye. Everyone was very pleasant and helped calm my nerves. Thank you so much!
The eye exam was thourough and all services provided in a skilled and professional manner.
Everything has gone perfectly. Thank you!
Extremely professional & well organized. Was able to get me in and done the same day which was great. Have already recommended a friend to see you.
Today I was Blessed to have my eye lesion treated at the Bellaire Eye Center of Texas; Excellent surgery, care from top to bottom was with a smile from a professional component team. Thank you. I appreciate your great Customer Service. May the Spirit of the Universe continue to Shine on You. Sincerely, Jack Necroto
The only issue is I waited very long in the patient room. And seating in waiting is long. But Doctor was excellent ,Thank you Dr.. Mayo
DR. Mayo and staffs was Very professional and knowledgeable! I have referred patient to him before and very happy with result.
Very friendly and professional. Very thorough with testing my cataract.
Excellent Customer Service. The doctor was polite, knowledgeable, and spoke to us on what needed to be done using terms that we understood.
I felt completely informed and confident in the surgery and follow up
Staff is friendly and efficient. Dr. Wade is pleasant, informative and skilled.
Super service, extremely professional and very interested in meeting your needs.
Everyone there was polite and helpful . There were no long waiting times between tests , examinations , and surgery .
I was blown away by the technology in your office. I was taken on time and moved rapidly through the various pre-cataract-surgery examinations and best of all, everyone was friendly! Great experience.
I cannot believe how much more I can see now that the film has been removed.
I'm not a good patient - Analgesics and anesthesia doesn't work well on me (redhead) and my pain tolerance is very low. But everyone was sympathetic and caring (Kimberly, Anna, Robin, Dr. Mayo, Dr. Nguyen, Dr. Burasco (?spelling) to name just some). I caused some problems at some stages of the process but they were patient and got me thru both eyes! I must also thank Dr. Autrey for her skill & professionalism in sorting out precisely what I needed in each eye and for taking time to explain things to me. But a special extra thank you to Kimberly for calmly explaining to me what had happened and for calming me down when it was needed! Astigmatism has gone, long sight seems perfect and the colors are spectacular. Like I got two new eyes - so precious at my age
Everyone was very professional in providing their care from receptionists, assistants, services offered, scheduler, and lastly, Dr. Mayo was effective in providing the options for cataract surgery.
Everyone was very attentive and friendly, and they explained everything and answered all my questions.
Great Experience...Dr. Wade very thorough with testing and explanations.
My experience with cataract surgery on both eyes was excellent. Every appointment at the Eye Center and Kirby Glen Surgery was on time. All procedures and costs were carefully and thoroughly explained. Dr. Mark Mayo is a gifted surgeon and the staff and nurses could not have been more frienly and professional. I can highly recommend The Eye Center of Texas to anyone needing the best in eye care.
Charles Larry Smith.
Ann and Dr. Wynn were friendly, keep me informed, and were very professional
Dr. Wade is a wonderful doctor. He always explains what he is going to do and answers any questions we might have. Very professional and has a wonderful caring attitude. Thank you! All the staff at the Eye center of Texas in Sugar Land are very professional and have that we are so glad to see you attitude. So important! They always take good care of me and address any concerns or questions I may have.
He was knowledgeable and pleasant and as a person I liked him. What else.
Efficient, friendly, helpful staff. I always feel that I am receiving the best eye care possible.
Love the doctors, but 3 hours for eye exam seamed a bit long
Excellent Staff, Superb bed-side manners!
Really, really nice doctors. My mom is a diabetic and is losing her vision. The doctors are doing everything possible to help her from completely losing her vision. Very helpful, compassionate, but at the same time don't sugar coat it, which we appreciate. When we were referred to them I was told to plan on several hours, which is what happened but when you see all the tests they had to do, then talk to the doctor you understand why it takes so long.
Very good but long. However, I believe I was an add on because I was moving and they were trying to fit me in. Think it will happen again next Wednesday,....... unfortunately.
He was very efficient! Will see him in a month
Very efficient, top notch in technical competence, effective results almost immediately. Initial visit and workup for basic cataract surgery was slow, wait times between technical steps and business affairs (insurance, fees, etc.) fairly tedious. Most recent visit was to do YAG because vision deteriorated over 3 yr period. This visit was streamlined, Bellaire office got me in within days of calling, no wait times from check in to procedure. All staff very professional and courteous one step to the next. Prelim optometrist to Dr. Wade very thorough in analysis and counseling what to do and timetable. Dr. Wade did YAG himself, very quick and effective.
My overall visit was efficient and professional. The woman who does your check in could use some customer service training. I did not feel welcomed, especially being a new patient. The technicians were experienced at what their tasks and informative during the steps of my examination. The doctor took his time and answered all my concerns and questions.
Treatment and office management was nice
I was impressed by the professionalism, efficiency, and patience of the doctors and staff of Eye Center of Texas as they took pains to answer my questions and made sure that my questions had been answered.
I received excellent care by qualified staff. When Dr. Mayo had an emergency case, I was informed of the delay, which was appreciated.
I really like Dr. Mayo and his assistant. So far, my eye is doing much better. i arrived 15 minutes early with completed paperwork and waited in waiting area for 1 1/2 hours. After that, things went really fast.
After an accident I started noticing fuzzy vision in one eye. Dr. Autry was able to get me in to the office swiftly to determine the extent of the damage. Very professional and courteous. I would definitely recommend to anyone who asked. Thank you Dr. Autry and staff.
The testing was thorough, efficient and performed in a timely fashion. Dr. Mayo explained the many issues associated with cataracts and the various options in terms of surgery. He took the time to answer my many questions.
Highly professional attention, all was clearly explained. I plan to schedule a cataract procedure in about two months,
They have the best staff and care for patients. They maked sure I knew my options for my eye care.
Patient care is good but call back to schedule my surgery has been almost two weeks and no call
Nice place. Very friendly staff. Great information given to me. Thanks
I had a great experience with Eye Center of Texas from my very first consultation to the day of the surgery. The staff was amazing and super caring as well as Dr. Mayo. The entire process was simple and the surgery itself was super quick. I was able to see right afterwards which definitely surprised me. Thank you so much to the staff and Dr. Mayo!
This was my first visit to the Eye Center of Texas and I was very impressed with the staff and Dr. Mayo. So professional and so warm and friendly. Makes all the difference when you're a bit nervous. Thanks to all!
Kind of a long wait but staff very nice and thorough.
Very impressed from start to finish. I feel thoroughly examined and confident in Dr Mayo and other staff's assessment of my eye issue. Only negative is finding the building as it faces Feathercraft !
Everyone including staff and doctors were extremely knowledgable, professional and very nice and friendly too!!
I can't imagine better care from any other facility!
I really appreciate the professional services I receive from Dr Wade and all of the staff. They take excellent care of my eyes and do it in a relaxed, friendly atmosphere.
Dr. Wade and the staff are the absolute best, both personal and professional, the facility was very nice and well as the front desk staff.
Only two issues prevented a rating a 10. First, the place was too cold in the two waiting rooms and 6 exam rooms I was moved to during my 4.5 hours (2:30pm to 7:00pm) there. They should advise people to wear a light jacket or sweater if they are not going to adjust their thermostats. Upon checking out the check-out lady at the front desk said she has heard the person who calls patients sometimes mention bringing warm clothing, but I received no such warning. I did OK, but my wife would have frozen. Second, there was too much time spent waiting for each next step in my very thorough exam. Some test seemed to duplicate what my regular doctor's office had performed, so I don't know why that info wasn't passed along to the Eye Center to reduce time and costs. I know they have to wait a while for eye drops to dilate or numb the eyes, but not nearly this much time. At least I had a book with me and had time to read many pages. I would have gone crazy or walked out if not for my book. I didn't see magazines in the exam rooms, but I didn't look for them either since I had my book. Other than these cold and time issues, all the many staff who did various tests and moved me to the next exam room and the two doctors who saw me were very nice, professional, and competent. The primary doctor who saw me after all the others confirmed what my regular eye doctor found that led to this referral. I expected to have to come back for a second visit to have the needed procedure performed, but the doctor performed it around 6:30pm so I would not have to return other than for a follow-up in two weeks. the procedure only took perhaps 5 minutes. I greatly appreciated the doctor working late to complete my work in a single visit. I think they had one more patient behind me. So, I would recommend Eye Center Of Texas and Dr. Paul Stewart for any advance procedures your normal eye doctor cannot perform. I'm having no problem with my procedure, but the doctor and the check-out staff were very careful to advise me of potential problems and to request I let them know asap of any problems so they could have me come back in. So, just wear a jacket and take a book or something else to occupy your time, and you will be in good hands at Eye Center Of Texas. Free parking, too.
Everything went smoothly . Pleasant experience . Especially the good report.
Great service and care. Love dr Autry and Stewart.
Great doctor and assistant. Short wait.
Dr. Suarez is the best and kindest doctor! She takes good care of my eyes and without her, I would be blind. Thank you Dr. Suarez!
I found the office to be a well run operation with a personable, professional, well organized staff. I could not have asked for a more welcoming visit and on an extremely busy day. Just can't figure out how they manage to take such good care if everyone's needs in such an efficient way. It was a pleasure to be there under not so pleasant reasons.
It has been 17 years, I am with Eye Center for my treatment. I am fully satisfied with the service they provide.
All the staff at Eye Center of Texas are very efficient they're very good and very courteous very kind Dr. Wade is fantastic Dr. Suarez is fantastic I thank them for all they do I'm very happy with everything they do for me I appreciate it
I am happy with the clinic and have recommended a friend from Beaumont who was looking for a place in Houston.
Very professional but still personable
Very helpful office staff goes out of their way to make you comfortable. Dr. Wade's procedure was painless.
First visit. Loved the dr I saw - can't remember her name - blonde. She was wonderful! However, the wait for my appointment was ridiculous! Almost 90 minutes. I will try 1 more time because I liked the dr - but I will definitely find a new practice if the wait is even close to that the 2nd time.
Everybody was real friendly and explained procedures well
I had great service the place was clean and everyone was professional
Everyone is very professional. Dr Wade is great
Wonderful, attentive staff...excellent doctor!
The entire staff did an excellent and professional job. I was very pleased and would have no problem recommending Eye Center. Thank you.
wonderful people to visit, I was treated very well!
Loved the fact that everyone was timely, courteous, and professional. The clinic/office had everything needed for my examination. I felt taken care of and cared about. Great Doctor and staff.
Found out if I had not gone immediately to the Eye Center today, I could have lost my vision in my right eye. Thank goodness my optometrist called them and they were able to get me in ASAP. Thank you, Dr. Stewart, for taking such good care of me.
Cataract surgery is the best thing I've done in years! Love my new vision and can't thank Dr. Mayo enough.
They have it down to a science there, some waiting but expected when at a doctor's office.
Dr. Wade was personable and professional. He explained to me exactly what to expect for my procedure. I would highly recommend him! Kudos also to Dr. Roberto Saenz. He was great!
Dr.Wade is an excellent Doctor! He keeps an close check on my glaucoma and does what is necessary to keep my pressure where it needs to be. I highly recommend him as your eye doctor!