She was very caring about my specific challenges and how she could help.
She was very caring about my specific challenges and how she could help.
Ellen Clem.
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My first visit was excellent! The staff carefully guided me through the process, explaining each step along the way, walking with me through the maze of offices, and insuring I was comfortable with each procedure and/or explanation.
My first visit was excellent! The staff carefully guided me through the process, explaining each step along the way, walking with me through the maze of offices, and insuring I was comfortable with each procedure and/or explanation.
Susan Skains.
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I saw Dr Wade today and he was very knowledgeable and answered questions concerning cataract surgery
I saw Dr Wade today and he was very knowledgeable and answered questions concerning cataract surgery
Diane Laumen.
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Dr Mayo was extremely knowledgeable and was able to explain the procedure in layman’s terms. He and the staff were very cordial and I had a minimal wait time before the tests and seeing him.
Dr Mayo was extremely knowledgeable and was able to explain the procedure in layman’s terms. He and the staff were very cordial and I had a minimal wait time before the tests and seeing him.
Terry Burton.
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Dr. Autry was very professional and personable. She explained my options very clearly and made sure I understood everything.
Dr. Autry was very professional and personable. She explained my options very clearly and made sure I understood everything.
Anne Dieringer .
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Dr Autry was very nice and attentive , I felt very comfortable and assured .
Dr Autry was very nice and attentive , I felt very comfortable and assured .
Katy Anastasio.
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Great place and staff. Dr. Autry does a very good job of of explaining everything. Would definitely recommend.
Great place and staff. Dr. Autry does a very good job of of explaining everything. Would definitely recommend.
Gabriel Simonelli.
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Dr. wade was very considerate to me yesturday May 1st with my eye exam. He explained everything to me about my upcoming cataract surgery, and made me feel very comfortable, because I am a bit scared to go thru this procedure. I will recommend Dr. Wade to my friends. Thank you Judy Mensik
Dr. wade was very considerate to me yesturday May 1st with my eye exam. He explained everything to me about my upcoming cataract surgery, and made me feel very comfortable, because I am a bit scared to go thru this procedure. I will recommend Dr. Wade to my friends. Thank you Judy Mensik
Judy Mensik.
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Once again Dr Mayo has fixed me up, always a safe efficient experience at this facility. Thank you
Once again Dr Mayo has fixed me up, always a safe efficient experience at this facility. Thank you
James Twomey .
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Thoroughly examined (several different tests); moved me through it all very expeditiously.
Thoroughly examined (several different tests); moved me through it all very expeditiously.
Pamela B..
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Great staff and very informative about what was going on
Great staff and very informative about what was going on
Mary pasur.
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Very friendly and answered all my questions thoroughly.
Very friendly and answered all my questions thoroughly.
John S PERRELLA .
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Very professional, honest team....I will continue to use .
Very professional, honest team....I will continue to use .
Kip.
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I saw Dr Autry Apr 24 for a Glaucoma work up. My wife has previously used her. I could not ask for a better experience....She is an amazing doctor and answered all of my questions. I highly recommend her.
I saw Dr Autry Apr 24 for a Glaucoma work up. My wife has previously used her. I could not ask for a better experience....She is an amazing doctor and answered all of my questions. I highly recommend her.
Alton Lasiter.
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Dr Autry is extremely professional and very knowledgeable about her work. She keeps you informed all the way through the process and beyond. I would recommend her to everyone.
Dr Autry is extremely professional and very knowledgeable about her work. She keeps you informed all the way through the process and beyond. I would recommend her to everyone.
Harold Gold.
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Dr. Mayo performed my cataract surgery several years ago, which was 100% successful. But after several years some fog began to develop in my left eye so that I had less clear vision and a lot of “floaters”. He performed a laser procedure to clear that up & now I’m on the road to great vision once again. He is very knowledgeable and personable. I highly recommend him!
Dr. Mayo performed my cataract surgery several years ago, which was 100% successful. But after several years some fog began to develop in my left eye so that I had less clear vision and a lot of “floaters”. He performed a laser procedure to clear that up & now I’m on the road to great vision once again. He is very knowledgeable and personable. I highly recommend him!
Carol Arce.
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I was well pleased with Dr Mayo and staff.
I was well pleased with Dr Mayo and staff.
Donald Bell.
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She was very informative. Helped me understand what was going on with my eyes. Took time with me and I did not seem rushed during my appoint
She was very informative. Helped me understand what was going on with my eyes. Took time with me and I did not seem rushed during my appoint
Carolyn McDonald.
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Very polite and very profesional
Very polite and very profesional
Humberto Azzalin.
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Eye Care of Texas, Conroe April 15, 2025 I went to Eye Care of Texas, Conroe on April 15th for a consultation discussion and examination. Following the required testing, I had some follow-up testing and review with Dr Autry, who reviewed my eye conditions and the typical expectations that I should find with cataract removal and lense replacements. She presented the information in concise and understandable terms. While she stated that I would get a follow phone call with more details, e.g. pricing and lense details, she gave me enough info that I was almost ready to make a decision. She was comprehensive, and the time was well spent.
Eye Care of Texas, Conroe April 15, 2025 I went to Eye Care of Texas, Conroe on April 15th for a consultation discussion and examination. Following the required testing, I had some follow-up testing and review with Dr Autry, who reviewed my eye conditions and the typical expectations that I should find with cataract removal and lense replacements. She presented the information in concise and understandable terms. While she stated that I would get a follow phone call with more details, e.g. pricing and lense details, she gave me enough info that I was almost ready to make a decision. She was comprehensive, and the time was well spent.
Jim Evans.
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She was very detailed and thorough with explaining what was going on and the follow up needed.
She was very detailed and thorough with explaining what was going on and the follow up needed.
Carla Robinson.
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She was very helpful in assisting me with my cataract surgery choices. She was a wealth of good and useful information, and was nice to talk to. All of my questions were taken care of.
She was very helpful in assisting me with my cataract surgery choices. She was a wealth of good and useful information, and was nice to talk to. All of my questions were taken care of.
John Hall.
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Awesome!!! I can not say enough wonderful things about Dr.Mayo. He truly is a professional that cares about his patients! I have the upmost respect for this man.
Awesome!!! I can not say enough wonderful things about Dr.Mayo. He truly is a professional that cares about his patients! I have the upmost respect for this man.
Twana Phillips.
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Jill Autry, answered all of my questions, spent quality time, & made me feel comfortable about my procedure.
Jill Autry, answered all of my questions, spent quality time, & made me feel comfortable about my procedure.
Donna Messick.
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Dr. Autry took her time and explained everything fully helping me to make an informed choice on Mr eye surgery options. Highly recommend her.
Dr. Autry took her time and explained everything fully helping me to make an informed choice on Mr eye surgery options. Highly recommend her.
Calvin Russell.
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Very professional, efficient yet extremely personable. Very helpful.
Very professional, efficient yet extremely personable. Very helpful.
Charles Arendale.
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I love Dr. Wade and his staff. The only issue I had was the entire appointment took way too long but the worst part was after all the tests, I was put in an exam room and had to wait over an HOUR before the doctor came in. This is unacceptable. The doctor doesn't need to overbook and cause people to wait that long.
I love Dr. Wade and his staff. The only issue I had was the entire appointment took way too long but the worst part was after all the tests, I was put in an exam room and had to wait over an HOUR before the doctor came in. This is unacceptable. The doctor doesn't need to overbook and cause people to wait that long.
Frank Lampson.
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She is amazing. She answers all my lengthy questions concerning glaucoma and my upcoming glaucoma/cataract surgery. It is scary getting new specialists at my age when you move but the Eye Center of Texas has been a good fit for me and my spouse will have his first visit next week with Dr Autry.
She is amazing. She answers all my lengthy questions concerning glaucoma and my upcoming glaucoma/cataract surgery. It is scary getting new specialists at my age when you move but the Eye Center of Texas has been a good fit for me and my spouse will have his first visit next week with Dr Autry.
Shirley Miller.
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Doctor is is very kind and efficient also very comfortable
Doctor is is very kind and efficient also very comfortable
Soosan .
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Dr. Wade was very thorough on explaining the diagnosis of cataracts in my eyes and the the surgery required to eliminate them. He was very likable as a person, also. I would highly recommend him to anyone needing the service he provides. This review is pre-surgery. I will follow up post-surgery.
Dr. Wade was very thorough on explaining the diagnosis of cataracts in my eyes and the the surgery required to eliminate them. He was very likable as a person, also. I would highly recommend him to anyone needing the service he provides. This review is pre-surgery. I will follow up post-surgery.
Fred L. Wessels .
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Everyone was so nice and helpful and explained every thing to me will highly recomend Eye Center of Texas.
Everyone was so nice and helpful and explained every thing to me will highly recomend Eye Center of Texas.
sharon mcmillon.
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Examination was comprehensive. Auxiliary staff professional. Dr Wade informative. Answered all questions and provided additional information. Never felt rushed.
Examination was comprehensive. Auxiliary staff professional. Dr Wade informative. Answered all questions and provided additional information. Never felt rushed.
Judith kelly .
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Dr. Autry and her staff are the absolute finest eye care specialist I have ever been a patient with. All the pertinent measures you would desire for the highest quality of care are exhibited in this practice. I couldn't be more pleased with my treatment and level of care over the past eight years. I highly recommend Dr. Autry as she really cares about patient care which has unfortunately become a declining area in many medical fields today. If you desire the best, you will be happy with what you experience here.
Dr. Autry and her staff are the absolute finest eye care specialist I have ever been a patient with. All the pertinent measures you would desire for the highest quality of care are exhibited in this practice. I couldn't be more pleased with my treatment and level of care over the past eight years. I highly recommend Dr. Autry as she really cares about patient care which has unfortunately become a declining area in many medical fields today. If you desire the best, you will be happy with what you experience here.
Phil Harris.
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The entire process was very professional. From prep to actual procedure being done. The doctor let me know that he located additional skin tags or lesions and said he will remove them if I'm good with it. I most certainly was. I appreciate his honesty and dedication to the patient.
The entire process was very professional. From prep to actual procedure being done. The doctor let me know that he located additional skin tags or lesions and said he will remove them if I'm good with it. I most certainly was. I appreciate his honesty and dedication to the patient.
Stephen W. McCanless .
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Everyone in the clinic was very friendly and patient. I was quite a challahe to get my measurements
Everyone in the clinic was very friendly and patient. I was quite a challahe to get my measurements
Filiberto Ruiz.
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He was very patient, efficient and gentle. My eye doctors recommended him and Im well pleased!
He was very patient, efficient and gentle. My eye doctors recommended him and Im well pleased!
Frantrice Ashley.
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I will start by saying it took me a while to get an appointment with Dr. Mayo, but in getting in to see him I see why. I was very pleased with my appointment and visit with Dr. Mayo he did a great job explaining my conditions and resolving my problem. Great office Demeter.
I will start by saying it took me a while to get an appointment with Dr. Mayo, but in getting in to see him I see why. I was very pleased with my appointment and visit with Dr. Mayo he did a great job explaining my conditions and resolving my problem. Great office Demeter.
Dennis J Harris .
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Outstanding results! Can’t say enough good things about Dr Mayo and his very professional staff.
Outstanding results! Can’t say enough good things about Dr Mayo and his very professional staff.
Wayne Brandenburger .
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I enjoyed my appointment with Dr. Mayo and his staff. Went through a variety of tests. I’m actually looking forward to my surgery for my eyelids.
I enjoyed my appointment with Dr. Mayo and his staff. Went through a variety of tests. I’m actually looking forward to my surgery for my eyelids.
Rich Kiser.
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My experience with Jill C. Autry was amazing and welcoming. Jill was very kind and took the time out to listen to my concerns and explain to me my diagnosis. She and her staff were very helpful and super friendly making the visit a wonderful experience. The atmosphere in the office had nothing but positive energy and I could go on and on about how wonderful and amazing they were. 10/10 I would definitely recommend!
My experience with Jill C. Autry was amazing and welcoming. Jill was very kind and took the time out to listen to my concerns and explain to me my diagnosis. She and her staff were very helpful and super friendly making the visit a wonderful experience. The atmosphere in the office had nothing but positive energy and I could go on and on about how wonderful and amazing they were. 10/10 I would definitely recommend!
Eva Smith.
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Dr. Autry was wonderful and very knowledgeable. She answered all of my questions. I will definitely recommend her.
Dr. Autry was wonderful and very knowledgeable. She answered all of my questions. I will definitely recommend her.
Aracely Mescia .
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Our experience was great at the Eye Center. I brought my daughter in with a severe eye infection and Dr. Autry was quick to diagnose it. She sent in the meds necessary for treatment and did a great job explaining how to treat it at home.
Our experience was great at the Eye Center. I brought my daughter in with a severe eye infection and Dr. Autry was quick to diagnose it. She sent in the meds necessary for treatment and did a great job explaining how to treat it at home.
Sarah S.
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My experience was excellent, everyone was very professional and friendly. I still have another visit before I am finished.
My experience was excellent, everyone was very professional and friendly. I still have another visit before I am finished.
Anne britton.
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Good 👍 thanks for your blessings and heavenly care
Good 👍 thanks for your blessings and heavenly care
Terry.
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First Class Professional Service.
First Class Professional Service.
David R. Rogers.
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I received excellent care from all the staff and especially Dr. Wade.
I received excellent care from all the staff and especially Dr. Wade.
Cheryl Duillo.
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Dr mayo is the best wouldn’t go no where else for eye surgery he is great friendly and answer all question staff is great and attentive Great visit on yesterday
Dr mayo is the best wouldn’t go no where else for eye surgery he is great friendly and answer all question staff is great and attentive Great visit on yesterday
Arthur torres.
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Great chairside manner. Very informative discussion.
Great chairside manner. Very informative discussion.
William Isereau.
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I thought Dr. Wade was very efficient and confident. The only negative for me was the cold temperature of the office. I would recommend any new patient to dress for 68F.
I thought Dr. Wade was very efficient and confident. The only negative for me was the cold temperature of the office. I would recommend any new patient to dress for 68F.
Alexanne Albert.
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I went in last week to get some "film" cleaned off my eyes after having double cataract surgery 2 years ago. Everyone from the receptionist to staff and Dr. were very friendly, prompt and answered any questions I had. I was hesitant about going in because my cataract surgery pre-op experience was nothing like this. For the cataract eval 2 years ago, I was moved from one person to another for numerous tests, did not see Dr. Mayo but a female dr who was not very friendly and blew off my questions, at the surgical center I felt like a "number" in a waiting room packed with people. I also wasn't aware I had to pay a $400+ fee for the surgical center, that day. I met the masked Dr for a few seconds in preop, after I had been given mild sedation. BUT, I'm happy to say this latest procedure was completely different for me and whatever this practice is doing now, works really well to make patients comfortable and valued. Plus I can see WELL out of my left eye now; hoping the right one responds the same way later this week!
I went in last week to get some "film" cleaned off my eyes after having double cataract surgery 2 years ago. Everyone from the receptionist to staff and Dr. were very friendly, prompt and answered any questions I had. I was hesitant about going in because my cataract surgery pre-op experience was nothing like this. For the cataract eval 2 years ago, I was moved from one person to another for numerous tests, did not see Dr. Mayo but a female dr who was not very friendly and blew off my questions, at the surgical center I felt like a "number" in a waiting room packed with people. I also wasn't aware I had to pay a $400+ fee for the surgical center, that day. I met the masked Dr for a few seconds in preop, after I had been given mild sedation. BUT, I'm happy to say this latest procedure was completely different for me and whatever this practice is doing now, works really well to make patients comfortable and valued. Plus I can see WELL out of my left eye now; hoping the right one responds the same way later this week!
Shirley Arbet.
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This was the best experience ever! Dr. Mayo and his team did an excellent job in making me feel calm and the procedure went so well! Dr. Mayo is a pro and I feel so blessed to be his patient! Thank you so much
This was the best experience ever! Dr. Mayo and his team did an excellent job in making me feel calm and the procedure went so well! Dr. Mayo is a pro and I feel so blessed to be his patient! Thank you so much
Krystal .
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Every member of your team was the most friendly and helpful I have ever encountered!! :)
Every member of your team was the most friendly and helpful I have ever encountered!! :)
Timothy Allen.
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Dr. Jill was courteous, informative and engaging. Such a professional!
Dr. Jill was courteous, informative and engaging. Such a professional!
Cynthia Kojak-Wessel.
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Great experience with Dr. Autry.
Great experience with Dr. Autry.
Kelly T Shropshire .
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The reception staff was pleasant and helpful. Paperwork was extensive and some questions superfluous. Testing was thorough but seemed to be the same as that done by my eye doctor Ginger Brown. Even though my appt. was with Jill Autry, Alexandra Pasley spoke with me instead. Her assessment was that I could wait for cataract surgery. I am in total agreement.
The reception staff was pleasant and helpful. Paperwork was extensive and some questions superfluous. Testing was thorough but seemed to be the same as that done by my eye doctor Ginger Brown. Even though my appt. was with Jill Autry, Alexandra Pasley spoke with me instead. Her assessment was that I could wait for cataract surgery. I am in total agreement.
Candis Townsend.
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Jill was very comfortable to be with. She made me feel at ease with everything. She was personable and gas a sense of humor. She was knowledgeable and explained things well.
Jill was very comfortable to be with. She made me feel at ease with everything. She was personable and gas a sense of humor. She was knowledgeable and explained things well.
Margaret Ballard.
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Everyone was very nice and compassionate; they listened and went at my pace. Highly recommend them for your eye health needs.
Everyone was very nice and compassionate; they listened and went at my pace. Highly recommend them for your eye health needs.
Hady Marie Khatibi.
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Was very hesitant about the need for cataract removal, lot of testing and I expressed my concern to Dr Ward, but left the office confident that I chose the right doctor.
Was very hesitant about the need for cataract removal, lot of testing and I expressed my concern to Dr Ward, but left the office confident that I chose the right doctor.
Patrick Marshall.
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Thank you for your follow up call yesterday after hours. I really appreciate it.
Thank you for your follow up call yesterday after hours. I really appreciate it.
Jenni.
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I feel better after you examine my eyes that I have cataract problem Thank you Dr Jill C Autry looking forward on my surgery on March 5 2025
I feel better after you examine my eyes that I have cataract problem Thank you Dr Jill C Autry looking forward on my surgery on March 5 2025
Irene Halfaker.
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Dr. Wade was very methodical and efficient in performing the laser removal of the film behind my left eye lens. it took about a minute to do the procedure from start to finish. Impressive!
Dr. Wade was very methodical and efficient in performing the laser removal of the film behind my left eye lens. it took about a minute to do the procedure from start to finish. Impressive!
Renato Virata.
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Muy amables me gustó mucho la atención por eso lo recomiendo
Muy amables me gustó mucho la atención por eso lo recomiendo
Marina estela Mojica Martinez.
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Dr. Autry was wonderful, explained everything as she was going through the exam with me.
Dr. Autry was wonderful, explained everything as she was going through the exam with me.
Cas Sandra La Hair.
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Dr Mayo did my Cataract surgery and I couldn’t be happier with the results. He was very friendly and informative on what he was going to do.
Dr Mayo did my Cataract surgery and I couldn’t be happier with the results. He was very friendly and informative on what he was going to do.
Tommy Smith.
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Professional and caring physician. Knowledge and communication skills at the highest level. Took time to listen and focused on me as his patient. Thank you Dr. Wade.
Professional and caring physician. Knowledge and communication skills at the highest level. Took time to listen and focused on me as his patient. Thank you Dr. Wade.
Martha J Matza.
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Great doctor. Took the time to answer my questions and go into detail on each procedure option. Was very happy with her.
Great doctor. Took the time to answer my questions and go into detail on each procedure option. Was very happy with her.
KBird.
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Great experience! The procedure went exactly as Dr Mayo said it would! Looking forward to my improved vision!
Great experience! The procedure went exactly as Dr Mayo said it would! Looking forward to my improved vision!
Deborah Currie.
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Dr Mayo and staff are absolutely wonderful. From front desk to clinical you can't ask for better.
Dr Mayo and staff are absolutely wonderful. From front desk to clinical you can't ask for better.
Jo Ann S..
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Attentive and you can feel the high level of professionalism.
Attentive and you can feel the high level of professionalism.
Mahdalyna Murad.
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The testing was efficient and techs patient. Doctor answered all my questions.
The testing was efficient and techs patient. Doctor answered all my questions.
Carolyn Corbett.
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Dr Autry and staff were very professional and did not dismiss my concerns as other practitioners have done. She listened and took all the information into account. I appreciated being treated like a person. Although I needed to be referred to a different specialist, I would recommend her to others.
Dr Autry and staff were very professional and did not dismiss my concerns as other practitioners have done. She listened and took all the information into account. I appreciated being treated like a person. Although I needed to be referred to a different specialist, I would recommend her to others.
Melissa Buster.
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Dr Autry took the time to explain my options for lens replacement. She clearly laid out my options as well as ensuring that I knew about the issues and risks of the procedure. Additionally, she followed up with me the next day with additional research that may help my outcome. Finally, she followed up with a surgeon to get me an appointment for a consult.
Dr Autry took the time to explain my options for lens replacement. She clearly laid out my options as well as ensuring that I knew about the issues and risks of the procedure. Additionally, she followed up with me the next day with additional research that may help my outcome. Finally, she followed up with a surgeon to get me an appointment for a consult.
Theo Lawrence.
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Jill was very thorough, and she spent time with me to answer all my questions.
Jill was very thorough, and she spent time with me to answer all my questions.
Chris .
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Excellent physician and efficient, warm staff.
Excellent physician and efficient, warm staff.
Valerie Baron.
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Took his time to explain the whole process. Staff is wonderful and works with you. Never felt pressured to go for the higher priced procedures.
Took his time to explain the whole process. Staff is wonderful and works with you. Never felt pressured to go for the higher priced procedures.
Harrell Robert.
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Very thorough in explaining testing results & surgery options!
Very thorough in explaining testing results & surgery options!
James Gloff .
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She was professional and pleasant. Everyone was efficient and helpful.
She was professional and pleasant. Everyone was efficient and helpful.
Doris Tysz.
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Professional, efficient staff! Great experience!
Professional, efficient staff! Great experience!
Carol Ahlschlager.
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I felt very informed and comfortable with Dr Mayo and his team. Thank you for your service to others and helping us see the world better!
I felt very informed and comfortable with Dr Mayo and his team. Thank you for your service to others and helping us see the world better!
Lisa Loving .
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. She was very informative and professional.
. She was very informative and professional.
Jill Boucher .
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Very good and knowledgeable. Explains thing thoroughly and clearly.
Very good and knowledgeable. Explains thing thoroughly and clearly.
Bruce G..
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Dr Autry was extremely thorough when discussing different options to correct my cataract issues. She explained everything in a simple and direct manner which made it easy to make a well informed decision. I look forward to having my vision restored!
Dr Autry was extremely thorough when discussing different options to correct my cataract issues. She explained everything in a simple and direct manner which made it easy to make a well informed decision. I look forward to having my vision restored!
John B.
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Jill Autry was very professional, and so easy to talk and understand. She was very thorough when it came to explain the process. I would highly recommend her to people I know.
Jill Autry was very professional, and so easy to talk and understand. She was very thorough when it came to explain the process. I would highly recommend her to people I know.
Linda and Howard Caubarreaux.
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Dr Autry was very knowledgeable and friendly.
Dr Autry was very knowledgeable and friendly.
Donna Meyer.
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Very professional and answered all of my questions. Let me know exactly what to expect before the procedure. Will be going back for cataract surgery in the near future. I feel more at ease after getting to know Dr. Wade.
Very professional and answered all of my questions. Let me know exactly what to expect before the procedure. Will be going back for cataract surgery in the near future. I feel more at ease after getting to know Dr. Wade.
George Whileyman.
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Professional, friendly, and straightforward in explaining the procedure that needed to be done
Professional, friendly, and straightforward in explaining the procedure that needed to be done
Arleen Hulin.
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Dr. Mayo is very professional. A good listener. Will put you at ease. Staff are welcoming and understanding.
Dr. Mayo is very professional. A good listener. Will put you at ease. Staff are welcoming and understanding.
Barbara Raymond .
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Doctor and staff was on the same process of tnformation on letting me know the procedures. Very Informative.
Doctor and staff was on the same process of tnformation on letting me know the procedures. Very Informative.
Alfred Owens.
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Great testing and explanation of equipment. Follow up due in 1 year
Great testing and explanation of equipment. Follow up due in 1 year
Rex Kellmann.
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Although after my cataract surgery I am having some difficulties with my vision, I have nothing but high marks for Dr. Pham at the Pasadena location. She has contacted me and worked to find a solution. She set up an appointment for me with Dr. Mayo to determine the next step. Without Dr. Pham's concern through her personal phone calls I would have become very discouraged. The meeting with she and Dr. Mayo was productive and encouraging.
Although after my cataract surgery I am having some difficulties with my vision, I have nothing but high marks for Dr. Pham at the Pasadena location. She has contacted me and worked to find a solution. She set up an appointment for me with Dr. Mayo to determine the next step. Without Dr. Pham's concern through her personal phone calls I would have become very discouraged. The meeting with she and Dr. Mayo was productive and encouraging.
Barbara Gillies.
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Absolutely totally satisfied with every visit. Dr. Mayo is patient and listens
Absolutely totally satisfied with every visit. Dr. Mayo is patient and listens
Rosa Jefferson .
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I actually saw Dr. Paisely. She was excellent. Explained everything in a way that was very understandable
I actually saw Dr. Paisely. She was excellent. Explained everything in a way that was very understandable
Kim Hennessey .
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Everyone is professional and knowledgeable, have had a surgery done before by Dr Mayo... visits have always been as expected at a Doctors office.
Everyone is professional and knowledgeable, have had a surgery done before by Dr Mayo... visits have always been as expected at a Doctors office.
Rodolfo Garza.
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Very thorough. Explained everything to me & did not rush. He will do my eye surgery soon.
Very thorough. Explained everything to me & did not rush. He will do my eye surgery soon.
Jesse Christian.
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Everyone has been absolutely great at your office.
Everyone has been absolutely great at your office.
Debra Parker.
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Excluding of a a commentary regarding the complete experience with EyeCenter of Texas would be delinquent of me. The pleasure of retirement is the gift of free time dedicated to supporting organizations ongoing journey towards excellence. As a new resident of Richmond Tx and seeking eye care I sought out advice, and the EyeCenter of Texas was highly recommended by acquaintances. With these assurances I initiated a call. The call center told me I could not be accepted because the EyeCenter of Texas was only accepting referrals. Confused I hung up. After a short time of contemplation I initiated a second call. This time another person answered. I explained that my doctor in Tennessee had mentioned cataracts but I had no referral. With this I was readily accepted. On arrival at the office the front desk seemed a little confused and extremely focused on tasks other than saying hello and greeting patients. With a short wait I was called for my examination. My mental model of eye exams was shattered by the high level of technology, expertise and kindness I was experiencing. Maybe this is the norm in Texas but not where I come from. Dr. Wade and staff must be commended. After a short review with Dr. Wade regarding his recommendations he told me I would receive a call the next day and a schedule would be set for my proceedure. On my way out I was informed the I would probably recieve a call in about a week. Fortunately my expectations were correctly reset because it has been 3 business days since my exam and still no call. Globally the experience was wonderful. I would readily recommend the EyeCenter of Texas.
Excluding of a a commentary regarding the complete experience with EyeCenter of Texas would be delinquent of me. The pleasure of retirement is the gift of free time dedicated to supporting organizations ongoing journey towards excellence. As a new resident of Richmond Tx and seeking eye care I sought out advice, and the EyeCenter of Texas was highly recommended by acquaintances. With these assurances I initiated a call. The call center told me I could not be accepted because the EyeCenter of Texas was only accepting referrals. Confused I hung up. After a short time of contemplation I initiated a second call. This time another person answered. I explained that my doctor in Tennessee had mentioned cataracts but I had no referral. With this I was readily accepted. On arrival at the office the front desk seemed a little confused and extremely focused on tasks other than saying hello and greeting patients. With a short wait I was called for my examination. My mental model of eye exams was shattered by the high level of technology, expertise and kindness I was experiencing. Maybe this is the norm in Texas but not where I come from. Dr. Wade and staff must be commended. After a short review with Dr. Wade regarding his recommendations he told me I would receive a call the next day and a schedule would be set for my proceedure. On my way out I was informed the I would probably recieve a call in about a week. Fortunately my expectations were correctly reset because it has been 3 business days since my exam and still no call. Globally the experience was wonderful. I would readily recommend the EyeCenter of Texas.
Gerald Hamm.
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Extremely professional, highly informative
Extremely professional, highly informative
David Sablatura .
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Professionalism, prompt and very caring
Professionalism, prompt and very caring
Gurdip Hyare.
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I was very pleased. Very professional and informative. She was very personable!
I was very pleased. Very professional and informative. She was very personable!
Tamara Slezia.
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Great explanation of things. Great staff. Great experience! Highly recommend. Professional and i was in and out.Got a call the next day with information that was very helpful! Thank you Dr. Autry.
Great explanation of things. Great staff. Great experience! Highly recommend. Professional and i was in and out.Got a call the next day with information that was very helpful! Thank you Dr. Autry.
Lori.
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i felt jill was very thorough in her testing and explanations of procedures
i felt jill was very thorough in her testing and explanations of procedures
becraft robert.
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Friendly, professional staff. Thorough testing was conducted to prepare for cataract surgery options. It is a 2-3 hour process as advertised s plan accordingly.
Friendly, professional staff. Thorough testing was conducted to prepare for cataract surgery options. It is a 2-3 hour process as advertised s plan accordingly.
Sara Bateman .
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Dr. Autry is very nice and she was very helpful letting me know how this will work for me. Answered my questions, gave me info on the 3 levels available. I would highly recommend others to go to The Eye Center of Texas
Dr. Autry is very nice and she was very helpful letting me know how this will work for me. Answered my questions, gave me info on the 3 levels available. I would highly recommend others to go to The Eye Center of Texas
Christine Latinis .
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Dr Wade was excellent made me feel comfortable, yag procedure was very fast and painless & successful!
Dr Wade was excellent made me feel comfortable, yag procedure was very fast and painless & successful!
Anne Marie Briere.
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Evaluated my situation and was clear and conscience with her opinion and recommendations of what I needed and the direction I should take. Her follow-up calls also made me aware of her concerns for my eyes. I would definably recommend.
Evaluated my situation and was clear and conscience with her opinion and recommendations of what I needed and the direction I should take. Her follow-up calls also made me aware of her concerns for my eyes. I would definably recommend.
Peter Barbusin.
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Very friendly and professional service. I could see better immediately after the procedure on my left eye.
Very friendly and professional service. I could see better immediately after the procedure on my left eye.
Floyd Ball.
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Very friendly and professional service. I could see better immediately after the procedure on my left eye.
Very friendly and professional service. I could see better immediately after the procedure on my left eye.
Floyd Ball.
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Super nice doctor and staff. Made it very comfortable to compete my lasik
Super nice doctor and staff. Made it very comfortable to compete my lasik
Charlotte E Rodriguez.
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Excellent/outstanding service. Very happy with the process from the beginning to the end! Will recommend it to anyone. Thank you!
Excellent/outstanding service. Very happy with the process from the beginning to the end! Will recommend it to anyone. Thank you!
Natalia Lara.
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Dr. Mayo did both eyes and all has gone very well. Appreciate the excellent care I have received before and after surgery.
Dr. Mayo did both eyes and all has gone very well. Appreciate the excellent care I have received before and after surgery.
Michael Fiuzat.
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Dr Autry was very helpful in explaining in detail the procedure and answered all my questions.
Dr Autry was very helpful in explaining in detail the procedure and answered all my questions.
Winona Gail Bryant.
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Dr. Autry was personable and clear in her explanation of the procedures I could expect during my upcoming surgery. She answered all of my questions and explained all of my options.
Dr. Autry was personable and clear in her explanation of the procedures I could expect during my upcoming surgery. She answered all of my questions and explained all of my options.
Becky Christensen .
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My Doctor was Dr. Parsley and she was EXCEPTIONAL! From the beginning, the staff welcomed me with a warm smile as they began processing my records. The team are very professionally trained and they executed their duties at the highest medical standard. Dr. Parsley took the time to give me a follow-up phone call taking the time to explain the test results and next step forward. Thank you Dr. Parsley and her exceptional team 👏
My Doctor was Dr. Parsley and she was EXCEPTIONAL! From the beginning, the staff welcomed me with a warm smile as they began processing my records. The team are very professionally trained and they executed their duties at the highest medical standard. Dr. Parsley took the time to give me a follow-up phone call taking the time to explain the test results and next step forward. Thank you Dr. Parsley and her exceptional team 👏
Alvie Price .
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Everyone at Eye Center of Texas are friendly. Dr. Edward C. Wade is very knowledgeable.
Everyone at Eye Center of Texas are friendly. Dr. Edward C. Wade is very knowledgeable.
Beverly Woods.
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They all did a fantastic job from the time I got there to the time I left. surgery went well and all the staff were very nice and knew their job and did it well
They all did a fantastic job from the time I got there to the time I left. surgery went well and all the staff were very nice and knew their job and did it well
Helen Bryer.
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Really like Dr Autry. Did my initial consultation & set up schedule to do my cat surgery in 2 was. Staff very friendly, efficient. Ofc seemed organized. Great first experience!
Really like Dr Autry. Did my initial consultation & set up schedule to do my cat surgery in 2 was. Staff very friendly, efficient. Ofc seemed organized. Great first experience!
Floyd Colley.
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Dr Bachman is professional and personal to me… she explains and ask you questions I would refer her to family and friends
Dr Bachman is professional and personal to me… she explains and ask you questions I would refer her to family and friends
Margaret B March .
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Great appointment with a great team. Dr. Allee makes you comfortable from the start. I will be back for my next check up.
Great appointment with a great team. Dr. Allee makes you comfortable from the start. I will be back for my next check up.
W. Roberson .
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very good so far. I have just been scheduled for the surgery
very good so far. I have just been scheduled for the surgery
Martin T/ Williams.
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Friendly, very professional and very thorough. Answered any questions I had in mind.
Friendly, very professional and very thorough. Answered any questions I had in mind.
Steven James.
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Dr. Autry was wonderful to meet and work with during my examination.
Dr. Autry was wonderful to meet and work with during my examination.
J.A..
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Was extremely satisfied with Dr. Allee. Very professional and informative.
Was extremely satisfied with Dr. Allee. Very professional and informative.
Andrea Brown.
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I felt Dr Bachman was very present and straight forward. I appreciated her insight and her care.
I felt Dr Bachman was very present and straight forward. I appreciated her insight and her care.
Kathy Ericksen.
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The staff and Doctor were all all pleasant and professional. Also responded to any questions I has.
The staff and Doctor were all all pleasant and professional. Also responded to any questions I has.
PaulmMeyer.
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I did not see Dr. Surry, I did see Dr. Pasily. She was absolutely marvelous. The complete staff was effecient, helpful, considerate, polite and the wait time was the best I have ever had a doc tor office. I would highly recommend Eye Center of Texas. Thank you for caring
I did not see Dr. Surry, I did see Dr. Pasily. She was absolutely marvelous. The complete staff was effecient, helpful, considerate, polite and the wait time was the best I have ever had a doc tor office. I would highly recommend Eye Center of Texas. Thank you for caring
Linda Thomas.
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Great, wry knowledgeable and Friendly
Great, wry knowledgeable and Friendly
John Rocha .
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Very informative, patient and professional!
Very informative, patient and professional!
Ray Galetti.
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She gave me the options and answered my questions. Thanks.
She gave me the options and answered my questions. Thanks.
N.D..
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Dr. Autry was knowledgeable, patient, and informative. I am comfortable and confident under her care.
Dr. Autry was knowledgeable, patient, and informative. I am comfortable and confident under her care.
Louis Gordon Smith.
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Very caring. Followed up with me after a month or so of having to cancel a surgery due to anemia.
Very caring. Followed up with me after a month or so of having to cancel a surgery due to anemia.
Linda m williams.
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I saw Dr. Autry once & Dr. Palsey twice. They were both kind & explained everything.
I saw Dr. Autry once & Dr. Palsey twice. They were both kind & explained everything.
Julie Maunoir Rodgers.
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Everything was wonderful and she was respectful and knowledgeable
Everything was wonderful and she was respectful and knowledgeable
Valorie Reed.
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Dr. Bachman was pleasant, professional and informative. She explained the process and answered my questions.
Dr. Bachman was pleasant, professional and informative. She explained the process and answered my questions.
Barbara Gillies.
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While my appointment was scheduled with Dr. Autry, I did not actually see her. I made my appointment with her because Dr. Autry was who my husband saw a year ago for his cataracts. Therefore, we were quite surprised to have someone else do my exam. Dr. Pasley was delightful and thorough.
While my appointment was scheduled with Dr. Autry, I did not actually see her. I made my appointment with her because Dr. Autry was who my husband saw a year ago for his cataracts. Therefore, we were quite surprised to have someone else do my exam. Dr. Pasley was delightful and thorough.
Victoria M Meyer.
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The procedure was very quick and painless.
The procedure was very quick and painless.
Cheryl Warner.
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Dr. Wade makes you feel very comfortable in his care and his whole staff is sincere and kind but professional. You hear of people that come near and far for his service with no complaints. I have had friends that messed up their cataract surgery but I have no reservations about that happening here.
Dr. Wade makes you feel very comfortable in his care and his whole staff is sincere and kind but professional. You hear of people that come near and far for his service with no complaints. I have had friends that messed up their cataract surgery but I have no reservations about that happening here.
Jan Girndt.
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I was very pleased with my vist with Dr Mayo He explained the procedure well and answered all my questions.
I was very pleased with my vist with Dr Mayo He explained the procedure well and answered all my questions.
Janet Mayorga.
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Dr. Autry was real, she listened and explained everything quite well. I was pleased with the attention I received and answers to my questions. Definitely will go back again for any concerns and highly recommend Dr. Autry.
Dr. Autry was real, she listened and explained everything quite well. I was pleased with the attention I received and answers to my questions. Definitely will go back again for any concerns and highly recommend Dr. Autry.
Jennifer Thomas.
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My husband and I appreciated your taking the time to explain the options available. Your knowledge was impressive. Thank you.
My husband and I appreciated your taking the time to explain the options available. Your knowledge was impressive. Thank you.
Chris DuBois.
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She was great. She provided information as to how to treat, care for and prevent more damage. I would not hesitate to recommend her.
She was great. She provided information as to how to treat, care for and prevent more damage. I would not hesitate to recommend her.
Craig Raus.
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It was very helpful. He explained what this involved.
It was very helpful. He explained what this involved.
Edna Thorpe.
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Dr Mayo is very professional and makes you feel comfortable with the upcoming procedure. He explains everything in detail and answers any additional questions you may have. I could not recommend any other doctor more highly than Dr Mark Mayo.
Dr Mayo is very professional and makes you feel comfortable with the upcoming procedure. He explains everything in detail and answers any additional questions you may have. I could not recommend any other doctor more highly than Dr Mark Mayo.
Beverly Diane Malone.
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Dr. Autry was very good. She was efficient, to the point and knew what she was talking about. She was also pleasant to work with. I would highly recommend her to anyone.
Dr. Autry was very good. She was efficient, to the point and knew what she was talking about. She was also pleasant to work with. I would highly recommend her to anyone.
Fred J Schaider.
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He is great personality. Very good Doctor
He is great personality. Very good Doctor
Munoz Mary Ann.
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Top Notch. Doctor Mayo is a super doctor and he cares for his patients very well!
Top Notch. Doctor Mayo is a super doctor and he cares for his patients very well!
Art Morgan.
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She was very efficient and explained everything we needed and more.
She was very efficient and explained everything we needed and more.
John Overstrom.
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Great job and very good advice. Solid on recommendations on how to proceed
Great job and very good advice. Solid on recommendations on how to proceed
Gary Nuttall .
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Very good experience, knowledgeable and efficient and courteous
Very good experience, knowledgeable and efficient and courteous
Gerald McCombs.
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She explained the results of my tests and my resulting options clearly. My questions were also addressed completely. As a bonus, she was warm and friendly!
She explained the results of my tests and my resulting options clearly. My questions were also addressed completely. As a bonus, she was warm and friendly!
Susan Duif.
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Thank you for the time to take care of me during my eye exam and consideration for explaining to me about my left eye. You helped me understand the situation what is going on. And what to expect
Thank you for the time to take care of me during my eye exam and consideration for explaining to me about my left eye. You helped me understand the situation what is going on. And what to expect
Sally.
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Was awesome, every body was very nice, thank you very much.
Was awesome, every body was very nice, thank you very much.
Cecilia.
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Excellent. Also removed leison from right eyelid
Excellent. Also removed leison from right eyelid
Pamela McCarthy .
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He takes his time and I really appreciated their help today. I like the way he does the injections and takes extra time to study how the results may be on particular areas.
He takes his time and I really appreciated their help today. I like the way he does the injections and takes extra time to study how the results may be on particular areas.
Mary D Travis.
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Great eyesight now Awesome care and astonishing eyesight now
Great eyesight now Awesome care and astonishing eyesight now
Mickey Tucker.
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This visit was concerning a (potential, self diagnosed) cataract. It turns out that my concerns were warranted and I do need surgery. There are surgical options! After my first conversation with Jill, I knew I was with the right person. In addition to many tests, she covered items involving my lifestyle NEEDS now and in the future; like computer time, sports, near and far vision requirements, and that near vision continues to change with age, do I want to wear glasses, ability to put contacts in when I'm older, etc. The answers help solve the puzzle of what lens option is right for me. The office is well organized with a professional and talented staff. I am really glad a friend of mine who is in the vision industry had recommended them to me.
This visit was concerning a (potential, self diagnosed) cataract. It turns out that my concerns were warranted and I do need surgery. There are surgical options! After my first conversation with Jill, I knew I was with the right person. In addition to many tests, she covered items involving my lifestyle NEEDS now and in the future; like computer time, sports, near and far vision requirements, and that near vision continues to change with age, do I want to wear glasses, ability to put contacts in when I'm older, etc. The answers help solve the puzzle of what lens option is right for me. The office is well organized with a professional and talented staff. I am really glad a friend of mine who is in the vision industry had recommended them to me.
Ken Cassady.
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The Service was good, the facility was clean and organized.
The Service was good, the facility was clean and organized.
Jody Herrera.
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Very nice, explained the procedure, made me feel comfortable. Looking forward to have the other eye done.
Very nice, explained the procedure, made me feel comfortable. Looking forward to have the other eye done.
Ronnie Thompson.
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Excellent communicator. Very personable.
Excellent communicator. Very personable.
Jeannie M. Bollinger.
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Dr Autry is very personable, very efficient and communicates well. She has a wonderful staff too. Everyone ery efficient and friendly.
Dr Autry is very personable, very efficient and communicates well. She has a wonderful staff too. Everyone ery efficient and friendly.
Margaret Scharnberg .
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Dr. Autry has a great bedside manner, is professional and takes her time to explain her opinion on your condition. Excellent communicator!
Dr. Autry has a great bedside manner, is professional and takes her time to explain her opinion on your condition. Excellent communicator!
Ellen Williams.
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Dr. Autry, Explained everything in a warm and professional manner. I feel well informed and comfortable going forward with my surgery. Staff was very helpful and moved me right along thru many tests.
Dr. Autry, Explained everything in a warm and professional manner. I feel well informed and comfortable going forward with my surgery. Staff was very helpful and moved me right along thru many tests.
Victoria Tyler.
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I saw Dr. Paisley today. She was very knowledgeable in explaining the surgical process and expectations following surgery.
I saw Dr. Paisley today. She was very knowledgeable in explaining the surgical process and expectations following surgery.
S. Wycoff.
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I had an appointment with Dr. Bachman for a dilated exam. She was very knowledgeable and patient with me. I would definitely recommend her to help with all your eye care needs.
I had an appointment with Dr. Bachman for a dilated exam. She was very knowledgeable and patient with me. I would definitely recommend her to help with all your eye care needs.
Lynelle Kirk.
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Very nice and helpful. I am happy to have used this facility and will do so every year for an annual check up.
Very nice and helpful. I am happy to have used this facility and will do so every year for an annual check up.
Kevin O'Flaherty.
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I had a poor experience with Eye Center of Texas some years ago, and dreaded going back. This time was a totally different experience. Dr. Allee and the staff were very knowledgeable, and answered my endless questions. I am comfortable going back now and having the cataract surgery.
I had a poor experience with Eye Center of Texas some years ago, and dreaded going back. This time was a totally different experience. Dr. Allee and the staff were very knowledgeable, and answered my endless questions. I am comfortable going back now and having the cataract surgery.
Brenda Webb.
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Explains everything very well very nice person
Explains everything very well very nice person
Ricardo Guajardo sr. .
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excellent expedient professional service throughout my visit with Dr. Mayo and the team members
excellent expedient professional service throughout my visit with Dr. Mayo and the team members
jesus morales.
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Dr Autry was wonderful. Appreciated her humor and explanations.
Dr Autry was wonderful. Appreciated her humor and explanations.
Erling Hofseth .
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Fast, efficient, knowledgeable. The entire team was on point.
Fast, efficient, knowledgeable. The entire team was on point.
Pam.
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Excellent. For such an accomplished doctor he's easy going. He doesn't act bored even though he's done this procedure thousands of times.
Excellent. For such an accomplished doctor he's easy going. He doesn't act bored even though he's done this procedure thousands of times.
Ron Kautz.
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Excellent care. All questions were answered in a professional manner. I would definitely recommend to my friends!
Excellent care. All questions were answered in a professional manner. I would definitely recommend to my friends!
Pam Boucher.
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I did not see Dr. Autry. I saw Dr. Pasley. She was very informative and helped me make the decision based on my needs and future plans about my eye care.
I did not see Dr. Autry. I saw Dr. Pasley. She was very informative and helped me make the decision based on my needs and future plans about my eye care.
James Bartosh.
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Excellent first-time visit for glaucoma tests. Clinic operates like a clock, specialists to doctors, room to room.
Excellent first-time visit for glaucoma tests. Clinic operates like a clock, specialists to doctors, room to room.
Mark Creech.
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All the staff were pleasant and helpful Thank you Deborah, Sandra and ALL the others Dr Mayo explained the procedure and addressed my concerns
All the staff were pleasant and helpful Thank you Deborah, Sandra and ALL the others Dr Mayo explained the procedure and addressed my concerns
Benigno Cintron Jr.
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Very professional. Efficient process. All questions answered to my satisfaction. Very friendly staff.
Very professional. Efficient process. All questions answered to my satisfaction. Very friendly staff.
Teresa Braymen.
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No procedure yet, but am confident with the staff.
No procedure yet, but am confident with the staff.
Paul Alexander.
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Dr. Autry to the best of the best. Professional, kind, gentle. Puts the patient's health wellbeing first.
Dr. Autry to the best of the best. Professional, kind, gentle. Puts the patient's health wellbeing first.
Tony Cordaro.
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Jill was very informative with regard to my eye exam and the condition of my eye. I was satisfied with the thoroughness of the examination ands look forward to selecting a physician an my upcoming surgery.
Jill was very informative with regard to my eye exam and the condition of my eye. I was satisfied with the thoroughness of the examination ands look forward to selecting a physician an my upcoming surgery.
Joanne E Vermeren.
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They were very helpful and answered my questions.
They were very helpful and answered my questions.
Louis Romero .
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Liked her military costume for Halloween. Did a thorough job checking me out. Provided some insight to plans for the surgery. Still waiting for answers to the follow up questions I had so I can schedule my surgery dates.
Liked her military costume for Halloween. Did a thorough job checking me out. Provided some insight to plans for the surgery. Still waiting for answers to the follow up questions I had so I can schedule my surgery dates.
Chris Carrillo.
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Jill Autry was AMAZING. She explained EVERYTHING, answered all my questions and I was very appreciative of her patience.
Jill Autry was AMAZING. She explained EVERYTHING, answered all my questions and I was very appreciative of her patience.
Jo Bookman.
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Very knowledgeable and very, very helpful explaining what my issues are. Great support staff.
Very knowledgeable and very, very helpful explaining what my issues are. Great support staff.
Sandra Russell.
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Dr. Wade is an excellent doctor and I felt that I received the best care possible. The staff at the Eye Center and surgery facility were so gracious and kind. I would highly recommend them to anyone needing their services.
Dr. Wade is an excellent doctor and I felt that I received the best care possible. The staff at the Eye Center and surgery facility were so gracious and kind. I would highly recommend them to anyone needing their services.
Kerri Nehls.
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Great doctor. Informative and very pleasant.
Great doctor. Informative and very pleasant.
Patricia Reyome.
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Dr. Autry and her staff were very helpful in answering any questions I had about my upcoming surgery.
Dr. Autry and her staff were very helpful in answering any questions I had about my upcoming surgery.
Steve Grist.
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Amanda was thorough and informative. She also has a great sense of humor. Very nice to deal with.
Amanda was thorough and informative. She also has a great sense of humor. Very nice to deal with.
Jean Reynolds.
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Dr. Bachman is a caring professional.
Dr. Bachman is a caring professional.
Pamela McCarthy.
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I am very satisfied with the treatment from Dr. Wade. He is very knowledgeable and attentive to my needs. My vision is vastly improved thanks to his care.
I am very satisfied with the treatment from Dr. Wade. He is very knowledgeable and attentive to my needs. My vision is vastly improved thanks to his care.
Andre Beaubien.
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Dr. Mayo was thorough on the procedure and expectations.
Dr. Mayo was thorough on the procedure and expectations.
Mary Wolfe.
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Dr. Explained very well what was wrong with my eye lids. She was a friendly person. I would highly recommend her.
Dr. Explained very well what was wrong with my eye lids. She was a friendly person. I would highly recommend her.
Esther Ramirez.
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Procedure was quick and painless and everyone especially Dr. Wade was friendly and helpful in the explanations for the procedure.
Procedure was quick and painless and everyone especially Dr. Wade was friendly and helpful in the explanations for the procedure.
WildeMargaret.
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Dr Autry was excellent. I was a little nervous and uneasy going into the appointment. The staff was great and put me at ease and Dr Audrey was very knowledgeable and comforting. She answered all my questions. I would highly recommend Dr Audrey.
Dr Autry was excellent. I was a little nervous and uneasy going into the appointment. The staff was great and put me at ease and Dr Audrey was very knowledgeable and comforting. She answered all my questions. I would highly recommend Dr Audrey.
Alan Ramsey.
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I had a significant eye problem and was grateful to Dr. Backman for working me into her schedule. She was efficient, quickly diagnosed the problem, gave me a thorough explanation of what was happening, and reassured me my eyesight would return to normal. She prescribed medication and had me come back in two days to recheck the progress. In addition to her medical treatment, she was very easy to talk with and has a good sense of humor. I highly recommend Dr. Bahman and feel quite lucky to be in here care.
I had a significant eye problem and was grateful to Dr. Backman for working me into her schedule. She was efficient, quickly diagnosed the problem, gave me a thorough explanation of what was happening, and reassured me my eyesight would return to normal. She prescribed medication and had me come back in two days to recheck the progress. In addition to her medical treatment, she was very easy to talk with and has a good sense of humor. I highly recommend Dr. Bahman and feel quite lucky to be in here care.
Denise Harrison-Fitmaurice.
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A very engaging interaction with Christohpher D. Allee OD. He explained the process of cataract surgery and the options available.
A very engaging interaction with Christohpher D. Allee OD. He explained the process of cataract surgery and the options available.
Patrick I..
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Doctor Allee was extremely friendly and concerned about my issue. He was also knowledgeable and up to date on the updated medications.
Doctor Allee was extremely friendly and concerned about my issue. He was also knowledgeable and up to date on the updated medications.
Julius .
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Couldn't be more pleased. vision is improved!!!
Couldn't be more pleased. vision is improved!!!
Judy McNeely.
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Dr. Mayo's staff was competent, friendly, engaged, intelligent, and resourceful. Dr. Mayo appeared businesslike, competent, intelligent, a good communicator, and friendly. I look forward to his surgery.
Dr. Mayo's staff was competent, friendly, engaged, intelligent, and resourceful. Dr. Mayo appeared businesslike, competent, intelligent, a good communicator, and friendly. I look forward to his surgery.
Marilyn M Goff.
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Dr. Allee is a very effective communicator! He continues to explore any and all opportunities to perfect my vision.
Dr. Allee is a very effective communicator! He continues to explore any and all opportunities to perfect my vision.
Steve Clark.
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Dr Mayo did my cataract surgery plus I had extra skin removed from by lids. He's thorough and has followup appointments to make sure everything is healing correctly. He made sure that I was comfortable with no pain. Definitely would recommend him to anyone needing eye surgery
Dr Mayo did my cataract surgery plus I had extra skin removed from by lids. He's thorough and has followup appointments to make sure everything is healing correctly. He made sure that I was comfortable with no pain. Definitely would recommend him to anyone needing eye surgery
Carolyn Burleson.
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Visiting this office for the first time felt like being in a real friendly, down to earth, but sober, sorority house. An array of personalities, all charming and humorous, while still being professional. Except for one old guy screaming in the back room, which was at first disconcerting, I felt very comfortable and confident in their hands. (The old guy apparently does that just for effect seeking their attention). Victoria Villanueva was my first 'nurse' during the preliminary examinations and remains a favorite. One eye done, second next week, could not be an easier procedure.
Visiting this office for the first time felt like being in a real friendly, down to earth, but sober, sorority house. An array of personalities, all charming and humorous, while still being professional. Except for one old guy screaming in the back room, which was at first disconcerting, I felt very comfortable and confident in their hands. (The old guy apparently does that just for effect seeking their attention). Victoria Villanueva was my first 'nurse' during the preliminary examinations and remains a favorite. One eye done, second next week, could not be an easier procedure.
Robert Daniels.
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OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
Wilbur Dewayne Hodge .
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OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
Wilbur Dewayne Hodge .
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Fantastic Service from check-in to check out. My mother is elderly and we go out of our way to Pasadena to the Eye Center of Texas. Deborah is so patient and detailed when she is going over the procedures and getting my mother ready to see the doctor. Dr. Mayo is thorough and friendly. He takes his time and answers all our questions. We are confident in their care.
Fantastic Service from check-in to check out. My mother is elderly and we go out of our way to Pasadena to the Eye Center of Texas. Deborah is so patient and detailed when she is going over the procedures and getting my mother ready to see the doctor. Dr. Mayo is thorough and friendly. He takes his time and answers all our questions. We are confident in their care.
C Brown.
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Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Frances Templeman.
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Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Frances Templeman.
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Great visist, he wasdone in no time. Thank you Dr. Mayo
Great visist, he wasdone in no time. Thank you Dr. Mayo
Lynda Schmid.
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Excellent Dr for your eyes. Comes highly recommended.
Excellent Dr for your eyes. Comes highly recommended.
Joyce Melebeck .
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very good and through first visit.
very good and through first visit.
Robert Wright.
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Dr Wade and his staff are excellent! Their attention to detail, they ask excellent questions and their willingness to help is amazing!
Dr Wade and his staff are excellent! Their attention to detail, they ask excellent questions and their willingness to help is amazing!
Linda Carter.
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Efficient, good explanations. All around good experience!
Efficient, good explanations. All around good experience!
Barbara Westcott.
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Great! Very professional and very informative.
Great! Very professional and very informative.
Val Currie .
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Dr. Bachman was a pleasure to work with. She explained everything to me and helped me make the correct decision for my care.
Dr. Bachman was a pleasure to work with. She explained everything to me and helped me make the correct decision for my care.
Jason Jennings.
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Great experience. Explained things thoroughly with options available. Set realistic treatment plan involving me in its formulation.
Great experience. Explained things thoroughly with options available. Set realistic treatment plan involving me in its formulation.
Stephen Baine.
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Everyone is professional and caring.
Everyone is professional and caring.
Sandra Burke.
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I would have liked seeing Dr Wade I was feeling a little disappointed maybe next time I did request him thanks
I would have liked seeing Dr Wade I was feeling a little disappointed maybe next time I did request him thanks
Joan CANTOR.
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Very professional. My experience was wonderful.
Very professional. My experience was wonderful.
jacqueline Lovell.
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Dr. Wade is the best and I feel confident in his care.
Dr. Wade is the best and I feel confident in his care.
Anna Halle.
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Prompt, Friendly and Excellent Care
Prompt, Friendly and Excellent Care
Janice E Walker.
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So patient and answered all my questions. Very friendly
So patient and answered all my questions. Very friendly
Michaela Kkey.
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Dr Mayo performed cataract surgery on both eyes during December. It was amazing the immediate improved difference. I’ve never put on my glasses again. Today I had the left one lasered to remove the film that can grow back on it. It took about 30 seconds to zap it. I already have the right one scheduled to do. I’ve been very pleased with the procedures and results.
Dr Mayo performed cataract surgery on both eyes during December. It was amazing the immediate improved difference. I’ve never put on my glasses again. Today I had the left one lasered to remove the film that can grow back on it. It took about 30 seconds to zap it. I already have the right one scheduled to do. I’ve been very pleased with the procedures and results.
Diane Mills.
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Great Doc and people that work with him!
Great Doc and people that work with him!
Ted C Jones.
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I was extremely with the care I received today Thank You
I was extremely with the care I received today Thank You
Marcus Stallings.
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The practice in Conroe/Woodlands runs like a well oiled machine. Techs and admin are smooth and professional. Dr. Jill Autry is top notch!
The practice in Conroe/Woodlands runs like a well oiled machine. Techs and admin are smooth and professional. Dr. Jill Autry is top notch!
Wagner, Michael J.
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I would like to see that when you call to confirm appointments you include what costs to expect to pay at check in. When I came in I was prepared only for the copay amount not the testing that was being done.
I would like to see that when you call to confirm appointments you include what costs to expect to pay at check in. When I came in I was prepared only for the copay amount not the testing that was being done.
Bean, Cathrine.
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Very good consultation. Every question answered and all future events clearly explained.
Very good consultation. Every question answered and all future events clearly explained.
Tanner, Jefferey.
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ALL OF THE EMPLOYEES AND THE DR. WERE EXTREMELY NICE TO DEAL WITH
ALL OF THE EMPLOYEES AND THE DR. WERE EXTREMELY NICE TO DEAL WITH
Scott, Vickie D.
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Dr. Mayo was very informative this morning. I made a decision based on his input.
Dr. Mayo was very informative this morning. I made a decision based on his input.
Hale, Sharon.
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Another great doctor Also the little doctor was great too cant temper her name She is Vietnamese remember that much Dr Amide was the original doctor who is giving me vision back cant not praise him enough
Another great doctor Also the little doctor was great too cant temper her name She is Vietnamese remember that much Dr Amide was the original doctor who is giving me vision back cant not praise him enough
Donny McCleskey.
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Very thankful to eye center of Texas I’m finally getting my vision back with there help Doctors are great and trust only them for my eyes
Very thankful to eye center of Texas I’m finally getting my vision back with there help Doctors are great and trust only them for my eyes
Mcclesley, Donny.
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My Lasix surgery performed by Dr Mayo greatly improved my vision. Process was well organized and actual procedure was painless and fast
My Lasix surgery performed by Dr Mayo greatly improved my vision. Process was well organized and actual procedure was painless and fast
Noggle, Albert.
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I was in a great deal of pain when I saw Dr Allee, and he provided me with a very thorough explanation of what procedures needed to take place. He helped me understand what was going to happen and what needed to be done. That settled my fears and satisfied my concerns. He was extremely understanding regarding my pain into my fears while setting a follow-up for me with his colleague I'm preparing me for surgery.
I was in a great deal of pain when I saw Dr Allee, and he provided me with a very thorough explanation of what procedures needed to take place. He helped me understand what was going to happen and what needed to be done. That settled my fears and satisfied my concerns. He was extremely understanding regarding my pain into my fears while setting a follow-up for me with his colleague I'm preparing me for surgery.
Elliott, Jimmy.
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Dr. Mayo is knowledgeable and professional. He is the only one I would trust to perform my cataract surgery. Dr. Ngo was also professional and friendly for the follow up visits. Both these doctors were attentive, listened to my concerns, and answered all my questions.
Dr. Mayo is knowledgeable and professional. He is the only one I would trust to perform my cataract surgery. Dr. Ngo was also professional and friendly for the follow up visits. Both these doctors were attentive, listened to my concerns, and answered all my questions.
Nesrsta, Patricia L.
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As a result of my recent annual eye exam by Dr. Robert Le in March, he indicated I needed to have the membrane removed from my left eye. I made the appointment with Dr. Wade. Once I arrived at the treatment center for my 2:30 appointment, I was evaluated and treated and left the center in about 2 hours. I met with several nurses and doctors before seeing Dr. Wade for the actual procedure. Everyone explained the exams and what was happening; and assured me the procedure would be very quick and painless. And it was. I left the center and went out to dinner that evening. So far so good. I have a follow-up visit in a couple of weeks.
As a result of my recent annual eye exam by Dr. Robert Le in March, he indicated I needed to have the membrane removed from my left eye. I made the appointment with Dr. Wade. Once I arrived at the treatment center for my 2:30 appointment, I was evaluated and treated and left the center in about 2 hours. I met with several nurses and doctors before seeing Dr. Wade for the actual procedure. Everyone explained the exams and what was happening; and assured me the procedure would be very quick and painless. And it was. I left the center and went out to dinner that evening. So far so good. I have a follow-up visit in a couple of weeks.
Bates, Cherry A.
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Was took care of in a timely matter. Staff was great. Was told exactly what they they were going to do in a way that I understood. Check out made sure everything was taken care with flow up appointment. Extremely happy . Thanks
Was took care of in a timely matter. Staff was great. Was told exactly what they they were going to do in a way that I understood. Check out made sure everything was taken care with flow up appointment. Extremely happy . Thanks
Zwahr, Karl.
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Everyone we came in contact with was cheerful and very professional.
Everyone we came in contact with was cheerful and very professional.
Dean, Richard A.
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Dr. Bachman has always given me excellent care.
Dr. Bachman has always given me excellent care.
Sutphin, Carol.
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Very efficient , painless and quick.
Very efficient , painless and quick.
Bui, Minh Quoc.
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Great staff & great doctors. Been going there off & on for over ten years. Very consistent service.
Great staff & great doctors. Been going there off & on for over ten years. Very consistent service.
Gill, Billy R.
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Dr. Wade removed scar tissue from the lens replacement. Everything is perfectly clear today. great job.
Dr. Wade removed scar tissue from the lens replacement. Everything is perfectly clear today. great job.
Crisler, Steve.
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Very well run office! Enjoyed my experience!
Very well run office! Enjoyed my experience!
Hibler, Pamela.
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Everything was handled like clockwork - and despite being very busy, most everyone was considerate and pleasant.
Everything was handled like clockwork - and despite being very busy, most everyone was considerate and pleasant.
Wilson, Linda M.
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Busy office. Staff friendly and knows what they are doing.
Busy office. Staff friendly and knows what they are doing.
Ferguson, Janice.
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Staff and doctors were all great; patients are main concern, test results and solutions explained thoroughly.
Staff and doctors were all great; patients are main concern, test results and solutions explained thoroughly.
Pickens, Ruby.
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This clinic runs like a well oiled machine. Appointments run on time. Waiting time is short. Technicians are cordial and professional. The doctors are courteous and listen to you. I have been a patient here for over 10 years and I have no plans to change doctors. They are very, very good.
This clinic runs like a well oiled machine. Appointments run on time. Waiting time is short. Technicians are cordial and professional. The doctors are courteous and listen to you. I have been a patient here for over 10 years and I have no plans to change doctors. They are very, very good.
Yanez, Dolores.
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Nasty and rude because blood pressure was elevated. Nothing I could do about it, no idea it was high and went to primary physician where pressure was normal.
Nasty and rude because blood pressure was elevated. Nothing I could do about it, no idea it was high and went to primary physician where pressure was normal.
Mc Roberts, Rebecca.
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I feel very happy with the service and staff .The doctors was nice as well
I feel very happy with the service and staff .The doctors was nice as well
Turner, Gloria.
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This office is a real pleasure compared to my experience with another doctor. On time - and pleasant staff.
This office is a real pleasure compared to my experience with another doctor. On time - and pleasant staff.
Sommer, Mary Ellen.
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On time. Took the time to explain everything.
On time. Took the time to explain everything.
Tate, Albert.
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All the confidence in the doctors at eye center. Dr Wade is the ultimate professional.
All the confidence in the doctors at eye center. Dr Wade is the ultimate professional.
Dimiceli, Michael.
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Very nice & knowledgeable staff. The exams were easy & well explained. Didn’t feel rushed with Dr Allee & he took time to thoroughly answer all my questions. Everyone was pleasant & helpful. Good experience.
Very nice & knowledgeable staff. The exams were easy & well explained. Didn’t feel rushed with Dr Allee & he took time to thoroughly answer all my questions. Everyone was pleasant & helpful. Good experience.
Pauslen, Beth.
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Very friendly people waiting on you.
Very friendly people waiting on you.
Walters, Bobby.
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Dr Wade is a very attentive and listens well to the patient needs. I highly recommend him and I will keep going back to him for my eye care needs.
Dr Wade is a very attentive and listens well to the patient needs. I highly recommend him and I will keep going back to him for my eye care needs.
Couvillon, Rory.
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Very knowledgeable, explains IOL lens types very well, friendly staff, great location.
Very knowledgeable, explains IOL lens types very well, friendly staff, great location.
Richey, Kathleen.
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Everyone was great. Doctors explained the procedure in detail.
Everyone was great. Doctors explained the procedure in detail.
Ingo, Deborah.
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Dr Mayo and th Eye Center of Texas have done an ecellent job of caring for my vision. I am seeing better than I ever have following the cataract/ lens replacement procedure.
Dr Mayo and th Eye Center of Texas have done an ecellent job of caring for my vision. I am seeing better than I ever have following the cataract/ lens replacement procedure.
Koza, Kimberly.
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Very conservative approach that I appreciated
Very conservative approach that I appreciated
Martin, Dianna.
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Dr. Mayo and staff are superb. Always caring and conscious of patient comfort and safety. No one else can provide their level of care.
Dr. Mayo and staff are superb. Always caring and conscious of patient comfort and safety. No one else can provide their level of care.
Karnes, Jerry.
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aff is very friendly, Dr Allie makes you feel comfortable during exam and the music there is great
aff is very friendly, Dr Allie makes you feel comfortable during exam and the music there is great
Escobedo Sr, Michael.
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I had a wonderful experience this past week for a Cataract removal. Dr. Mayo and his staff made this happen. I was nervous and anxious, but him and his staff made this experience easy. Thank you Dr. Mayo for helping me see so much better. 💓
I had a wonderful experience this past week for a Cataract removal. Dr. Mayo and his staff made this happen. I was nervous and anxious, but him and his staff made this experience easy. Thank you Dr. Mayo for helping me see so much better. 💓
Debbie Britron.
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I was treated well but had to wait over 30 minutes for initial first test. Things went more quickly after the first test but then had to wait over 30 minutes to see the scheduler. Everyone was very pleasant and efficient in their analysis and evaluations.
I was treated well but had to wait over 30 minutes for initial first test. Things went more quickly after the first test but then had to wait over 30 minutes to see the scheduler. Everyone was very pleasant and efficient in their analysis and evaluations.
Davis, Brenda.
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It was a great and wonderful examination. Everyone was helpful and caring for my eye care!!!!
It was a great and wonderful examination. Everyone was helpful and caring for my eye care!!!!
Crawley, Min.
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Very efficient and accommodating. Staff very personable and thorough.
Very efficient and accommodating. Staff very personable and thorough.
Malchar, Joseph A.
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Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Bobby D Davis.
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I have been extremely happy with the staff and Dr. Wade. They are always happy to help and provide you with the information you need. I would recommend to anyone looking for cataract surgery and after care.
I have been extremely happy with the staff and Dr. Wade. They are always happy to help and provide you with the information you need. I would recommend to anyone looking for cataract surgery and after care.
Pierson, Donna.
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Professional staff. Fabulous care. I would recommend to anyone.
Professional staff. Fabulous care. I would recommend to anyone.
Carter, Randolph.
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Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Bobby D Davis.
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Very efficient and professional.
Very efficient and professional.
Goswami, Naintara.
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My first cataract evaluation seemed very rushed. Thus surgery is very important to me and I want to make sure I am making an informed decision.
My first cataract evaluation seemed very rushed. Thus surgery is very important to me and I want to make sure I am making an informed decision.
Williams, Glenda.
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All the staff is very friendly, courteous, helpful and professional. Dr. Allee was kind, friendly, and knowledgeable. He answered my questions. He took time to address any concerns I had.
All the staff is very friendly, courteous, helpful and professional. Dr. Allee was kind, friendly, and knowledgeable. He answered my questions. He took time to address any concerns I had.
Kopps, Carolyn J.
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Dr. Wade is easy to talk to and answered all my questions
Dr. Wade is easy to talk to and answered all my questions
Flores, Gabriel.
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Service was very concerned with patient comfort and understanding the processes.
Service was very concerned with patient comfort and understanding the processes.
Grieves, Steven.
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My appointment was made weeks ahead and I was supposed to receive a packet with info to complete and bring with me on my first appointment. The packet was in my mailbox the day I got home from my appointment. Fortunately, I had called earlier and an e-mail was sent which I filled out and brought with me. There is so much room and so many people working at Eye Center Of Texas that it surprises me that this was overlooked. Just a thought............
My appointment was made weeks ahead and I was supposed to receive a packet with info to complete and bring with me on my first appointment. The packet was in my mailbox the day I got home from my appointment. Fortunately, I had called earlier and an e-mail was sent which I filled out and brought with me. There is so much room and so many people working at Eye Center Of Texas that it surprises me that this was overlooked. Just a thought............
Stevenson, Oma J.
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Dr Mayo is awesome. The staff at his facility are awesome. He did a wonderful job removing my cataracts and got wonderful care under him. I would recommend him to everyone and all that is associated with him.
Dr Mayo is awesome. The staff at his facility are awesome. He did a wonderful job removing my cataracts and got wonderful care under him. I would recommend him to everyone and all that is associated with him.
Hicks, Deborah.
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they took very good care of me and my problem
they took very good care of me and my problem
Aguirre, Barbara.
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THE ENTIRE STAFF IS FRIENDLY AND PROFESSIONAL.
THE ENTIRE STAFF IS FRIENDLY AND PROFESSIONAL.
Masters, Carolyn.
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I have to say, this was one of the most chaotic doctor offices I have every been to. Reception area was loud. The technician that did my intake/assessment kept the door open and I it was just as chaotic outside that room. I also felt like a bouncing ball going from room to room for tests. That said, I felt that I was treated with respect, everyone was kind and the doctor was great.
I have to say, this was one of the most chaotic doctor offices I have every been to. Reception area was loud. The technician that did my intake/assessment kept the door open and I it was just as chaotic outside that room. I also felt like a bouncing ball going from room to room for tests. That said, I felt that I was treated with respect, everyone was kind and the doctor was great.
Shniderson, Debra.
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Very excellent and professional.
Very excellent and professional.
Benedict, Dorsey L.
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Great, knowledgeable and friendly staff. Efficiently run office..
Great, knowledgeable and friendly staff. Efficiently run office..
Campbell, Leona.
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EVERYONE WAS VERY NICE AND CARING
EVERYONE WAS VERY NICE AND CARING
Covey, Raymond M.
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Good contact with office staff and DR. Would always like to speak with surgeon before any surgery.
Good contact with office staff and DR. Would always like to speak with surgeon before any surgery.
Harrison, James.
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I live outside of Tomball. it takes more than an hour to get to their office. It is well worth it! Everyone was informative and kind.
I live outside of Tomball. it takes more than an hour to get to their office. It is well worth it! Everyone was informative and kind.
Klink, Jeam.
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Very supportive staff. Doctors, assistants, etc all take their time and assist you in meeting your needs. A great place to be.
Very supportive staff. Doctors, assistants, etc all take their time and assist you in meeting your needs. A great place to be.
Edmonds, Lisa.
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Referred by optometrist to return for YAG procedure. All was verified and Dr Wade completed the laser procedure. All prelim processes & testing done smoothly and efficiently. Dr. Wade and office staff very efficient and professional.
Referred by optometrist to return for YAG procedure. All was verified and Dr Wade completed the laser procedure. All prelim processes & testing done smoothly and efficiently. Dr. Wade and office staff very efficient and professional.
Wasaff, Barbara J..
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The procedure was very efficient with no issues
The procedure was very efficient with no issues
Davenport, Sharon A.
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They did a very thorough job on my examination. Everyone was really kind. They were very explanatory to me in what to expect and what the procedures were going to be.
They did a very thorough job on my examination. Everyone was really kind. They were very explanatory to me in what to expect and what the procedures were going to be.
Schubert, Lesa D.
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They are a well-oiled machine and everything comes with a smile. The technicians, front office staff and rest are friendly and professional. And Dr. Bachman is thorough, takes time to explain things, but more than that has just a great and engaging personality. Overall a great experience. And I’d score it higher than a ten if I could.
They are a well-oiled machine and everything comes with a smile. The technicians, front office staff and rest are friendly and professional. And Dr. Bachman is thorough, takes time to explain things, but more than that has just a great and engaging personality. Overall a great experience. And I’d score it higher than a ten if I could.
Johnson, Mannon A.
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it was good except for the time I had to wait over 45 minutes to see the next person who explained my surgery.
it was good except for the time I had to wait over 45 minutes to see the next person who explained my surgery.
Harris, Brenda.
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Today I received courteous, prompt service. Dr p, however, was a little disappointing. Bedside manner just so so. Dr did not explain how my retinas looked , especially after so much laser surgery.
Today I received courteous, prompt service. Dr p, however, was a little disappointing. Bedside manner just so so. Dr did not explain how my retinas looked , especially after so much laser surgery.
Allbritton, Alice.
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Very patient and professional. Addressed the issue causing the referral. Clear and concise plan for next steps.
Very patient and professional. Addressed the issue causing the referral. Clear and concise plan for next steps.
Wood, Patricia A.
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Thoroughly tested before conclusion. Thank you.
Thoroughly tested before conclusion. Thank you.
Gambino, Jo A.
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As fun as it is to be at the eye doctor! Everyone was great and very professional and knew what they were doing. I had a very good experience!
As fun as it is to be at the eye doctor! Everyone was great and very professional and knew what they were doing. I had a very good experience!
Vance, Michael.
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Great clinic and service provider.
Great clinic and service provider.
Stovall Iii, Guy F.
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Dr Wade and Dr Schulle were very thorough. Great staff.
Dr Wade and Dr Schulle were very thorough. Great staff.
Pastrana, Shirley.
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Explained everything clearly and answered all my questions.
Explained everything clearly and answered all my questions.
Vanscoy, Donna.
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All staff are excellent and professional
All staff are excellent and professional
Berger, Lance.
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Professional, friendly and patient focused
Professional, friendly and patient focused
Townsend, Irene.
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They were very professional. They took me to an exam room. Displayed my eyes. I waited a few minutes. Dr. Mayo did the procedure. He explained what was going to take place. All is ok. I will have the right eyed one in about 2 months. All is well.
They were very professional. They took me to an exam room. Displayed my eyes. I waited a few minutes. Dr. Mayo did the procedure. He explained what was going to take place. All is ok. I will have the right eyed one in about 2 months. All is well.
Taylor, Shirley A.
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I had a hemorrhage at my optic nerve and Dr. Autry was called by my optometrist on Friday which was the day after Thanksgiving. His office and the Eye Center of Texas office was closed but he was able to talk with Dr. Autry who instructed my eye doctor to order a series of bloodwork tests for me to get and arranged for me to come in Monday for an appointment. She had me take a series of tests and went over the results of the bloodwork reports. She was very kind, explained everything in easy to understand terms and set up additional appointments for a recheck on the hemorrhage. I have used Eye Center of Texas for the last 14 years to help with various eye issues and they are always there to take care of whatever issues come up with my eyes. They are prompt, attentive, caring, reassuring and give excellent care.
I had a hemorrhage at my optic nerve and Dr. Autry was called by my optometrist on Friday which was the day after Thanksgiving. His office and the Eye Center of Texas office was closed but he was able to talk with Dr. Autry who instructed my eye doctor to order a series of bloodwork tests for me to get and arranged for me to come in Monday for an appointment. She had me take a series of tests and went over the results of the bloodwork reports. She was very kind, explained everything in easy to understand terms and set up additional appointments for a recheck on the hemorrhage. I have used Eye Center of Texas for the last 14 years to help with various eye issues and they are always there to take care of whatever issues come up with my eyes. They are prompt, attentive, caring, reassuring and give excellent care.
Malone, Beverly Diane.
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Great experience - even though I did not have an appointment, this office was able to fit me in.
Great experience - even though I did not have an appointment, this office was able to fit me in.
Rossi, Michael.
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I AM IN MY 70'S AND HAVE HAD TO WEAR GLASSES NEARLY ALL MY LIFE AND I CAN TRUTHFULLY SAY THAT DR. AUTRY IS THE MOST KNOWLEDGEABLE EYE DR. I HAVE BEEN TO AND THAT INCLUDES THE SPECIALIST THAT I HAVE SEEN. SHE IS VERY UP TO DATE AND HAS A EXCELLENT VARIED KNOWLEDGE ABOUT THE EYES AND HOW THE VARY DIFFERENT DISEASES AFFECT THEM. THE OFFICE STAFF IS VERY PROFESSIONAL,HELPFUL,KNOWLEDGEABLE AND COURTEOUS. THE FACILITY IS VERY CLEAN AND UP TO DATE. I HIGHLY RECCOMEND DR. AUTRY AND THE EYE ASSOCIATES.
I AM IN MY 70'S AND HAVE HAD TO WEAR GLASSES NEARLY ALL MY LIFE AND I CAN TRUTHFULLY SAY THAT DR. AUTRY IS THE MOST KNOWLEDGEABLE EYE DR. I HAVE BEEN TO AND THAT INCLUDES THE SPECIALIST THAT I HAVE SEEN. SHE IS VERY UP TO DATE AND HAS A EXCELLENT VARIED KNOWLEDGE ABOUT THE EYES AND HOW THE VARY DIFFERENT DISEASES AFFECT THEM. THE OFFICE STAFF IS VERY PROFESSIONAL,HELPFUL,KNOWLEDGEABLE AND COURTEOUS. THE FACILITY IS VERY CLEAN AND UP TO DATE. I HIGHLY RECCOMEND DR. AUTRY AND THE EYE ASSOCIATES.
Foller, Dorothy.
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Caring folks with good explanation of treatment options.
Caring folks with good explanation of treatment options.
Brumbaugh, Steven.
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wonderful, very confident with what she advised me. so glad I her h 2nd opinion!!!
wonderful, very confident with what she advised me. so glad I her h 2nd opinion!!!
Mitchell, Rena.
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The members of the team that I worked with were all professionals, very kind and knew their part of a well-defined operation.
The members of the team that I worked with were all professionals, very kind and knew their part of a well-defined operation.
Orlando, Ronald.
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A busy business with a lot of customers that flows well and has really smart, expert professionals providing services. Really impressive.
A busy business with a lot of customers that flows well and has really smart, expert professionals providing services. Really impressive.
Laflin, George C.
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I came in as an emergency due to a suspected detached retina. They fit me in, confirmed my suspicion and sent me to a specialist to fix the problem in no time. Dr. Allee is a great doctor. I have been seeing him for years for glaucoma. He and the other doctors at his office are great. I recommend them highly!
I came in as an emergency due to a suspected detached retina. They fit me in, confirmed my suspicion and sent me to a specialist to fix the problem in no time. Dr. Allee is a great doctor. I have been seeing him for years for glaucoma. He and the other doctors at his office are great. I recommend them highly!
Cusack, Thomas.
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Everyone who I came in contact with was very professional and I felt safe, and my best interest was of importance. An amazing assembly of professional staff from the front desk to the checkout and everyone in between.
Everyone who I came in contact with was very professional and I felt safe, and my best interest was of importance. An amazing assembly of professional staff from the front desk to the checkout and everyone in between.
Rainey, Clark.
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I really liked that you send the folder with the needed paperwork to your patients to fill out at home and shorten the sitting in the common area to do it there. It also has information on what will be happening at your visit. Very informative for those that will take the time to read it. The visit itself went very smoothly, for the amount of people that had appointments. Sometimes there were short waits in between getting into rooms for different machines, but this is a Dr. Office. Expect some wait times, or wait for a day that you don't have anything else of importance on your schedule.
I really liked that you send the folder with the needed paperwork to your patients to fill out at home and shorten the sitting in the common area to do it there. It also has information on what will be happening at your visit. Very informative for those that will take the time to read it. The visit itself went very smoothly, for the amount of people that had appointments. Sometimes there were short waits in between getting into rooms for different machines, but this is a Dr. Office. Expect some wait times, or wait for a day that you don't have anything else of importance on your schedule.
Griffiths, Donna.
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Very professional, informative and helpful.
Very professional, informative and helpful.
Cason, Elizabeth.
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Friendly and professional staff, wouldn’t go anywhere else.
Friendly and professional staff, wouldn’t go anywhere else.
Kennett, Kevin.
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Great customer service and the tests I received was well needed
Great customer service and the tests I received was well needed
Clark, Ruthie.
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Everyone was very helpful & kind from checkin to checkout. Dr Mayo is excellent as per his info on your website.
Everyone was very helpful & kind from checkin to checkout. Dr Mayo is excellent as per his info on your website.
Stovall, Ella R..
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Dr Wade is an outstanding doctor. He has an excellent bedside manner. I was extremely impressed with his level of care. He made sure I understood all of the information he gave me regarding my needed procedure.
Dr Wade is an outstanding doctor. He has an excellent bedside manner. I was extremely impressed with his level of care. He made sure I understood all of the information he gave me regarding my needed procedure.
Barazi, Mike.
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I was extremely happy with Dr. Jill Autry. She took her time to make sure I understood all things pertaining to my procedure. I will definitely recommend her to my friends and family.
I was extremely happy with Dr. Jill Autry. She took her time to make sure I understood all things pertaining to my procedure. I will definitely recommend her to my friends and family.
Barazi, Mike.
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Very thorough and friendly. Helped me feel at ease.
Very thorough and friendly. Helped me feel at ease.
Thayne, Lucene.
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October 19, 2022 notes: $5,000 00 surgery for both eyes paid. On 24 hours and one week follow up, patient stated vision was not clean Referred to Dr. Wade and he schedule a replacement lens surgery. Did the replacement surgery which did not improve the vision. Had to go to the doctor for a 24-hour follow-up and voiced the severe pain. Before going in for the 24 hour follow up, patient called the emergency number and got a recording and when the patient was able to contact someone on the following day, the patient was told that he could come in at 9 am which the patient already had a 10 am one day follow up scheduled. The ophthalmologist evaluating g the patient at 10:00 o’clock, determined the pain was caused by a corneal abrasion. Contact lens was put in and antibiotics were prescribed for the patient. Today (10/19/2022) eye still swollen, hurts and erythematous. Still cannot see clearly out of OS (blurry vision). Told by Dr. Wade when he evaluated me a couple of follow-up visits that they would remove the original lens and replace it with another lens (pd $1000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it ( when I checked in for mt replacement surgery) she said that someone other than her would take care of it. Received a $400 invoice from the surgery clinic. I called and explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. This is very frustrating, and I feel that I did not receive a satisfactory results from my surgery and now I am getting billed for services that are subpar. Sorry that I feel this way but I was expected a different outcome. Thank you.
October 19, 2022 notes: $5,000 00 surgery for both eyes paid. On 24 hours and one week follow up, patient stated vision was not clean Referred to Dr. Wade and he schedule a replacement lens surgery. Did the replacement surgery which did not improve the vision. Had to go to the doctor for a 24-hour follow-up and voiced the severe pain. Before going in for the 24 hour follow up, patient called the emergency number and got a recording and when the patient was able to contact someone on the following day, the patient was told that he could come in at 9 am which the patient already had a 10 am one day follow up scheduled. The ophthalmologist evaluating g the patient at 10:00 o’clock, determined the pain was caused by a corneal abrasion. Contact lens was put in and antibiotics were prescribed for the patient. Today (10/19/2022) eye still swollen, hurts and erythematous. Still cannot see clearly out of OS (blurry vision). Told by Dr. Wade when he evaluated me a couple of follow-up visits that they would remove the original lens and replace it with another lens (pd $1000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it ( when I checked in for mt replacement surgery) she said that someone other than her would take care of it. Received a $400 invoice from the surgery clinic. I called and explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. This is very frustrating, and I feel that I did not receive a satisfactory results from my surgery and now I am getting billed for services that are subpar. Sorry that I feel this way but I was expected a different outcome. Thank you.
Bobby D Davis.
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Dr Mayo and the 2 technicians who checked my eyes out all did a great job
Dr Mayo and the 2 technicians who checked my eyes out all did a great job
Clarke, James.
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Kind, knowledgeable staff and I do so appreciate Dr. Mayo taking the time to talk to me during the consultation
Kind, knowledgeable staff and I do so appreciate Dr. Mayo taking the time to talk to me during the consultation
Parrott, Phyllis.
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Dr. Bachman was great! She was very thorough and detailed. I'm still having problems with my eye sight in my right eye and she said it will get better and I trust her judgment it will. She was very personable throughout the entire examination having great personality! Sincerely, Daryl Maune
Dr. Bachman was great! She was very thorough and detailed. I'm still having problems with my eye sight in my right eye and she said it will get better and I trust her judgment it will. She was very personable throughout the entire examination having great personality! Sincerely, Daryl Maune
Maune, Daryl.
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Had cataract surgeries here and returned for laser clearing.
Had cataract surgeries here and returned for laser clearing.
West, Sandra.
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It was very good. Everyone was nice. I enjoyed it.
It was very good. Everyone was nice. I enjoyed it.
Riley, John.
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Everyone was helpful, and informative. I felt very prepared for surgery and recovery. They guided me through testing in a very well informed, patient manner. I felt as though Everyone truly cared, all while receiving the most up to date and advanced medical care. Thank you.
Everyone was helpful, and informative. I felt very prepared for surgery and recovery. They guided me through testing in a very well informed, patient manner. I felt as though Everyone truly cared, all while receiving the most up to date and advanced medical care. Thank you.
Carroll, Ceceila.
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I will have surgery in the month of November. I am looking forward to it. I will update after the surgery. I am very impressed with Dr. Autry.
I will have surgery in the month of November. I am looking forward to it. I will update after the surgery. I am very impressed with Dr. Autry.
Arnold, Orlander.
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Amazing visit - Doctor on call was very knowledgeable and helpful - got in right away for eye issue that cropped up Previous evening - excellent visit - Thank you Dr. Tan
Amazing visit - Doctor on call was very knowledgeable and helpful - got in right away for eye issue that cropped up Previous evening - excellent visit - Thank you Dr. Tan
Ramakrishnan, Jayant.
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First visit for evaluation. All went well
First visit for evaluation. All went well
Smith, Kathryn.
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Like the details of the procedure and the explanations provided
Like the details of the procedure and the explanations provided
Nkwocha, Hyacienth.
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The appointment was exactly as they explained it and I had the paperwork that was sent to me completed.
The appointment was exactly as they explained it and I had the paperwork that was sent to me completed.
Mccracken, Melissa A.
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Everyone there is polite and diligent in their jobs. It is a very efficient office concerned with your care and knowledge of what is going on.
Everyone there is polite and diligent in their jobs. It is a very efficient office concerned with your care and knowledge of what is going on.
West, Bonnie.
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Everyone was very nice and through. The only slightly negative part was the long wait between the different exams. My appointment was for 2:15 and I left after 5:00. However, I am satisfied with The Eye Center. I will have Cataract surgery soon, and am looking forward to better sight.
Everyone was very nice and through. The only slightly negative part was the long wait between the different exams. My appointment was for 2:15 and I left after 5:00. However, I am satisfied with The Eye Center. I will have Cataract surgery soon, and am looking forward to better sight.
Benoit, Margie.
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Great service from start to finish, wish I would have done this 3 years ago.
Great service from start to finish, wish I would have done this 3 years ago.
Hanks, Paul.
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Wow what a great visit! The folks at the Eye Center of Texas exceeded all expectations. From start to finish it was a very comprehensive, professional and pleasant experience. Both Dr Mayo and Dr Schulle took all the time I needed to answer my many questions and to put me at ease about my lens selection options and the cataract surgery itself. Before going to the Eye Center of Texas I had been to two other eye surgeons from recognized Houston practices that left me with more fear and uncertainty about having a successful outcome. But that was not the case with Dr Mayo and Dr Schulle. They took the time to do an extensive examination and to truly understand my lifestyle and what I was hoping to achieve through cataract surgery. Dr Mayo, the surgeon, and Dr Schulle the OD, shared many of their patient experiences and went into great detail about the pros and cons of the available lens that they offer, and that they don't offer. It felt more like a chat than a doctor's visit. They make a great team. Cataract surgery is a very big deal. My advice is take the time to do some research, understand what it is you are expecting then save yourself a bunch of time and frustration by going directly to See Dr Mayo and Dr Schulle at the Texas Eye Center!!! I couldn't be any happier. (I'd give them 6 stars if I could.)
Wow what a great visit! The folks at the Eye Center of Texas exceeded all expectations. From start to finish it was a very comprehensive, professional and pleasant experience. Both Dr Mayo and Dr Schulle took all the time I needed to answer my many questions and to put me at ease about my lens selection options and the cataract surgery itself. Before going to the Eye Center of Texas I had been to two other eye surgeons from recognized Houston practices that left me with more fear and uncertainty about having a successful outcome. But that was not the case with Dr Mayo and Dr Schulle. They took the time to do an extensive examination and to truly understand my lifestyle and what I was hoping to achieve through cataract surgery. Dr Mayo, the surgeon, and Dr Schulle the OD, shared many of their patient experiences and went into great detail about the pros and cons of the available lens that they offer, and that they don't offer. It felt more like a chat than a doctor's visit. They make a great team. Cataract surgery is a very big deal. My advice is take the time to do some research, understand what it is you are expecting then save yourself a bunch of time and frustration by going directly to See Dr Mayo and Dr Schulle at the Texas Eye Center!!! I couldn't be any happier. (I'd give them 6 stars if I could.)
Sylvester, Timothy E.
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Friendly staff. Procedure was fast and easy. Should have done it years ago!!!!
Friendly staff. Procedure was fast and easy. Should have done it years ago!!!!
Reyna, Nidia.
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Every part of this procedure was great. Only complaint I have - laying in pre-op and listening to cell phones ring, conversations etc. that the patients around me were having. I thought we were not allowed devices in pre-op and we were suppose to be relaxing to prepare for surgery.
Every part of this procedure was great. Only complaint I have - laying in pre-op and listening to cell phones ring, conversations etc. that the patients around me were having. I thought we were not allowed devices in pre-op and we were suppose to be relaxing to prepare for surgery.
Cullum, Dorothy Kay.
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Explained my condition extremely well and my options that were available.
Explained my condition extremely well and my options that were available.
Mccrimmon, Evelyn.
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Explained my options and problems.
Explained my options and problems.
Floyd, Ricky.
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After care appointment scheduling has been difficult. The front desk line is not easy to reach, on hold for long periods of time and the phone drops calls. My paperwork says I can do all my follow up appointments with my eye doctor, yet I was forced to make my 3-5 day post-op follow up appointment at the Eye Center of Texas (which is a far drive for me), when my paperwork says I can do it with my local eye doctor. Overall confused and I don't want my lifetime guarantee questioned because I didn't do my follow up's where I'm supposed to. I think I had an appointment today (9/21/22) but I did not receive a phone call or email confirming the 3-5 post-op appointment, so I think I've missed it. I tried calling three times with hang-ups each time. Finally got ahold of someone at 10AM, and they were unenthusiastic and cold; they said they forwarded my inquiry to a counselor and they will reach out to me regarding if I had my 3-5 post-op follow up appointment today (which if I did, I missed it). Not pleased. Can't wait to go back to my local eye doctor, where I have my 3-5 post-op appointment scheduled for this coming Friday....
After care appointment scheduling has been difficult. The front desk line is not easy to reach, on hold for long periods of time and the phone drops calls. My paperwork says I can do all my follow up appointments with my eye doctor, yet I was forced to make my 3-5 day post-op follow up appointment at the Eye Center of Texas (which is a far drive for me), when my paperwork says I can do it with my local eye doctor. Overall confused and I don't want my lifetime guarantee questioned because I didn't do my follow up's where I'm supposed to. I think I had an appointment today (9/21/22) but I did not receive a phone call or email confirming the 3-5 post-op appointment, so I think I've missed it. I tried calling three times with hang-ups each time. Finally got ahold of someone at 10AM, and they were unenthusiastic and cold; they said they forwarded my inquiry to a counselor and they will reach out to me regarding if I had my 3-5 post-op follow up appointment today (which if I did, I missed it). Not pleased. Can't wait to go back to my local eye doctor, where I have my 3-5 post-op appointment scheduled for this coming Friday....
Ottosen, Kathryn E.
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It was a bit long process. The lead receptionist can use a but more patience with her peers and less chit chat to take care of patients. Once we went back k the nurses and doctors were amazing!
It was a bit long process. The lead receptionist can use a but more patience with her peers and less chit chat to take care of patients. Once we went back k the nurses and doctors were amazing!
Guzman, Evangelina A.
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Holly, John.
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Very pleased with the care and service’s provided
Very pleased with the care and service’s provided
Ashlock, Robert J.
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While I appreciate the care given for a retinal tear, the fact that I have to pay over $100 for an office visit simply because your staff is going to dilate my eye for a simple follow up care visit...that is going to take more time waiting in the waiting room than looking at my eye is wrong. I've had lasik and cataract surgery (at another provider) and never had to pay for a simple follow up visit (it was included as part of the overall cost). Not only will I not be returning, PLEASE fix your non-stop talking voice recording that you use while people are on hold...it has major static & is painful to listen to...and has been that way for months. I am unable to choose "other" as a category. I would have preferred to send a simple email (as I solely want to get my frustration off my chest) but you don't have one. PLEASE DO NOT POST THIS ON TESTIMONIALS.
While I appreciate the care given for a retinal tear, the fact that I have to pay over $100 for an office visit simply because your staff is going to dilate my eye for a simple follow up care visit...that is going to take more time waiting in the waiting room than looking at my eye is wrong. I've had lasik and cataract surgery (at another provider) and never had to pay for a simple follow up visit (it was included as part of the overall cost). Not only will I not be returning, PLEASE fix your non-stop talking voice recording that you use while people are on hold...it has major static & is painful to listen to...and has been that way for months. I am unable to choose "other" as a category. I would have preferred to send a simple email (as I solely want to get my frustration off my chest) but you don't have one. PLEASE DO NOT POST THIS ON TESTIMONIALS.
Deena Beasley.
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The staff and doctor were very thorough and answered all of my questions. Everything was explained to me in great detail and I did not feel rushed to leave their office.
The staff and doctor were very thorough and answered all of my questions. Everything was explained to me in great detail and I did not feel rushed to leave their office.
Smith, William.
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Dr Autry and her staff Brenda and Candace were great. Front desk was very helpful
Dr Autry and her staff Brenda and Candace were great. Front desk was very helpful
Johnson, Mary Patricia.
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Very pleased with all of the staff.
Very pleased with all of the staff.
Johnson, Joseph.
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My appointment went as expected. I had an Epi-Peel procedure about a month ago to address a corneal dystrophy condition so today's appointment was to prepare for a future cataract procedure for my left eye. I had several measurements taken and was presented with two options for the cataract surgery along with the estimated costs for each option. I am opting for the conventional cataract surgery but I do have one question: Are there any choices for the type of lens that will be inserted during the conventional cataract surgery? There was information provided about three different lens that could be inserted during surgery but I'm not clear if those lens options pertained only to the laser surgery option and not to the conventional surgery option. The bottom line is that I was treated in a professional manner which any patient should expect.
My appointment went as expected. I had an Epi-Peel procedure about a month ago to address a corneal dystrophy condition so today's appointment was to prepare for a future cataract procedure for my left eye. I had several measurements taken and was presented with two options for the cataract surgery along with the estimated costs for each option. I am opting for the conventional cataract surgery but I do have one question: Are there any choices for the type of lens that will be inserted during the conventional cataract surgery? There was information provided about three different lens that could be inserted during surgery but I'm not clear if those lens options pertained only to the laser surgery option and not to the conventional surgery option. The bottom line is that I was treated in a professional manner which any patient should expect.
Sacks, Peter.
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Great staff Great Doctors They took the time to Communicate what they we're doing. Front desk Handled paperwork quickly and efficiently. Satisfactory experience.
Great staff Great Doctors They took the time to Communicate what they we're doing. Front desk Handled paperwork quickly and efficiently. Satisfactory experience.
Carswell, David.
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Very knowledgeable and highly qualified
Very knowledgeable and highly qualified
Gonzalez, Luis.
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Always been very thorough. Love being to see
Always been very thorough. Love being to see
Drouin, Deborah.
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Dr. Mayo corrected my eye problem with one visit that three other doctors couldn’t do in two years. Thank you Dr Mayo and associates!
Dr. Mayo corrected my eye problem with one visit that three other doctors couldn’t do in two years. Thank you Dr Mayo and associates!
Bates, Faye.
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Overall experience was good only issue was the packet with health history arrived 4 days after my appointment there. Overall good
Overall experience was good only issue was the packet with health history arrived 4 days after my appointment there. Overall good
Spellman, Robert.
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I was vvery pleased with all aspects of my visit.
I was vvery pleased with all aspects of my visit.
Martin Jr, Lawrence W.
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Great overall experience with Dr Mayo and his knowledgeable staff. Treated me with great care.
Great overall experience with Dr Mayo and his knowledgeable staff. Treated me with great care.
Garcia, Maxwell.
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I am very pleased with how professional Dr. Allee was in conducting the exam and explaining the procedure.
I am very pleased with how professional Dr. Allee was in conducting the exam and explaining the procedure.
Parker, Sandra.
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Dr. Chris was professional, very knowledgeable, kind, patient and friendly. He made me very comfortable and relaxed. He really took the time to make sure that I understood everything that was going on and made a future plan that I can understand. I would recommend him to everyone!
Dr. Chris was professional, very knowledgeable, kind, patient and friendly. He made me very comfortable and relaxed. He really took the time to make sure that I understood everything that was going on and made a future plan that I can understand. I would recommend him to everyone!
Russo, Colleen.
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Dr Alee provides excellent patient care. He displays genuine concern for his patient
Dr Alee provides excellent patient care. He displays genuine concern for his patient
Freeman, Tyrone G.
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I wanted to thank Dr Ahmed and his Team. Including everyone at the Conroe TX office for their outstanding expertise , their thoroughness , willingness to answer patient questions & my successful cataract surgery outcome . U R the Best !
I wanted to thank Dr Ahmed and his Team. Including everyone at the Conroe TX office for their outstanding expertise , their thoroughness , willingness to answer patient questions & my successful cataract surgery outcome . U R the Best !
Elyse McCoy.
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They are very thorough and very nice
They are very thorough and very nice
White, Travis.
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Tests were performed by many professionals. They were all very kind and courteous. The only downside was that I spent a lot of time waiting.
Tests were performed by many professionals. They were all very kind and courteous. The only downside was that I spent a lot of time waiting.
Runyon, Neil.
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Came in early for my appointment but was delayed at least 45 mins after appointment time due to insurance and waiting. Spoke with the supervisor with good hair, Micheal, and he took care of me instantly. He treated me like he’s known me before and turned a bad experience amazing. He is sincere and was raised right! Dr. Rosner did my initial consult and was very thorough. A good wait time for Dr. Wade after but he is an amazing doctor and has the experience.
Came in early for my appointment but was delayed at least 45 mins after appointment time due to insurance and waiting. Spoke with the supervisor with good hair, Micheal, and he took care of me instantly. He treated me like he’s known me before and turned a bad experience amazing. He is sincere and was raised right! Dr. Rosner did my initial consult and was very thorough. A good wait time for Dr. Wade after but he is an amazing doctor and has the experience.
Terri E.
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My First Visit Time With The Doctor Was Excellent!
My First Visit Time With The Doctor Was Excellent!
Coleman, Jewell A.
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All employees are courteous, friendly, and professional. They show care in ensuring that you are having the best possible experience.
All employees are courteous, friendly, and professional. They show care in ensuring that you are having the best possible experience.
Marek, Joe P.
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Dr Autry is informative, precise and efficient. Felt very confident with her evaluation. Excellent staff. Negatives would be extreme wait time on phone repeatedly on different days and office wait front and back, waiting for a room.
Dr Autry is informative, precise and efficient. Felt very confident with her evaluation. Excellent staff. Negatives would be extreme wait time on phone repeatedly on different days and office wait front and back, waiting for a room.
Fulcher, Betty Gail.
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The phone system is horrible. I was on hold 40 minutes before someone answered. I had called about 5x and left a message too. Once I got an appt. staff were friendly and professional. Love the Asian doctor so sweet and funny. I didn’t see her profile listed.
The phone system is horrible. I was on hold 40 minutes before someone answered. I had called about 5x and left a message too. Once I got an appt. staff were friendly and professional. Love the Asian doctor so sweet and funny. I didn’t see her profile listed.
R Caldwell.
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Dr. Mayo took the time to thoroughly explain my treatment options and the lifestyle impacts of each option. The staff explained the tests and the process.
Dr. Mayo took the time to thoroughly explain my treatment options and the lifestyle impacts of each option. The staff explained the tests and the process.
Traylor, David.
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Friendly personnel and professionalism
Friendly personnel and professionalism
Ash, James C.
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My recommendation is based on only my initial consultation, and the cataract surgery I need is still more than a month away. Each of the clinical personnel I interacted with were welcoming, professional, and genuinely interested in explaining the process.
My recommendation is based on only my initial consultation, and the cataract surgery I need is still more than a month away. Each of the clinical personnel I interacted with were welcoming, professional, and genuinely interested in explaining the process.
Low III, Andrew.
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The staff and doctor were friendly and informative.
The staff and doctor were friendly and informative.
Guidry, Shannon.
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Everyone was very courteous and professional. They explained every step fully.
Everyone was very courteous and professional. They explained every step fully.
Wilson, Myra.
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Staff very knowledgeable and friendly. Put me at my ease. It was great to be able to have my husband with me as two sets of ears are better when it comes to making decisions about one’s eyes.
Staff very knowledgeable and friendly. Put me at my ease. It was great to be able to have my husband with me as two sets of ears are better when it comes to making decisions about one’s eyes.
Mann, Jacqueline.
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I was having sight issues and the office fit me in right away to address my issues. It really helped calm my nerves.
I was having sight issues and the office fit me in right away to address my issues. It really helped calm my nerves.
Overstreet, Jenny.
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Dr. Jill Autrey is the best eye doctor ever. So caring and loving.
Dr. Jill Autrey is the best eye doctor ever. So caring and loving.
Vickery, Martha.
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Everyone was kind and polite. My exam was done promptly and the staff explained all the procedures and the reasons for them. All my options were explained to me prior to leaving.
Everyone was kind and polite. My exam was done promptly and the staff explained all the procedures and the reasons for them. All my options were explained to me prior to leaving.
Slaven, Albert.
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The doctor's I saw were very professional, only positive things to report. The only thing I would change regards the first person I saw; she was speaking fast, almost quoting a script, then $190 was briefly mentioned as she continued speaking. I asked her to explain the procedure, what the money paid for, and what the doctor's needed from the information. I now plan to just get the insurance paid lens after speaking to the doctor's, and getting a better understanding, so I think the information/test was only needed if I wanted to get other types of lens that are paid out of pocket. I may not have needed the test, but I am not sure of the benefit to the Doctor when developing the lens.
The doctor's I saw were very professional, only positive things to report. The only thing I would change regards the first person I saw; she was speaking fast, almost quoting a script, then $190 was briefly mentioned as she continued speaking. I asked her to explain the procedure, what the money paid for, and what the doctor's needed from the information. I now plan to just get the insurance paid lens after speaking to the doctor's, and getting a better understanding, so I think the information/test was only needed if I wanted to get other types of lens that are paid out of pocket. I may not have needed the test, but I am not sure of the benefit to the Doctor when developing the lens.
Mcnabb, Thomas.
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Great staff. Thorough explanation and ensuring my understanding of the tests and processes. The resident was wonderful and very nice. Dr. Allee was funny and really cool.
Great staff. Thorough explanation and ensuring my understanding of the tests and processes. The resident was wonderful and very nice. Dr. Allee was funny and really cool.
Colwell, Shenese.
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Staff was excellent, caring and very knowledgeable. First time at this facility and I will definitely return. I will let my friends, family and colleagues know about the excellent service I received from Eye Center of Texas. Thank you to an awesome staff!!!!
Staff was excellent, caring and very knowledgeable. First time at this facility and I will definitely return. I will let my friends, family and colleagues know about the excellent service I received from Eye Center of Texas. Thank you to an awesome staff!!!!
Tice, Susan.
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I recently had cataract surgery on both eyes without sedation. The procedure was 100% successful and no pain. The entire staff and nurses were absolutely knowledgeable and answered all of my questions. Dr. Mark Mayo preformed the surgeries and done in less than ten minutes each time. I drove the day after both surgeries and I am extremely happy and satisfied. I can see street signs again YAY!! Thank you so much
I recently had cataract surgery on both eyes without sedation. The procedure was 100% successful and no pain. The entire staff and nurses were absolutely knowledgeable and answered all of my questions. Dr. Mark Mayo preformed the surgeries and done in less than ten minutes each time. I drove the day after both surgeries and I am extremely happy and satisfied. I can see street signs again YAY!! Thank you so much
Laura Spencer.
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Satisfy from reception to the Doctors . Professionalism was well demonstrated by all personnel . Pls keep it up .
Satisfy from reception to the Doctors . Professionalism was well demonstrated by all personnel . Pls keep it up .
Ajala, Shamsideen.
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The Dr was very nice. Did not like I had to wait for so long, even though I arrived 20 minutes earlier.
The Dr was very nice. Did not like I had to wait for so long, even though I arrived 20 minutes earlier.
Keen, Maria Sileny.
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thank you dr.suarez for seeing me all those years. enjoy your retirement. sincerely, gary woo
thank you dr.suarez for seeing me all those years. enjoy your retirement. sincerely, gary woo
woo,gary.
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thank you dr. wade for performing my cataract surgery on both my left and right eyes in 2011 and 2015. i am seeing 100 percent better. keep up the great work.
thank you dr. wade for performing my cataract surgery on both my left and right eyes in 2011 and 2015. i am seeing 100 percent better. keep up the great work.
woo,gary.
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thank you to the eye center of texas(pasadena,tx office) to resident dr. Baca, for seeing me on friday , march 25. for giving me eye drops to clear up the redness in my right eye. you are a great person .
thank you to the eye center of texas(pasadena,tx office) to resident dr. Baca, for seeing me on friday , march 25. for giving me eye drops to clear up the redness in my right eye. you are a great person .
woo,gary.
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Everyone was very helpful and attentive. Very professional.
Everyone was very helpful and attentive. Very professional.
Pierce, Robert D.
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Extremely satisfied and looking forward to the procedure. Will recommend you to all my old friends.
Extremely satisfied and looking forward to the procedure. Will recommend you to all my old friends.
Degaugh, Donald.
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Each and everyone I encountered at the Eye Center was extremely nice, friendly, helpful, and knowledgeable. They made me feel as if was a VIP. Positive vibes throughout the entire office.
Each and everyone I encountered at the Eye Center was extremely nice, friendly, helpful, and knowledgeable. They made me feel as if was a VIP. Positive vibes throughout the entire office.
Porter, Danette.
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WE really like Dr. Jill Autry...she is always very professional and caring about both of us. We will continue to see her as long as we can make the trip to Houston and or Pasadena. She recently prescribed a spray for my dry eye syndrome that seems to be working very well so far...nothing else has worked before. Thank you Dr. Jill !!!
WE really like Dr. Jill Autry...she is always very professional and caring about both of us. We will continue to see her as long as we can make the trip to Houston and or Pasadena. She recently prescribed a spray for my dry eye syndrome that seems to be working very well so far...nothing else has worked before. Thank you Dr. Jill !!!
Patterson, Connie K.
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Great , very professional staff.
Great , very professional staff.
Woodall, Stephen.
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The service from Dr Amanda Bachman was excellent. Professional and efficient. The main problem was my appointment was at 9.00am. I did not see Dr. Bachman until 11.00am.
The service from Dr Amanda Bachman was excellent. Professional and efficient. The main problem was my appointment was at 9.00am. I did not see Dr. Bachman until 11.00am.
Thompson, Vernon R.
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The doctor has been keeping an eye on my cataract and has seen the need to refer me to a specialist regarding surgery to restore my eyesight.
The doctor has been keeping an eye on my cataract and has seen the need to refer me to a specialist regarding surgery to restore my eyesight.
Jaramillo, Nancy.
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all of the staff was very professional and friendly.thanks to randy reichle for introducing me to eye center of texas
all of the staff was very professional and friendly.thanks to randy reichle for introducing me to eye center of texas
Vollentine, Forrest.
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Great nurses / tech staff. Friendly and knowledgeable
Great nurses / tech staff. Friendly and knowledgeable
Rhymes, Michael.
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In office procedure today. No pain. Dr Mayo and staff are the best ... professional, caring and knowledgeable. I won't go anywhere else.
In office procedure today. No pain. Dr Mayo and staff are the best ... professional, caring and knowledgeable. I won't go anywhere else.
Williams, Shelley.
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This was my first visit to the Eye Center at Conroe. It was very welcoming and friendly. I felt well taken care of, everyone seemed interested in giving me the best care. Highly recommend.
This was my first visit to the Eye Center at Conroe. It was very welcoming and friendly. I felt well taken care of, everyone seemed interested in giving me the best care. Highly recommend.
Pitt, Diana.
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Waiting was a long time. Seemed like one person did one thing then you had to wait for the next n the next
Waiting was a long time. Seemed like one person did one thing then you had to wait for the next n the next
Wolfe, Cheryl.
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The Dr n her staff was very caring. Answered my questions n explained well. Thank you
The Dr n her staff was very caring. Answered my questions n explained well. Thank you
Tipton, Jackie.
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Site wouldn't record my 5 star review....
Site wouldn't record my 5 star review....
Lueck, Dorothy.
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Everything went smoothly, was satisfied with all the explaining
Everything went smoothly, was satisfied with all the explaining
Vazquez, Monica.
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I couldn’t of had a better experience.
I couldn’t of had a better experience.
Carmer, Joseph.
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Doctor Wade did my cataract surgery 20 years ago. I return quarterly for checkups. Best eye surgeon in the city
Doctor Wade did my cataract surgery 20 years ago. I return quarterly for checkups. Best eye surgeon in the city
Leiserowitz, Mark L.
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This was my third, maybe fourth procedure, I’ve had at the Eye Center. All have been positive experiences. Dr wade and his staff have always been top notch to me. I hope I do not need any additional work but if I do it will be at this facility.
This was my third, maybe fourth procedure, I’ve had at the Eye Center. All have been positive experiences. Dr wade and his staff have always been top notch to me. I hope I do not need any additional work but if I do it will be at this facility.
Corrales, Thomas A.
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Dr. Allee examined my special needs sister and found eye issues noon of her previous Dr.s had not explored... the office is great!!
Dr. Allee examined my special needs sister and found eye issues noon of her previous Dr.s had not explored... the office is great!!
Angelo, Tina.
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Waited for 3 weeks to find my portion for eye surgery , found out 5 day before date of surgery it was going to cost $250.00 per eye (no thank you!!!)
Waited for 3 weeks to find my portion for eye surgery , found out 5 day before date of surgery it was going to cost $250.00 per eye (no thank you!!!)
Rick Fagan.
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The technicians were very helpful, informative, patient and attentive. Doctors were very quick and clear with diagnosis and explained my options
The technicians were very helpful, informative, patient and attentive. Doctors were very quick and clear with diagnosis and explained my options
Chapa Flores, Sylvia.
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Great doctor and staff. He was thorough. Love Eye Center of Texas!
Great doctor and staff. He was thorough. Love Eye Center of Texas!
Moore, Linda.
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Dr Allee was SUPER . He explained everything that was happening and explained the procedure as well...and a down to earth doctor as well. I was pleased with out visit.
Dr Allee was SUPER . He explained everything that was happening and explained the procedure as well...and a down to earth doctor as well. I was pleased with out visit.
Couvillon, Rory.
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Answered all of our questions, volunteered information, provided advise that could help us to help ourselves, seemed genuinely interested in treating our eye sight issues such as maintaining good, clear vision and what to look out for in future .
Answered all of our questions, volunteered information, provided advise that could help us to help ourselves, seemed genuinely interested in treating our eye sight issues such as maintaining good, clear vision and what to look out for in future .
Lafleur, Shari A.
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I really enjoyed my consultation with Dr Alee.
I really enjoyed my consultation with Dr Alee.
Sandlin, Teresa.
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Professional & clear explanation of procedures & expectations & likely results.
Professional & clear explanation of procedures & expectations & likely results.
Glasgow, Robert.
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I received such excellent care throughout my visit and the exam was thorough with the latest sophisticated eye equipment.
I received such excellent care throughout my visit and the exam was thorough with the latest sophisticated eye equipment.
Perez, Servando.
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I was very concerned over my eye situation they made me feel at ease with the situation..
I was very concerned over my eye situation they made me feel at ease with the situation..
Miller, April.
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took time and explained was'ntin a rush
took time and explained was'ntin a rush
Hajek, Dennis G.
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Dr Jill was very thorough. She explained the results of my exam, the procedure and the outcome I could expect. She was very professional and answered all my questions.
Dr Jill was very thorough. She explained the results of my exam, the procedure and the outcome I could expect. She was very professional and answered all my questions.
Geuss, John.
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Very clean and courteous staff while being professional.
Very clean and courteous staff while being professional.
Wolff, David.
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The entire staff was very friendly and helpful.
The entire staff was very friendly and helpful.
Hinton, Aida.
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Very pleased with the doctor, good Service
Very pleased with the doctor, good Service
Duckworth, Neal.
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She is very thural .Like her a lot
She is very thural .Like her a lot
Paskey, Janice.
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They are very good. Process a little long but they are very up to date and accurate.
They are very good. Process a little long but they are very up to date and accurate.
Clawson, Sandra.
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Eye Center made this experience easy and comfortable. Dr. Mayo came in and went over everything making me feel secure about making the right choice.
Eye Center made this experience easy and comfortable. Dr. Mayo came in and went over everything making me feel secure about making the right choice.
Cearly, Tracey.
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Very Professional and seemed to know exactly what I needed to do.
Very Professional and seemed to know exactly what I needed to do.
Lanier, Paulette.
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Everyone was very nice. They all explained what was going on.
Everyone was very nice. They all explained what was going on.
Cutting, Janet.
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I liked hm. He was positive, but the second time I came in it was some one else.
I liked hm. He was positive, but the second time I came in it was some one else.
Poston, Steven W.
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the procedure was painless and was done very efficiently.
the procedure was painless and was done very efficiently.
Barratt, George.
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Very well organized. It took me a few visits to get used to the sheer size of this practice and the number of patients that pass through every day. My first visit in 2016 was overwhelming. This time I could appreciate the planning and communication that it must take to move each patient through the various tests so seamlessly. This time I appreciated that each clinician took the time to be pleasant. It made the experience less nerve wracking than it could have been.
Very well organized. It took me a few visits to get used to the sheer size of this practice and the number of patients that pass through every day. My first visit in 2016 was overwhelming. This time I could appreciate the planning and communication that it must take to move each patient through the various tests so seamlessly. This time I appreciated that each clinician took the time to be pleasant. It made the experience less nerve wracking than it could have been.
Kernahan-Bertrand, Cindy.
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Friendliness,, everyone know the answers to questions and explained every step
Friendliness,, everyone know the answers to questions and explained every step
Reagan, Mickey.
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The surgery went great i would recommend it to everyone
The surgery went great i would recommend it to everyone
John Miller .
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Each person I dealt with was friendly, courteous and professional. Wait time was minimal and each step was explained to my complete satisfaction.
Each person I dealt with was friendly, courteous and professional. Wait time was minimal and each step was explained to my complete satisfaction.
Johnson, Charles.
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Treatment was good but wait-time was a little long.
Treatment was good but wait-time was a little long.
Epp, Glenda.
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Was attended to promptly and satisfactorily.
Was attended to promptly and satisfactorily.
Ayissi, Beatrice.
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Everyone at Eye Center of Texas has been professional, caring and thorough.
Everyone at Eye Center of Texas has been professional, caring and thorough.
Andrus, Susan.
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Medical & support staff were providing excellent services.
Medical & support staff were providing excellent services.
Anduyan, Sisinio S.
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Reception was flawless. Wait Time to start my tests was short. All personnel were experts , amiable, confident , explained every single procedure and final debrief by the doctor was great. I left feeling confident that I was in very good hands! Near perfect!
Reception was flawless. Wait Time to start my tests was short. All personnel were experts , amiable, confident , explained every single procedure and final debrief by the doctor was great. I left feeling confident that I was in very good hands! Near perfect!
Udensi, Chukwuma.
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Staff and doctor was great. Dr. Wade explained the options and let me choose was best for me. I would recommend him to family and friends.
Staff and doctor was great. Dr. Wade explained the options and let me choose was best for me. I would recommend him to family and friends.
Dunham, Terri.
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I came to Eye Center of Texas because I want lasik surgery. I got the evaluation which was great having learned so much about eyes. I met with Dr. Wade who gave me options, talked to me and made me feel comfortable about the surgery. There was another doctor, during the evaluation, who told me that I had retina stretching and Dr. Wade and her both agreed that they had to be lasered before lasik, and it could be covered under insurance. Ok, I thought let's get it scheduled. I showed up on the day of lasering my retina and I got tested, this time, I wore warm clothes and I met the doctor who showed me on the image of my retina that he would fill in the cavities with scar tissue. All seemed reasonable. Then I was dilated so my vision was blurry, but I was asked to pay for a procedure that I understood, but cost almost $200 more than I was initially billed for. Meanwhile, I can't see well enough to read anything so I just signed that and my consent for surgery. Later, I was upset that I had signed, paid more money and did not understand the charges. Then it was time to get lasered. I'm in a dark room, there are machines all over and I told the doctor, I'm nervous, I told the others that I was nervous. I asked the doctor if this is painful, he said everyone has a different pain threshold. I asked how long it would take and he said 10-15 minutes. Then he tried to put this thing in my eye without warning or explaining what was happening so I asked. At this point I lost it. I was full on tearing up and crying. I couldn't breathe well because I had a mask on and it's getting all wet from tears. I keep talking to the doctor and asking him more questions, I asked for a timeline, I asked for breaks and he was not explaining anything. I was finally head in the machine and I flinched when he started because I DID NOT KNOW WHAT WAS HAPPENING. NO ONE EXPLAINED ANYTHING! Then he pushed my head in the machine and told me not to move. That was the first time he asked me to do anything. I was put into a worse state, but at least I was finally getting some direction. I kept talking and he said when I moved my mouth I was moving too much. There's a green laser shooting my eye which DID hurt and now I'm deep into this awful situation and the doctor says that he doesn't like to see patients so distressed and we can put me under anesthesia to do both eyes. I said oh no, we've come this far, finish it. I was not going to go through this again! I tried to breathe, and I did my best to ask for what I needed, but it was hard and I felt like my requests were not heard. I scheduled the other doctor for the other eye. All I wanted was a little compassion for what I was going through. No, overall it's not that painful, but I did not know what was going to happen. In conclusion, I feel all of this could have been avoided if: 1. I had gotten an itemized bill so I would know what I would be paying for when my eyes were NOT dilated. I was also unclear that each eye would cost that much, I thought the total for both eyes would be a certain amount. A clear explanation would have been helpful. 2. I had gotten play by play instructions about what was expected from me as a patient either written ahead of time or if one of the assistants had explained to me what was going to happen during the procedure. 3. I had been given an option and or recommendation to bring an advocate with me. 4. I had been given post op information about what to expect (like it's ok to see spots at first) and how to aid in the healing. If you go to this office be sure to ask for all the things I didn't and then your experience will be much better!
I came to Eye Center of Texas because I want lasik surgery. I got the evaluation which was great having learned so much about eyes. I met with Dr. Wade who gave me options, talked to me and made me feel comfortable about the surgery. There was another doctor, during the evaluation, who told me that I had retina stretching and Dr. Wade and her both agreed that they had to be lasered before lasik, and it could be covered under insurance. Ok, I thought let's get it scheduled. I showed up on the day of lasering my retina and I got tested, this time, I wore warm clothes and I met the doctor who showed me on the image of my retina that he would fill in the cavities with scar tissue. All seemed reasonable. Then I was dilated so my vision was blurry, but I was asked to pay for a procedure that I understood, but cost almost $200 more than I was initially billed for. Meanwhile, I can't see well enough to read anything so I just signed that and my consent for surgery. Later, I was upset that I had signed, paid more money and did not understand the charges. Then it was time to get lasered. I'm in a dark room, there are machines all over and I told the doctor, I'm nervous, I told the others that I was nervous. I asked the doctor if this is painful, he said everyone has a different pain threshold. I asked how long it would take and he said 10-15 minutes. Then he tried to put this thing in my eye without warning or explaining what was happening so I asked. At this point I lost it. I was full on tearing up and crying. I couldn't breathe well because I had a mask on and it's getting all wet from tears. I keep talking to the doctor and asking him more questions, I asked for a timeline, I asked for breaks and he was not explaining anything. I was finally head in the machine and I flinched when he started because I DID NOT KNOW WHAT WAS HAPPENING. NO ONE EXPLAINED ANYTHING! Then he pushed my head in the machine and told me not to move. That was the first time he asked me to do anything. I was put into a worse state, but at least I was finally getting some direction. I kept talking and he said when I moved my mouth I was moving too much. There's a green laser shooting my eye which DID hurt and now I'm deep into this awful situation and the doctor says that he doesn't like to see patients so distressed and we can put me under anesthesia to do both eyes. I said oh no, we've come this far, finish it. I was not going to go through this again! I tried to breathe, and I did my best to ask for what I needed, but it was hard and I felt like my requests were not heard. I scheduled the other doctor for the other eye. All I wanted was a little compassion for what I was going through. No, overall it's not that painful, but I did not know what was going to happen. In conclusion, I feel all of this could have been avoided if: 1. I had gotten an itemized bill so I would know what I would be paying for when my eyes were NOT dilated. I was also unclear that each eye would cost that much, I thought the total for both eyes would be a certain amount. A clear explanation would have been helpful. 2. I had gotten play by play instructions about what was expected from me as a patient either written ahead of time or if one of the assistants had explained to me what was going to happen during the procedure. 3. I had been given an option and or recommendation to bring an advocate with me. 4. I had been given post op information about what to expect (like it's ok to see spots at first) and how to aid in the healing. If you go to this office be sure to ask for all the things I didn't and then your experience will be much better!
Cyndi Melton.
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Wonderful surgery with a clear understanding up front that this follow-up might be required.
Wonderful surgery with a clear understanding up front that this follow-up might be required.
Cosper, Janna P.
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Friendly techs and quality of service from Dr. Autry is superb….very knowledgeable.
Friendly techs and quality of service from Dr. Autry is superb….very knowledgeable.
Randle, Avon.
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My visit was very good. They all were very caring.
My visit was very good. They all were very caring.
Ferguson, Carolyn.
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Dr. Edward C Wade at Eye Center of Texas performed cataract surgery on my eye 3 days ago. I was terrified because i could not find comforting reviews on line anywhere for post RK patients. I can see so good now! No pain what so ever after surgery. Thank you so much Dr. Wayde!
Dr. Edward C Wade at Eye Center of Texas performed cataract surgery on my eye 3 days ago. I was terrified because i could not find comforting reviews on line anywhere for post RK patients. I can see so good now! No pain what so ever after surgery. Thank you so much Dr. Wayde!
Janet Banks.
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The staff is friendly and at this time with Covid they are extremely careful with keeping the equipment sterile between clients. Dr. Autrey was very knowledgeable and thorough explaining the results of my tests and she listened carefully and answered my questions.
The staff is friendly and at this time with Covid they are extremely careful with keeping the equipment sterile between clients. Dr. Autrey was very knowledgeable and thorough explaining the results of my tests and she listened carefully and answered my questions.
Mays, Jean.
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My wife boasted about the quality of service at the center. When Dr. Faz recommended Dr. Autry, my wife said "yes". So I knew I was in good hands. I am very pleased.
My wife boasted about the quality of service at the center. When Dr. Faz recommended Dr. Autry, my wife said "yes". So I knew I was in good hands. I am very pleased.
Brusch, Clayton.
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Exceptional service! However, wait time was a tad horrendous when we went. Ruth at the front is great! Michael is a true gem and was oh so sweetly patient with my elderly mother. I couldn’t get over how well his manners were and how efficient he was (5 stars for him!)!! Dr. Rosnor is amazing and answered all questions thoroughly!
Exceptional service! However, wait time was a tad horrendous when we went. Ruth at the front is great! Michael is a true gem and was oh so sweetly patient with my elderly mother. I couldn’t get over how well his manners were and how efficient he was (5 stars for him!)!! Dr. Rosnor is amazing and answered all questions thoroughly!
Suzanne K. .
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I have been on Glaucoma watch for a while. My initial sets of visits with the eye center of Texas ended 2011 when I was declared Glaucoma free. Thereafter when I was referred to an ophthalmologist again this year, I would only see them. What I appreciate the most is the fact that the doctors and interns are very diligent. They looked closely, they checked and rechecked and I am extremely happy with the outcome. I don't have Glaucoma, just very chronic dry eyes. They have been very consistent with me. I am very comfortable with their recommendations. This year, eye center of Texas is not in the network of my insurance, I had to pay out of pocket to see them just because I could not trust any other place. I called, got an appointment within 2 days , The icing on the cake is how they were able to help get my prescription covered and delivered to me within 2 working day. Great interpersonal skills, great professionalism, easy parking, nice comfortable environment. The tests took a LONG time, but it was well worth it :) . I would recommend them any time.
I have been on Glaucoma watch for a while. My initial sets of visits with the eye center of Texas ended 2011 when I was declared Glaucoma free. Thereafter when I was referred to an ophthalmologist again this year, I would only see them. What I appreciate the most is the fact that the doctors and interns are very diligent. They looked closely, they checked and rechecked and I am extremely happy with the outcome. I don't have Glaucoma, just very chronic dry eyes. They have been very consistent with me. I am very comfortable with their recommendations. This year, eye center of Texas is not in the network of my insurance, I had to pay out of pocket to see them just because I could not trust any other place. I called, got an appointment within 2 days , The icing on the cake is how they were able to help get my prescription covered and delivered to me within 2 working day. Great interpersonal skills, great professionalism, easy parking, nice comfortable environment. The tests took a LONG time, but it was well worth it :) . I would recommend them any time.
Akingbade, Atinuke.
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So far, the process was smooth and all people knowledgeable within their assigned areas
So far, the process was smooth and all people knowledgeable within their assigned areas
Friday, Duane.
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Great overall experience. Dr. Wade and all other docs were professional and amazing at what they do.
Great overall experience. Dr. Wade and all other docs were professional and amazing at what they do.
Chih, Jerry.
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I went to the Eye center of Texas for a consultation on cataracts and whether I needed surgery or not. They were very helpful and explained their procedures.
I went to the Eye center of Texas for a consultation on cataracts and whether I needed surgery or not. They were very helpful and explained their procedures.
Cooper, Danise.
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my wife is waiting for her eye surgery and can't wait to be able to see again! Aug 4 can't get here soon enough!!
my wife is waiting for her eye surgery and can't wait to be able to see again! Aug 4 can't get here soon enough!!
Blakeman, Betty.
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Had a very thorough exam and consultation to discuss surgery for my eyelids.
Had a very thorough exam and consultation to discuss surgery for my eyelids.
Stafford, Paula.
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oh yes extremely pleased, with his knowledge and thoroughness. Answered my questions. i Really felt I am in good hands! He eased my anxiety with my vision in my right eye. We left feeling confident and relieved My husband had same experience . Both of us had appointments this morning.
oh yes extremely pleased, with his knowledge and thoroughness. Answered my questions. i Really felt I am in good hands! He eased my anxiety with my vision in my right eye. We left feeling confident and relieved My husband had same experience . Both of us had appointments this morning.
Hamilton, Patricia.
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We were very pleased with the service we received from Amanda. She was very attentive, informative, and kind while explaining the cataract procedure to us. We never felt rushed at all.
We were very pleased with the service we received from Amanda. She was very attentive, informative, and kind while explaining the cataract procedure to us. We never felt rushed at all.
Scheffer, David.
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A mi mamá no la atendió el doctor hoy 17/06/ 2021 porque no verificaron el seguro medico antes de ir a la cita. Tres días antes de la cita llame para saber si aceptaban el seguro medico y dijeron era aceptado. Un día antes de la cita volví a llamar y sra Etna o Eda después que le di el nombre del seguro medico me dijo que era aceptado, que todo iba bien y me aseguro todo estaba cubierto. Después que conduci una hora para llegar a cita y esperar 2 horas me dicen que seguro medico no es aceptado y el Dr Wilde no hará visita medica. Mi mamá tiene 90 años y tiene glaucoma, con mucho esfuerzo mi mamá se ha preparado para ir a visita médica. Espero que la administración corrija estos errores de su personal y verifique 1 semana antes el seguro medico de sus pacientes y no suceda otra vez. Mi mamá ha perdido tres semanas esperando cita con dr Wide y casi 3 horas en clínica, si le decían semanas antes que no aceptaban su seguro medico hubiera ido a otro medico para una visita de sus ojos. Que no se repita, es una falta de respeto.
A mi mamá no la atendió el doctor hoy 17/06/ 2021 porque no verificaron el seguro medico antes de ir a la cita. Tres días antes de la cita llame para saber si aceptaban el seguro medico y dijeron era aceptado. Un día antes de la cita volví a llamar y sra Etna o Eda después que le di el nombre del seguro medico me dijo que era aceptado, que todo iba bien y me aseguro todo estaba cubierto. Después que conduci una hora para llegar a cita y esperar 2 horas me dicen que seguro medico no es aceptado y el Dr Wilde no hará visita medica. Mi mamá tiene 90 años y tiene glaucoma, con mucho esfuerzo mi mamá se ha preparado para ir a visita médica. Espero que la administración corrija estos errores de su personal y verifique 1 semana antes el seguro medico de sus pacientes y no suceda otra vez. Mi mamá ha perdido tres semanas esperando cita con dr Wide y casi 3 horas en clínica, si le decían semanas antes que no aceptaban su seguro medico hubiera ido a otro medico para una visita de sus ojos. Que no se repita, es una falta de respeto.
Rocio.
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I had an apoinment today 17/06/21. after 45 minutes someone told me that the clunic doesn't accept my insurance. Three dsy ago I called the doctor office someone told me that they accepted the insurance. Yesterday I called the eyes office , specific insursnce office, miss Etna o Eda told me after have the name of insurance, my insurance comer all, the clinic accept, no problem, but today i have a problem because the clinic no accepted my insuranceand and i couldn't atiende doctor. Why yesterday miss Etna o Eda told me my insurance no acepte the clinic. I am 90 years old and I have glaucoma. Total i wait two houars in clinic and more 1 houar for arrived a clinic. I hope the administración verify the insurance before the apoinment and it happens the day of apoinment. I lost time three week for this apoinment more three hours wait in clinic. When I would like un apoinment soon.
I had an apoinment today 17/06/21. after 45 minutes someone told me that the clunic doesn't accept my insurance. Three dsy ago I called the doctor office someone told me that they accepted the insurance. Yesterday I called the eyes office , specific insursnce office, miss Etna o Eda told me after have the name of insurance, my insurance comer all, the clinic accept, no problem, but today i have a problem because the clinic no accepted my insuranceand and i couldn't atiende doctor. Why yesterday miss Etna o Eda told me my insurance no acepte the clinic. I am 90 years old and I have glaucoma. Total i wait two houars in clinic and more 1 houar for arrived a clinic. I hope the administración verify the insurance before the apoinment and it happens the day of apoinment. I lost time three week for this apoinment more three hours wait in clinic. When I would like un apoinment soon.
Guillermina Odiaga.
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Very professional and informative
Very professional and informative
Slough, Leland.
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So far I feel very comfortable with her level of expertise and practice. Much more so than eye doctors in the past. She conveys technical medical information in layman’s terms for the non professional.
So far I feel very comfortable with her level of expertise and practice. Much more so than eye doctors in the past. She conveys technical medical information in layman’s terms for the non professional.
Harris, Zachary.
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very friendly and considerate , stays in touch to upcoming procedures.
very friendly and considerate , stays in touch to upcoming procedures.
Ruiz, Muriel.
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The staff is very professional, courteous and attentive. Dr. Mayo is bar none the best physician! Fast, easy, on point!
The staff is very professional, courteous and attentive. Dr. Mayo is bar none the best physician! Fast, easy, on point!
Santillan, Lilly.
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My husband & I both had appointments with Dr. Autry. We were greeted on time by a very professional staff. We will definitely return to her office, and tell our friends in need of this type of care about her.
My husband & I both had appointments with Dr. Autry. We were greeted on time by a very professional staff. We will definitely return to her office, and tell our friends in need of this type of care about her.
Lahey, Katherine.
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Everyone was friendly and helpful. The wait time between screening and seeing the doctor was short. These people know what they're doing.
Everyone was friendly and helpful. The wait time between screening and seeing the doctor was short. These people know what they're doing.
Rekow, Francisca.
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Professional staff and great consultation with Dr. Mayo.
Professional staff and great consultation with Dr. Mayo.
Hutchinson, Susan.
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Very friendly. He explained everything so well about how the cataract procedure will be done.. He gave me a chance to ask questions and I could tell he was very knowledgeable about what was going to be done.
Very friendly. He explained everything so well about how the cataract procedure will be done.. He gave me a chance to ask questions and I could tell he was very knowledgeable about what was going to be done.
Holland, Vivian.
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I waited 2.5 hours for a 1 minute procedure yesterday. Not sure whether the doctor was overbooked or the office is inefficient.
I waited 2.5 hours for a 1 minute procedure yesterday. Not sure whether the doctor was overbooked or the office is inefficient.
Vecellio, Patricia.
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Thank you Dr. Wade . Once again you enabled me to see clearly. The film over my right eye is no more. I can see clearly now.
Thank you Dr. Wade . Once again you enabled me to see clearly. The film over my right eye is no more. I can see clearly now.
Santamaria, Nancy.
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Friendly, thorough, very knowledgeable and good communication
Friendly, thorough, very knowledgeable and good communication
Zimmerman, Thomas.
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I’m so happy I decided to have the clear lensectomy procedure with the premium lens implant. My results have been outstanding! Dr. Edward Wade and his staff we’re professional and informative.
I’m so happy I decided to have the clear lensectomy procedure with the premium lens implant. My results have been outstanding! Dr. Edward Wade and his staff we’re professional and informative.
Pantera, Pamela.
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everyone was so nice and professional.
everyone was so nice and professional.
Grigsby, Lana.
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Highly recommended to me. My first experience has been very positive
Highly recommended to me. My first experience has been very positive
Schrodi, Peggy.
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Dr Mayo and his entire staff are excellent!! I would recommend them to anyone! Thanks Larry Smith
Dr Mayo and his entire staff are excellent!! I would recommend them to anyone! Thanks Larry Smith
Smith, Charles.
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Very Professional staff and environment. Very high tech equipment. Waiting time was minimal. Dr. Alee was well informed on my case when he entered the room. He reviewed and explained my options thoroughly. He did not seem to be in a hurry. I was treated very well by him and by the entire staff. I would highly recommend Eye Center of Texas without hesitation to anyone looking for a very competent and obviously well qualified and efficient eye clinic.
Very Professional staff and environment. Very high tech equipment. Waiting time was minimal. Dr. Alee was well informed on my case when he entered the room. He reviewed and explained my options thoroughly. He did not seem to be in a hurry. I was treated very well by him and by the entire staff. I would highly recommend Eye Center of Texas without hesitation to anyone looking for a very competent and obviously well qualified and efficient eye clinic.
Scharn, Ronald.
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The office staff are real professional and timely. With all testings, they are well coordinated and do not waste time. Dr. Wade was a professional as well. Explain things clearly and very friendly too. Well done EyeCenter of Texas
The office staff are real professional and timely. With all testings, they are well coordinated and do not waste time. Dr. Wade was a professional as well. Explain things clearly and very friendly too. Well done EyeCenter of Texas
Nguyen, Arthur.
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Got all the information I needed for the first time!
Got all the information I needed for the first time!
Yarborough, Jimmy.
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The doctors at texas eye center are very smart and very caring.
The doctors at texas eye center are very smart and very caring.
Robins, Linda.
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COURTEOUS AND PROFESSIONAL SERFICE
COURTEOUS AND PROFESSIONAL SERFICE
Martin, Robert.
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Doctors were patient and detailed during discussions of the visit. The appointment was long for the first visit, but I was forewarned. There was not a lot of wait time, just a lot of scans, test and consultations. I received far more exams and scans that in my past eye care. I was considering Refractive Lens Replacement and they made it easy to decide to proceed.
Doctors were patient and detailed during discussions of the visit. The appointment was long for the first visit, but I was forewarned. There was not a lot of wait time, just a lot of scans, test and consultations. I received far more exams and scans that in my past eye care. I was considering Refractive Lens Replacement and they made it easy to decide to proceed.
Cunningham, Larry.
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Dr. Allee was very informative. Answered all my questions.
Dr. Allee was very informative. Answered all my questions.
Karsjen, Jacqueline.
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Everyone was kind and thoughtful. I felt safe. Procedure went well!
Everyone was kind and thoughtful. I felt safe. Procedure went well!
Prestage, Lavera.
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Everyone at EC of T is respectful, kind and knowledgeable about my eye condition. Also all equipment and chairs are wiped down and cleaned prior to getting procedures done. I would highly recommend this practice to anyone.
Everyone at EC of T is respectful, kind and knowledgeable about my eye condition. Also all equipment and chairs are wiped down and cleaned prior to getting procedures done. I would highly recommend this practice to anyone.
Griffith, George.
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Everyone was great. The process and procedure was efficiently organized with several staff members responsible for individual tasks along the way. Two standouts for me were "Dee" and Dr. Ngo. Dr. Wade performed my Lasik surgery in 2001 and my cataract surgery in 2016. I am glad to be a "repeat customer". Ron Megow
Everyone was great. The process and procedure was efficiently organized with several staff members responsible for individual tasks along the way. Two standouts for me were "Dee" and Dr. Ngo. Dr. Wade performed my Lasik surgery in 2001 and my cataract surgery in 2016. I am glad to be a "repeat customer". Ron Megow
Megow, Frederick.
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Very good care, and gave good explanations of my treatment plan.
Very good care, and gave good explanations of my treatment plan.
Guidry, Pamela.
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Dr. Bachman did a wonderful job explaining my condition and answering every question I had for her. Very much appreciated!!
Dr. Bachman did a wonderful job explaining my condition and answering every question I had for her. Very much appreciated!!
Schwab, Jodie.
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The staff and the doctors were very professional and caring
The staff and the doctors were very professional and caring
Drones, Bonita.
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I was ver impressed with Dr. Autry. She was very thorough and explained everything to me very well so that I could clearly understand her. She was also extremely friendly which I appreciated so much! The office staff was also very friendly and helpful. Everyone there made me feel very comfortable the entire time of my visit.
I was ver impressed with Dr. Autry. She was very thorough and explained everything to me very well so that I could clearly understand her. She was also extremely friendly which I appreciated so much! The office staff was also very friendly and helpful. Everyone there made me feel very comfortable the entire time of my visit.
Haugland, Glenda.
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The techs were very friendly, and Dr. Allee was very personable and informative about the cataract surgery. He even followed through with sending me info about the upcoming YAG procedure I will have tomorrow.
The techs were very friendly, and Dr. Allee was very personable and informative about the cataract surgery. He even followed through with sending me info about the upcoming YAG procedure I will have tomorrow.
Ello, Catherine.
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All staff was efficient and professional. All my questions were answered.
All staff was efficient and professional. All my questions were answered.
Wells, Kathy.
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Very thorough and professional. All the doctors and staff were efficient and nice.
Very thorough and professional. All the doctors and staff were efficient and nice.
Locke, Dianne.
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Everyone I met from the front door taking temps to Dr Mayo was excellent. I could not ask for a better team. Thank you For your exceedingly helpful and knowledgeable information. I am so happy my aunt referred me to you.
Everyone I met from the front door taking temps to Dr Mayo was excellent. I could not ask for a better team. Thank you For your exceedingly helpful and knowledgeable information. I am so happy my aunt referred me to you.
Ozan, Mary.
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I went for something some may feel a non issue. It was addressed and taken care of. So organized. The only wait was verifying a change with my insurance. I was brought in and assessed. Very interesting flow of individuals. If my husband or I ever have another eye related issue, you will be my first call. Very friendly and informative from the reception area to the Doc.
I went for something some may feel a non issue. It was addressed and taken care of. So organized. The only wait was verifying a change with my insurance. I was brought in and assessed. Very interesting flow of individuals. If my husband or I ever have another eye related issue, you will be my first call. Very friendly and informative from the reception area to the Doc.
Tholen-Sembera, Linda.
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You would have gotten a 5 star rating if I hadn’t spent 30 minutes in the lobby having to fill out papers & you’ll never guess what was in my mailbox when I went to Willis after work- The wonderful packet of information & forms to fill out before the appointment. I was impressed by everyone but especially by the Dr. & the young lady ( April ) ? that did the tests & filled me in on the options . She was very competent & put me at ease .
You would have gotten a 5 star rating if I hadn’t spent 30 minutes in the lobby having to fill out papers & you’ll never guess what was in my mailbox when I went to Willis after work- The wonderful packet of information & forms to fill out before the appointment. I was impressed by everyone but especially by the Dr. & the young lady ( April ) ? that did the tests & filled me in on the options . She was very competent & put me at ease .
Harrison, William.
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It’s too early for a testimonial
It’s too early for a testimonial
Thompson, Rhonda.
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My cataract surgery was done with the Eye Center of Texas; I am very pleased! Excellent experience all the way including my before surgery and after surgery check ups with Dr. Bachman.
My cataract surgery was done with the Eye Center of Texas; I am very pleased! Excellent experience all the way including my before surgery and after surgery check ups with Dr. Bachman.
Michele Brierty.
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I am extremely pleased with the outcome of my eye surgery at Eye Center of Texas - Dr Wade really nailed my IOL surgery - I have been at 20/20 vision without glasses for a few months now and the change in my lifestyle has been remarkably positive. I would recommend Eye Center of Texas for your procedure too, as I am quite satisfied.
I am extremely pleased with the outcome of my eye surgery at Eye Center of Texas - Dr Wade really nailed my IOL surgery - I have been at 20/20 vision without glasses for a few months now and the change in my lifestyle has been remarkably positive. I would recommend Eye Center of Texas for your procedure too, as I am quite satisfied.
Allen, Mark.
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Dr Autry was very thorough with her exam.
Dr Autry was very thorough with her exam.
Chapa, Clarissa.
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I am 85 years old and Dr. Wade did surgery on both of my eyes 13 and one half years ago. I am very blessed and still do not wear glasses. I have been back to the Eye Center of Texas for check ups a couple of times and I continue to brag about the way I am treated.! Great staff.
I am 85 years old and Dr. Wade did surgery on both of my eyes 13 and one half years ago. I am very blessed and still do not wear glasses. I have been back to the Eye Center of Texas for check ups a couple of times and I continue to brag about the way I am treated.! Great staff.
Thomas Rafferty.
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Excellent service, kind and knowledgeable
Excellent service, kind and knowledgeable
Hahn, David.
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professional! very friendly staff & knowledgeable. Made you feel like you were in great hands.....
professional! very friendly staff & knowledgeable. Made you feel like you were in great hands.....
Schwartz, Mickey.
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No testimonial this is my second time.
No testimonial this is my second time.
Martin, Verna.
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Very thorough exam which cost $190.00
Very thorough exam which cost $190.00
Bomer, Sherry.
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Dr. All we and the staff at the SugarLand location are awesome! Dr. All we took his time to explain what was going on with my eyes and what the plan of action would be. I am very happy to have been referred to the Eye Center of Texas/SugarLand.
Dr. All we and the staff at the SugarLand location are awesome! Dr. All we took his time to explain what was going on with my eyes and what the plan of action would be. I am very happy to have been referred to the Eye Center of Texas/SugarLand.
Harding, Yolanda.
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She was amazing. Took the time to answer all my questions In detail.
She was amazing. Took the time to answer all my questions In detail.
Lancon, Ronald.
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The three people I have had occasion to have help from, Stephanie, Dr Jill Autry and Caroline. the experience was wonderful . efficient and quick. It appears as though the office is busy but I noticed that patients were moving in and out quickly. This is my second occasion for cataracts and I have been completely satisfied.
The three people I have had occasion to have help from, Stephanie, Dr Jill Autry and Caroline. the experience was wonderful . efficient and quick. It appears as though the office is busy but I noticed that patients were moving in and out quickly. This is my second occasion for cataracts and I have been completely satisfied.
Colligan, Alexander.
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I wasn't that impressed with this clinic, in general. When I went to one room for an eye exam there was so much make-up on the plastic forehead rest, the nurse -tech had a very difficult time trying to wipe it off. She used several cleaning cloths "trying" to get it cleaned. I had an 8:30 am appointment, I am pretty sure I was the first patient of the day. That make-up had to had been there from the night before, it was gross, even more so with all the covid stuff.
I wasn't that impressed with this clinic, in general. When I went to one room for an eye exam there was so much make-up on the plastic forehead rest, the nurse -tech had a very difficult time trying to wipe it off. She used several cleaning cloths "trying" to get it cleaned. I had an 8:30 am appointment, I am pretty sure I was the first patient of the day. That make-up had to had been there from the night before, it was gross, even more so with all the covid stuff.
Hunter, Wendy.
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Very pleased with Dr.Mayo and the staff at Eye Center of Texas. I highly recommend them for any type of eye surgery.
Very pleased with Dr.Mayo and the staff at Eye Center of Texas. I highly recommend them for any type of eye surgery.
Barrientez, Veronica.
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Excellent care! Had all questions answered.
Excellent care! Had all questions answered.
Burkhardt, Terry.
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Debra at the Bellaire location was the worst...not only did she have a bad attitude she wanted to argue about me wearing contacts. I never received a call to say not to wear contacts so they definitely charged me 185.00 + full coverage insurance. One of the worst experiences in my life due to them not communicating. I wish they would take responsibility and not just take money
Debra at the Bellaire location was the worst...not only did she have a bad attitude she wanted to argue about me wearing contacts. I never received a call to say not to wear contacts so they definitely charged me 185.00 + full coverage insurance. One of the worst experiences in my life due to them not communicating. I wish they would take responsibility and not just take money
Thurston Robinson.
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The information that I received pre surgery was very informative.
The information that I received pre surgery was very informative.
Jackson, Brenda.
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Very thorough and explained available options in easy to understand language
Very thorough and explained available options in easy to understand language
Roberts, Kathy.
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I CANNOT GIVE A GOOD RESPONSE BECAUSE WE ARE LIMITED TO ACCESS TO THE OFFICE.
I CANNOT GIVE A GOOD RESPONSE BECAUSE WE ARE LIMITED TO ACCESS TO THE OFFICE.
Villafana De Barron, Delfina.
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Was really pleased with my Cataracts procedure.
Was really pleased with my Cataracts procedure.
Chairez, Minerva.
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The employees at Texas Eye Center are very friendly and are very good at their jobs. Sometimes the wait runs a little long., but to get a good eye exam, it’s worth the wait.
The employees at Texas Eye Center are very friendly and are very good at their jobs. Sometimes the wait runs a little long., but to get a good eye exam, it’s worth the wait.
O'donley, William.
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The customer service was excellent, on point with sanitation. Dr Mayo was very thorough and gentle with my eye. Thank you all so much! And I want to also thank Dr Baxter, Jessica for the referral 🦋
The customer service was excellent, on point with sanitation. Dr Mayo was very thorough and gentle with my eye. Thank you all so much! And I want to also thank Dr Baxter, Jessica for the referral 🦋
Perry, Stephanie.
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Great service and nice people and atmosphere
Great service and nice people and atmosphere
Curtis, James.
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I appreciate the doctor and the nurses and the professional and caring the way you feel when you are in the office
I appreciate the doctor and the nurses and the professional and caring the way you feel when you are in the office
Graham, Terri.
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Staff very friendly, professional.
Staff very friendly, professional.
Williams, Linda.
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Quick appointment. Good sanitizing procedures. Great service.
Quick appointment. Good sanitizing procedures. Great service.
Ali, Alexis.
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I did not appreciate how I was treated by the Asian technician that first ran some tests on me.
I did not appreciate how I was treated by the Asian technician that first ran some tests on me.
Villarreal, Eugenio.
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Professional, efficient and personable
Professional, efficient and personable
Dickinson, Leonard.
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First time there possible glaucoma age 46 . Theral eyes exam . Just precaution. Great service. I had about 5 (over exzarat) people look into my eyes. Dr was awesome I laughed the whole time.
First time there possible glaucoma age 46 . Theral eyes exam . Just precaution. Great service. I had about 5 (over exzarat) people look into my eyes. Dr was awesome I laughed the whole time.
Block, Cassandra.
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During the Covid-19 pandemic, Clear Lake Office follows CDC guidelines very well. The tests for glaucoma were professional and thorough. I received an accurate account of my condition from Amanda L. Bachman, OD
During the Covid-19 pandemic, Clear Lake Office follows CDC guidelines very well. The tests for glaucoma were professional and thorough. I received an accurate account of my condition from Amanda L. Bachman, OD
Pelletier, Bradley.
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I think I need to wait unti lthe suregery is completed before I make a judgment- THe pre meeting was fine but we have a way to gol
I think I need to wait unti lthe suregery is completed before I make a judgment- THe pre meeting was fine but we have a way to gol
Mccoy, David.
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My visit was very efficient, no waiting time and I was in and out for my procedure in one hour. All the ladies attending me and the doctor were quite pleasant and it was a great experience.
My visit was very efficient, no waiting time and I was in and out for my procedure in one hour. All the ladies attending me and the doctor were quite pleasant and it was a great experience.
Meinardus, Hans.
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This is the best medical organization I've ever frequented. All employees are most helpful, friendly, and professional. I always leave my visits with a very optimistic attitude. I would recommend their people and services to anyone needing eye related help.
This is the best medical organization I've ever frequented. All employees are most helpful, friendly, and professional. I always leave my visits with a very optimistic attitude. I would recommend their people and services to anyone needing eye related help.
Onda, Terry.
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I was called the day before my appt. and was told that the Doctor would be in surgery at my appt time. They moved my appt up 2 hours. I arrived at the new appt time and still waited 2 hours to see the Doctor. I just wish the schedule would be a little tighter.
I was called the day before my appt. and was told that the Doctor would be in surgery at my appt time. They moved my appt up 2 hours. I arrived at the new appt time and still waited 2 hours to see the Doctor. I just wish the schedule would be a little tighter.
Pleason, Marvin.
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Dr. Wade and his staff are professional, caring, friendly, and efficient. Everyone goes out of their way to explain each phase of the testing or procedure. I've had some complex sight problems and I couldn't ask for a better, more competent doctor. His knowledge and experience are exceptional. He is concerned, kind and always explains everything thoroughly. It is a pleasure to have a doctor who takes his time and who obviously cares for his patients.
Dr. Wade and his staff are professional, caring, friendly, and efficient. Everyone goes out of their way to explain each phase of the testing or procedure. I've had some complex sight problems and I couldn't ask for a better, more competent doctor. His knowledge and experience are exceptional. He is concerned, kind and always explains everything thoroughly. It is a pleasure to have a doctor who takes his time and who obviously cares for his patients.
Patin, Lillian.
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I left the Eye Center with my 85 year old father in Pasadena feeling like I had made the best decision of my life. Everything went beautifully! The surgery went well and we were back for our post surgery visit. When we arrived I was excited with my father to have a good report. We entered knowing that we would have our temperatures taken and given the warnings about Covid-19. I was told I could not stay with my father and I explained that because of his age and neuropathy I was given permission to stay with him last time to be responsible for him falling. I was told again that I would not be able to stay (the decision of the door attendee). I again explained that I need to stay so the clinic would not be responsible for him falling and she accused me of threatening her and the clinic. She stated in front of the entire lobby that she would not nor the clinic be responsible for him falling. I was and am shocked! Again, let me say I was allowed in for the same reason on our first visit. The attendee was testy and rude. She brought over a wheel chair and insisted I leave and would be summoned in the car. I guess she took responsibility. She also embarrassed me in front of the employees at the desk. I am not an aggressive person, just a RESPONSIBLE party for my father! I expect a response so I can again enjoy my visits. I love the clinic and the surgeon and was planning appointments for myself and my wife! Please respond! Thanks
I left the Eye Center with my 85 year old father in Pasadena feeling like I had made the best decision of my life. Everything went beautifully! The surgery went well and we were back for our post surgery visit. When we arrived I was excited with my father to have a good report. We entered knowing that we would have our temperatures taken and given the warnings about Covid-19. I was told I could not stay with my father and I explained that because of his age and neuropathy I was given permission to stay with him last time to be responsible for him falling. I was told again that I would not be able to stay (the decision of the door attendee). I again explained that I need to stay so the clinic would not be responsible for him falling and she accused me of threatening her and the clinic. She stated in front of the entire lobby that she would not nor the clinic be responsible for him falling. I was and am shocked! Again, let me say I was allowed in for the same reason on our first visit. The attendee was testy and rude. She brought over a wheel chair and insisted I leave and would be summoned in the car. I guess she took responsibility. She also embarrassed me in front of the employees at the desk. I am not an aggressive person, just a RESPONSIBLE party for my father! I expect a response so I can again enjoy my visits. I love the clinic and the surgeon and was planning appointments for myself and my wife! Please respond! Thanks
Jerry Simons.
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I had a laser treatment for retiinal tear. The doctors found the problem and Dr Feng Suarez performed the procedure the same day. She was thorough, efficient, compassionate and the procedure went extremely well. All follow-up doctors were excellent. The appointments and payment details were handeled in detail, no worries, I highly recommend these doctors and staff.
I had a laser treatment for retiinal tear. The doctors found the problem and Dr Feng Suarez performed the procedure the same day. She was thorough, efficient, compassionate and the procedure went extremely well. All follow-up doctors were excellent. The appointments and payment details were handeled in detail, no worries, I highly recommend these doctors and staff.
Wanda Clouse.
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My visit to the Eye Center of Texas was great didn't have to wait that long. Every one was nice my procedure was quick Dr. Mayo answer ed all my questions.
My visit to the Eye Center of Texas was great didn't have to wait that long. Every one was nice my procedure was quick Dr. Mayo answer ed all my questions.
Chairez, Minerva.
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I would highly recommend The Eye Center of Texas and Dr Mayo. The whole process which was of considerable length was made to seem less because you were kept busy with only a short amount of waiting.
I would highly recommend The Eye Center of Texas and Dr Mayo. The whole process which was of considerable length was made to seem less because you were kept busy with only a short amount of waiting.
Cowdery, Linda.
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You take excellent care of my eyes. Everyone is very helpful.
You take excellent care of my eyes. Everyone is very helpful.
Peter, Mary.
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I was impressed with everyone I met at the Eye Center of Texas. They also made me comfortable with their COVID 19 precautions.
I was impressed with everyone I met at the Eye Center of Texas. They also made me comfortable with their COVID 19 precautions.
Miller, Debbie.
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Minimal waiting time. Advanced medical equipment. Best staff. Dr. above the rest.
Minimal waiting time. Advanced medical equipment. Best staff. Dr. above the rest.
Driskell, Paul.
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The staff, technicians and doctors communicate thoroughly and explain every result and treatment plan.
The staff, technicians and doctors communicate thoroughly and explain every result and treatment plan.
Kranz, Lucy.
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I think Dr. Wade did an excellent job on my first cataract surgery. I was able to see clearly almost immediately. After the second cataract surgery, I have had problems, mainly headaches. I don't have all of the records before me but I am not satisfied with the fact that every single time I went in, I saw a different doctor, even thought I did request an appointment with Dr. Wade. It seems like I was given a different reason for my headaches and problems with my vision each time I went in. At one point, I specifically requested an appointment with Dr. Wade and when I got to your office, I was told he was on Spring Break. I told them I wanted to reschedule with Dr. Wade and then CV happened. I had an appointment to see Dr. Mayo, which was suggested by one of the doctors I saw at the beginning because it was indicated I had droopy eyelids. And, again when I got there, I saw someone other than Dr. Mayo. I asked if he was there and he was. so I did get to see him. Overall, I feel satisfied with Dr. Wade and Dr. Mayo but very dissatisfied with your processes in seeing the doctor.
I think Dr. Wade did an excellent job on my first cataract surgery. I was able to see clearly almost immediately. After the second cataract surgery, I have had problems, mainly headaches. I don't have all of the records before me but I am not satisfied with the fact that every single time I went in, I saw a different doctor, even thought I did request an appointment with Dr. Wade. It seems like I was given a different reason for my headaches and problems with my vision each time I went in. At one point, I specifically requested an appointment with Dr. Wade and when I got to your office, I was told he was on Spring Break. I told them I wanted to reschedule with Dr. Wade and then CV happened. I had an appointment to see Dr. Mayo, which was suggested by one of the doctors I saw at the beginning because it was indicated I had droopy eyelids. And, again when I got there, I saw someone other than Dr. Mayo. I asked if he was there and he was. so I did get to see him. Overall, I feel satisfied with Dr. Wade and Dr. Mayo but very dissatisfied with your processes in seeing the doctor.
Stacy, Janice.
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Everyone was helpful and friendly. Doctor Mayo took the time to answer my questions and clearly explain everything.
Everyone was helpful and friendly. Doctor Mayo took the time to answer my questions and clearly explain everything.
Leach, Chris.
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I’ve been wearing glasses and contacts for over 50 years. My cataracts were small and not ready for approval for cataract surgery. Through the Eye Center of Texas, I was introduced to Clear Lens Exchange, an elective surgery, similar to cataract surgery. I didn’t want to wait for my insurance to pay for cataract surgery and took the plunge. All I can say is WOW! To wake up and be able to see without glasses or contacts is miraculous. I can’t say enough about the caring and compassionate staff at Eye Center of Texas, especially during this Covid-19 pandemic. They all are professionals, only wanting the best for their patients. Thank you, Dr. Mark Mayo, for your expertise in enabling me to see 20/20 naturally. Your dedicated staff helped me through the surgery, from beginning to end. Many thanks to everyone at Eye Center of Texas, for your smiles and encouragement especially in these uncertain times. You did good!
I’ve been wearing glasses and contacts for over 50 years. My cataracts were small and not ready for approval for cataract surgery. Through the Eye Center of Texas, I was introduced to Clear Lens Exchange, an elective surgery, similar to cataract surgery. I didn’t want to wait for my insurance to pay for cataract surgery and took the plunge. All I can say is WOW! To wake up and be able to see without glasses or contacts is miraculous. I can’t say enough about the caring and compassionate staff at Eye Center of Texas, especially during this Covid-19 pandemic. They all are professionals, only wanting the best for their patients. Thank you, Dr. Mark Mayo, for your expertise in enabling me to see 20/20 naturally. Your dedicated staff helped me through the surgery, from beginning to end. Many thanks to everyone at Eye Center of Texas, for your smiles and encouragement especially in these uncertain times. You did good!
Janet Ables.
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The Eye Center is very aware of the virus issue and takes adequate measures to make you comfortable on your visit. This was a follow-up visit so I expected and received their usual courteous and efficient service.
The Eye Center is very aware of the virus issue and takes adequate measures to make you comfortable on your visit. This was a follow-up visit so I expected and received their usual courteous and efficient service.
Allen, James.
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EXCELLENT SERVICE I WILL RECOMMEND EYE CENTER OF TEXAS.
EXCELLENT SERVICE I WILL RECOMMEND EYE CENTER OF TEXAS.
Carreon, Elvy.
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I had right eye cataract surgery 10 years ago by Dr. Mayo & it was so successful chose to have left eye cataract surgery by Dr. Mayo.
I had right eye cataract surgery 10 years ago by Dr. Mayo & it was so successful chose to have left eye cataract surgery by Dr. Mayo.
Roome, Sheila.
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Great doctors but very long wait time once I the office
Great doctors but very long wait time once I the office
Ramos, Rafael.
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The whole entire experience was excellent. The receptionist, the technicians, schedulers were all friendly and performed their jobs well. Of course, it goes without saying, Dr. Mayo is the man!! Thank you all for making my experience exceptional! William Hart, MD
The whole entire experience was excellent. The receptionist, the technicians, schedulers were all friendly and performed their jobs well. Of course, it goes without saying, Dr. Mayo is the man!! Thank you all for making my experience exceptional! William Hart, MD
Hart, William.
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I was really nervous today about getting a skin tag removed from my eye. Everyone was very pleasant and helped calm my nerves. Thank you so much!
I was really nervous today about getting a skin tag removed from my eye. Everyone was very pleasant and helped calm my nerves. Thank you so much!
Caballero, Shelly.
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The eye exam was thourough and all services provided in a skilled and professional manner.
The eye exam was thourough and all services provided in a skilled and professional manner.
Spiller, Harvey.
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Everything has gone perfectly. Thank you!
Everything has gone perfectly. Thank you!
Leonard, John.
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Extremely professional & well organized. Was able to get me in and done the same day which was great. Have already recommended a friend to see you.
Extremely professional & well organized. Was able to get me in and done the same day which was great. Have already recommended a friend to see you.
Trammell, Tom.
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Today I was Blessed to have my eye lesion treated at the Bellaire Eye Center of Texas; Excellent surgery, care from top to bottom was with a smile from a professional component team. Thank you. I appreciate your great Customer Service. May the Spirit of the Universe continue to Shine on You. Sincerely, Jack Necroto
Today I was Blessed to have my eye lesion treated at the Bellaire Eye Center of Texas; Excellent surgery, care from top to bottom was with a smile from a professional component team. Thank you. I appreciate your great Customer Service. May the Spirit of the Universe continue to Shine on You. Sincerely, Jack Necroto
Jack Necroto.
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The only issue is I waited very long in the patient room. And seating in waiting is long. But Doctor was excellent ,Thank you Dr.. Mayo
The only issue is I waited very long in the patient room. And seating in waiting is long. But Doctor was excellent ,Thank you Dr.. Mayo
Escobar, Roland.
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DR. Mayo and staffs was Very professional and knowledgeable! I have referred patient to him before and very happy with result.
DR. Mayo and staffs was Very professional and knowledgeable! I have referred patient to him before and very happy with result.
Hoang, Minh.
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Very friendly and professional. Very thorough with testing my cataract.
Very friendly and professional. Very thorough with testing my cataract.
Fontenot, Cynthia.
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Excellent Customer Service. The doctor was polite, knowledgeable, and spoke to us on what needed to be done using terms that we understood.
Excellent Customer Service. The doctor was polite, knowledgeable, and spoke to us on what needed to be done using terms that we understood.
Fisher, Levata.
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I felt completely informed and confident in the surgery and follow up
I felt completely informed and confident in the surgery and follow up
Miller, Gail.
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Staff is friendly and efficient. Dr. Wade is pleasant, informative and skilled.
Staff is friendly and efficient. Dr. Wade is pleasant, informative and skilled.
Scofield, Mary.
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Super service, extremely professional and very interested in meeting your needs.
Super service, extremely professional and very interested in meeting your needs.
Peraza, Joseph.
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Everyone there was polite and helpful . There were no long waiting times between tests , examinations , and surgery .
Everyone there was polite and helpful . There were no long waiting times between tests , examinations , and surgery .
Brent, Paul.
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I was blown away by the technology in your office. I was taken on time and moved rapidly through the various pre-cataract-surgery examinations and best of all, everyone was friendly! Great experience.
I was blown away by the technology in your office. I was taken on time and moved rapidly through the various pre-cataract-surgery examinations and best of all, everyone was friendly! Great experience.
Russo, Angelo.
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I cannot believe how much more I can see now that the film has been removed.
I cannot believe how much more I can see now that the film has been removed.
Riley, Nancy.
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I'm not a good patient - Analgesics and anesthesia doesn't work well on me (redhead) and my pain tolerance is very low. But everyone was sympathetic and caring (Kimberly, Anna, Robin, Dr. Mayo, Dr. Nguyen, Dr. Burasco (?spelling) to name just some). I caused some problems at some stages of the process but they were patient and got me thru both eyes! I must also thank Dr. Autrey for her skill & professionalism in sorting out precisely what I needed in each eye and for taking time to explain things to me. But a special extra thank you to Kimberly for calmly explaining to me what had happened and for calming me down when it was needed! Astigmatism has gone, long sight seems perfect and the colors are spectacular. Like I got two new eyes - so precious at my age
I'm not a good patient - Analgesics and anesthesia doesn't work well on me (redhead) and my pain tolerance is very low. But everyone was sympathetic and caring (Kimberly, Anna, Robin, Dr. Mayo, Dr. Nguyen, Dr. Burasco (?spelling) to name just some). I caused some problems at some stages of the process but they were patient and got me thru both eyes! I must also thank Dr. Autrey for her skill & professionalism in sorting out precisely what I needed in each eye and for taking time to explain things to me. But a special extra thank you to Kimberly for calmly explaining to me what had happened and for calming me down when it was needed! Astigmatism has gone, long sight seems perfect and the colors are spectacular. Like I got two new eyes - so precious at my age
IAN ROBERTSON.
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Everyone was very professional in providing their care from receptionists, assistants, services offered, scheduler, and lastly, Dr. Mayo was effective in providing the options for cataract surgery.
Everyone was very professional in providing their care from receptionists, assistants, services offered, scheduler, and lastly, Dr. Mayo was effective in providing the options for cataract surgery.
Leung, David.
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Everyone was very attentive and friendly, and they explained everything and answered all my questions.
Everyone was very attentive and friendly, and they explained everything and answered all my questions.
Brittain, Susan.
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Great Experience...Dr. Wade very thorough with testing and explanations.
Great Experience...Dr. Wade very thorough with testing and explanations.
Meza, Walter.
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My experience with cataract surgery on both eyes was excellent. Every appointment at the Eye Center and Kirby Glen Surgery was on time. All procedures and costs were carefully and thoroughly explained. Dr. Mark Mayo is a gifted surgeon and the staff and nurses could not have been more frienly and professional. I can highly recommend The Eye Center of Texas to anyone needing the best in eye care.
My experience with cataract surgery on both eyes was excellent. Every appointment at the Eye Center and Kirby Glen Surgery was on time. All procedures and costs were carefully and thoroughly explained. Dr. Mark Mayo is a gifted surgeon and the staff and nurses could not have been more frienly and professional. I can highly recommend The Eye Center of Texas to anyone needing the best in eye care.
Charles Larry Smith.
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Ann and Dr. Wynn were friendly, keep me informed, and were very professional
Ann and Dr. Wynn were friendly, keep me informed, and were very professional
Solomon, Elijah.
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Dr. Wade is a wonderful doctor. He always explains what he is going to do and answers any questions we might have. Very professional and has a wonderful caring attitude. Thank you! All the staff at the Eye center of Texas in Sugar Land are very professional and have that we are so glad to see you attitude. So important! They always take good care of me and address any concerns or questions I may have.
Dr. Wade is a wonderful doctor. He always explains what he is going to do and answers any questions we might have. Very professional and has a wonderful caring attitude. Thank you! All the staff at the Eye center of Texas in Sugar Land are very professional and have that we are so glad to see you attitude. So important! They always take good care of me and address any concerns or questions I may have.
Burgess, Pattie.
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He was knowledgeable and pleasant and as a person I liked him. What else.
He was knowledgeable and pleasant and as a person I liked him. What else.
Kohl, A.
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Efficient, friendly, helpful staff. I always feel that I am receiving the best eye care possible.
Efficient, friendly, helpful staff. I always feel that I am receiving the best eye care possible.
Ritchie, Catherine.
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Excellent Staff, Superb bed-side manners!
Excellent Staff, Superb bed-side manners!
Forestier, Hector.
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Really, really nice doctors. My mom is a diabetic and is losing her vision. The doctors are doing everything possible to help her from completely losing her vision. Very helpful, compassionate, but at the same time don't sugar coat it, which we appreciate. When we were referred to them I was told to plan on several hours, which is what happened but when you see all the tests they had to do, then talk to the doctor you understand why it takes so long.
Really, really nice doctors. My mom is a diabetic and is losing her vision. The doctors are doing everything possible to help her from completely losing her vision. Very helpful, compassionate, but at the same time don't sugar coat it, which we appreciate. When we were referred to them I was told to plan on several hours, which is what happened but when you see all the tests they had to do, then talk to the doctor you understand why it takes so long.
Caroline H..
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Very good but long. However, I believe I was an add on because I was moving and they were trying to fit me in. Think it will happen again next Wednesday,....... unfortunately.
Very good but long. However, I believe I was an add on because I was moving and they were trying to fit me in. Think it will happen again next Wednesday,....... unfortunately.
Wright, Elizabeth.
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spoke with Mrs. Davis in billing office about them incorrectly charging me additional copay of $40.00. She was rude to me and acted in a unprofessional way during the entire conversation. She was unable to answer my question on the bill in reference, spoke with a attitude, put me on hold with out informing me, and at the end of our phone call she hung up on me. I wonted to be able to say good by or " have a blessed day". Her supervisor did settle the money issue by saying there was a error in billing and I owed nothing. I reported my concerns with Mrs Davis but was not offered any condolences. I hope Mr. Wade will address this issue after I just spent $10,000.00 with him. The rest of the staff was very professional to me during my time with Dr. Wade. signed John
spoke with Mrs. Davis in billing office about them incorrectly charging me additional copay of $40.00. She was rude to me and acted in a unprofessional way during the entire conversation. She was unable to answer my question on the bill in reference, spoke with a attitude, put me on hold with out informing me, and at the end of our phone call she hung up on me. I wonted to be able to say good by or " have a blessed day". Her supervisor did settle the money issue by saying there was a error in billing and I owed nothing. I reported my concerns with Mrs Davis but was not offered any condolences. I hope Mr. Wade will address this issue after I just spent $10,000.00 with him. The rest of the staff was very professional to me during my time with Dr. Wade. signed John
JOHN D.
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Very efficient, top notch in technical competence, effective results almost immediately. Initial visit and workup for basic cataract surgery was slow, wait times between technical steps and business affairs (insurance, fees, etc.) fairly tedious. Most recent visit was to do YAG because vision deteriorated over 3 yr period. This visit was streamlined, Bellaire office got me in within days of calling, no wait times from check in to procedure. All staff very professional and courteous one step to the next. Prelim optometrist to Dr. Wade very thorough in analysis and counseling what to do and timetable. Dr. Wade did YAG himself, very quick and effective.
Very efficient, top notch in technical competence, effective results almost immediately. Initial visit and workup for basic cataract surgery was slow, wait times between technical steps and business affairs (insurance, fees, etc.) fairly tedious. Most recent visit was to do YAG because vision deteriorated over 3 yr period. This visit was streamlined, Bellaire office got me in within days of calling, no wait times from check in to procedure. All staff very professional and courteous one step to the next. Prelim optometrist to Dr. Wade very thorough in analysis and counseling what to do and timetable. Dr. Wade did YAG himself, very quick and effective.
Wallace M.
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My overall visit was efficient and professional. The woman who does your check in could use some customer service training. I did not feel welcomed, especially being a new patient. The technicians were experienced at what their tasks and informative during the steps of my examination. The doctor took his time and answered all my concerns and questions.
My overall visit was efficient and professional. The woman who does your check in could use some customer service training. I did not feel welcomed, especially being a new patient. The technicians were experienced at what their tasks and informative during the steps of my examination. The doctor took his time and answered all my concerns and questions.
Sandra W.
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Treatment and office management was nice
Treatment and office management was nice
Saraf T.
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I was impressed by the professionalism, efficiency, and patience of the doctors and staff of Eye Center of Texas as they took pains to answer my questions and made sure that my questions had been answered.
I was impressed by the professionalism, efficiency, and patience of the doctors and staff of Eye Center of Texas as they took pains to answer my questions and made sure that my questions had been answered.
Kay N.
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I received excellent care by qualified staff. When Dr. Mayo had an emergency case, I was informed of the delay, which was appreciated.
I received excellent care by qualified staff. When Dr. Mayo had an emergency case, I was informed of the delay, which was appreciated.
Marilyn N.
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I really like Dr. Mayo and his assistant. So far, my eye is doing much better. i arrived 15 minutes early with completed paperwork and waited in waiting area for 1 1/2 hours. After that, things went really fast.
I really like Dr. Mayo and his assistant. So far, my eye is doing much better. i arrived 15 minutes early with completed paperwork and waited in waiting area for 1 1/2 hours. After that, things went really fast.
Jennifer L.
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After an accident I started noticing fuzzy vision in one eye. Dr. Autry was able to get me in to the office swiftly to determine the extent of the damage. Very professional and courteous. I would definitely recommend to anyone who asked. Thank you Dr. Autry and staff.
After an accident I started noticing fuzzy vision in one eye. Dr. Autry was able to get me in to the office swiftly to determine the extent of the damage. Very professional and courteous. I would definitely recommend to anyone who asked. Thank you Dr. Autry and staff.
Kellie M.
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The testing was thorough, efficient and performed in a timely fashion. Dr. Mayo explained the many issues associated with cataracts and the various options in terms of surgery. He took the time to answer my many questions.
The testing was thorough, efficient and performed in a timely fashion. Dr. Mayo explained the many issues associated with cataracts and the various options in terms of surgery. He took the time to answer my many questions.
Chris H.
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Highly professional attention, all was clearly explained. I plan to schedule a cataract procedure in about two months,
Highly professional attention, all was clearly explained. I plan to schedule a cataract procedure in about two months,
Richard E.
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They have the best staff and care for patients. They maked sure I knew my options for my eye care.
They have the best staff and care for patients. They maked sure I knew my options for my eye care.
Annette B.
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Patient care is good but call back to schedule my surgery has been almost two weeks and no call
Patient care is good but call back to schedule my surgery has been almost two weeks and no call
Cinda S.
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Nice place. Very friendly staff. Great information given to me. Thanks
Nice place. Very friendly staff. Great information given to me. Thanks
Thomas Z.
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I had a great experience with Eye Center of Texas from my very first consultation to the day of the surgery. The staff was amazing and super caring as well as Dr. Mayo. The entire process was simple and the surgery itself was super quick. I was able to see right afterwards which definitely surprised me. Thank you so much to the staff and Dr. Mayo!
I had a great experience with Eye Center of Texas from my very first consultation to the day of the surgery. The staff was amazing and super caring as well as Dr. Mayo. The entire process was simple and the surgery itself was super quick. I was able to see right afterwards which definitely surprised me. Thank you so much to the staff and Dr. Mayo!
Fernanda A.
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This was my first visit to the Eye Center of Texas and I was very impressed with the staff and Dr. Mayo. So professional and so warm and friendly. Makes all the difference when you're a bit nervous. Thanks to all!
This was my first visit to the Eye Center of Texas and I was very impressed with the staff and Dr. Mayo. So professional and so warm and friendly. Makes all the difference when you're a bit nervous. Thanks to all!
Janie Z.
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Kind of a long wait but staff very nice and thorough.
Kind of a long wait but staff very nice and thorough.
Sandra M.
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Very impressed from start to finish. I feel thoroughly examined and confident in Dr Mayo and other staff's assessment of my eye issue. Only negative is finding the building as it faces Feathercraft !
Very impressed from start to finish. I feel thoroughly examined and confident in Dr Mayo and other staff's assessment of my eye issue. Only negative is finding the building as it faces Feathercraft !
Debra H.
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Everyone including staff and doctors were extremely knowledgable, professional and very nice and friendly too!!
Everyone including staff and doctors were extremely knowledgable, professional and very nice and friendly too!!
Linda B.
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I can't imagine better care from any other facility!
I can't imagine better care from any other facility!
Linda G.
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I really appreciate the professional services I receive from Dr Wade and all of the staff. They take excellent care of my eyes and do it in a relaxed, friendly atmosphere.
I really appreciate the professional services I receive from Dr Wade and all of the staff. They take excellent care of my eyes and do it in a relaxed, friendly atmosphere.
Leonard S.
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Dr. Wade and the staff are the absolute best, both personal and professional, the facility was very nice and well as the front desk staff.
Dr. Wade and the staff are the absolute best, both personal and professional, the facility was very nice and well as the front desk staff.
Linda J.
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Everything went smoothly . Pleasant experience . Especially the good report.
Everything went smoothly . Pleasant experience . Especially the good report.
Kathleen R.
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Great doctor and assistant. Short wait.
Great doctor and assistant. Short wait.
Mariela G.
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Dr. Suarez is the best and kindest doctor! She takes good care of my eyes and without her, I would be blind. Thank you Dr. Suarez!
Dr. Suarez is the best and kindest doctor! She takes good care of my eyes and without her, I would be blind. Thank you Dr. Suarez!
Maria R.
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I found the office to be a well run operation with a personable, professional, well organized staff. I could not have asked for a more welcoming visit and on an extremely busy day. Just can't figure out how they manage to take such good care if everyone's needs in such an efficient way. It was a pleasure to be there under not so pleasant reasons.
I found the office to be a well run operation with a personable, professional, well organized staff. I could not have asked for a more welcoming visit and on an extremely busy day. Just can't figure out how they manage to take such good care if everyone's needs in such an efficient way. It was a pleasure to be there under not so pleasant reasons.
Susan P.
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It has been 17 years, I am with Eye Center for my treatment. I am fully satisfied with the service they provide.
It has been 17 years, I am with Eye Center for my treatment. I am fully satisfied with the service they provide.
Aziz A.
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All the staff at Eye Center of Texas are very efficient they're very good and very courteous very kind Dr. Wade is fantastic Dr. Suarez is fantastic I thank them for all they do I'm very happy with everything they do for me I appreciate it
All the staff at Eye Center of Texas are very efficient they're very good and very courteous very kind Dr. Wade is fantastic Dr. Suarez is fantastic I thank them for all they do I'm very happy with everything they do for me I appreciate it
Shirley W.
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I am happy with the clinic and have recommended a friend from Beaumont who was looking for a place in Houston.
I am happy with the clinic and have recommended a friend from Beaumont who was looking for a place in Houston.
Linda M.
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Very professional but still personable
Very professional but still personable
George R.
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Very helpful office staff goes out of their way to make you comfortable. Dr. Wade's procedure was painless.
Very helpful office staff goes out of their way to make you comfortable. Dr. Wade's procedure was painless.
Sherley W.
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First visit. Loved the dr I saw - can't remember her name - blonde. She was wonderful! However, the wait for my appointment was ridiculous! Almost 90 minutes. I will try 1 more time because I liked the dr - but I will definitely find a new practice if the wait is even close to that the 2nd time.
First visit. Loved the dr I saw - can't remember her name - blonde. She was wonderful! However, the wait for my appointment was ridiculous! Almost 90 minutes. I will try 1 more time because I liked the dr - but I will definitely find a new practice if the wait is even close to that the 2nd time.
Kelly M.
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I had great service the place was clean and everyone was professional
I had great service the place was clean and everyone was professional
James W.
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Everyone is very professional. Dr Wade is great
Everyone is very professional. Dr Wade is great
Buddy L.
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Wonderful, attentive staff...excellent doctor!
Wonderful, attentive staff...excellent doctor!
Randy W.
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The entire staff did an excellent and professional job. I was very pleased and would have no problem recommending Eye Center. Thank you.
The entire staff did an excellent and professional job. I was very pleased and would have no problem recommending Eye Center. Thank you.
Eric R.
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wonderful people to visit, I was treated very well!
wonderful people to visit, I was treated very well!
Martin J.
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Found out if I had not gone immediately to the Eye Center today, I could have lost my vision in my right eye. Thank goodness my optometrist called them and they were able to get me in ASAP. Thank you, Dr. Stewart, for taking such good care of me.
Found out if I had not gone immediately to the Eye Center today, I could have lost my vision in my right eye. Thank goodness my optometrist called them and they were able to get me in ASAP. Thank you, Dr. Stewart, for taking such good care of me.
Diego S.
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Cataract surgery is the best thing I've done in years! Love my new vision and can't thank Dr. Mayo enough.
Cataract surgery is the best thing I've done in years! Love my new vision and can't thank Dr. Mayo enough.
Mary C.
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Dr. Wade was personable and professional. He explained to me exactly what to expect for my procedure. I would highly recommend him! Kudos also to Dr. Roberto Saenz. He was great!
Dr. Wade was personable and professional. He explained to me exactly what to expect for my procedure. I would highly recommend him! Kudos also to Dr. Roberto Saenz. He was great!
Matthew L.
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Dr.Wade is an excellent Doctor! He keeps an close check on my glaucoma and does what is necessary to keep my pressure where it needs to be. I highly recommend him as your eye doctor!
Dr.Wade is an excellent Doctor! He keeps an close check on my glaucoma and does what is necessary to keep my pressure where it needs to be. I highly recommend him as your eye doctor!
Gentra B.
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Our Locations
Houston/Bellaire
6565 W. Loop S., Suite 650Bellaire, TX 77401
Medical Office:
713-797-1010
Medical Fax:
713-357-7276
LASIK/Near Vision:
Office: 713-395-1515
Fax: 713-357-7278
Pasadena
4415 Crenshaw RoadPasadena, TX 77504
Medical Office:
281-977-8800
Medical Fax:
281-977-8877
Sugar Land
15200 S.W. Freeway, Suite 130Sugar Land, TX 77478
Medical Office:
281-277-1010
Medical Fax:
281-277-4504
Clear Lake
455 E. Medical Center Blvd., Suite 110Webster, TX 77598
Medical Office:
281-332-1397
Medical Fax:
281-282-9152
Katy
Greenhouse Medical Plaza2051 Greenhouse Road, Suite 110
Houston, TX 77084
Medical Office:
346-547-7070
Medical Fax:
281-214-2971
The Woodlands/Conroe
100 Medical Center Blvd., Suite 118Conroe, TX 77304
Medical Office:
936-647-1610
Medical Fax:
936-647-1620