excellent
excellent
Sammy Magana .
Dr Bachman is professional and personal to me… she explains and ask you questions I would refer her to family and friends
Dr Bachman is professional and personal to me… she explains and ask you questions I would refer her to family and friends
Margaret B March .
View testimonial 
Great appointment with a great team. Dr. Allee makes you comfortable from the start. I will be back for my next check up.
Great appointment with a great team. Dr. Allee makes you comfortable from the start. I will be back for my next check up.
W. Roberson .
View testimonial
very good so far. I have just been scheduled for the surgery
very good so far. I have just been scheduled for the surgery
Martin T/ Williams.
View testimonial
Friendly, very professional and very thorough. Answered any questions I had in mind.
Friendly, very professional and very thorough. Answered any questions I had in mind.
Steven James.
View testimonial
Dr. Autry was wonderful to meet and work with during my examination.
Dr. Autry was wonderful to meet and work with during my examination.
J.A..
View testimonial
Was extremely satisfied with Dr. Allee. Very professional and informative.
Was extremely satisfied with Dr. Allee. Very professional and informative.
Andrea Brown.
View testimonial
I felt Dr Bachman was very present and straight forward. I appreciated her insight and her care.
I felt Dr Bachman was very present and straight forward. I appreciated her insight and her care.
Kathy Ericksen.
View testimonial
The staff and Doctor were all all pleasant and professional. Also responded to any questions I has.
The staff and Doctor were all all pleasant and professional. Also responded to any questions I has.
PaulmMeyer.
View testimonial
I did not see Dr. Surry, I did see Dr. Pasily. She was absolutely marvelous. The complete staff was effecient, helpful, considerate, polite and the wait time was the best I have ever had a doc tor office. I would highly recommend Eye Center of Texas. Thank you for caring
I did not see Dr. Surry, I did see Dr. Pasily. She was absolutely marvelous. The complete staff was effecient, helpful, considerate, polite and the wait time was the best I have ever had a doc tor office. I would highly recommend Eye Center of Texas. Thank you for caring
Linda Thomas.
View testimonial
Great, wry knowledgeable and Friendly
Great, wry knowledgeable and Friendly
John Rocha .
View testimonial
Very informative, patient and professional!
Very informative, patient and professional!
Ray Galetti.
View testimonial
She gave me the options and answered my questions. Thanks.
She gave me the options and answered my questions. Thanks.
N.D..
View testimonial
Dr. Autry was knowledgeable, patient, and informative. I am comfortable and confident under her care.
Dr. Autry was knowledgeable, patient, and informative. I am comfortable and confident under her care.
Louis Gordon Smith.
View testimonial
Very caring. Followed up with me after a month or so of having to cancel a surgery due to anemia.
Very caring. Followed up with me after a month or so of having to cancel a surgery due to anemia.
Linda m williams.
View testimonial
I saw Dr. Autry once & Dr. Palsey twice. They were both kind & explained everything.
I saw Dr. Autry once & Dr. Palsey twice. They were both kind & explained everything.
Julie Maunoir Rodgers.
View testimonial
Everything was wonderful and she was respectful and knowledgeable
Everything was wonderful and she was respectful and knowledgeable
Valorie Reed.
View testimonial
Dr. Bachman was pleasant, professional and informative. She explained the process and answered my questions.
Dr. Bachman was pleasant, professional and informative. She explained the process and answered my questions.
Barbara Gillies.
View testimonial
While my appointment was scheduled with Dr. Autry, I did not actually see her. I made my appointment with her because Dr. Autry was who my husband saw a year ago for his cataracts. Therefore, we were quite surprised to have someone else do my exam. Dr. Pasley was delightful and thorough.
While my appointment was scheduled with Dr. Autry, I did not actually see her. I made my appointment with her because Dr. Autry was who my husband saw a year ago for his cataracts. Therefore, we were quite surprised to have someone else do my exam. Dr. Pasley was delightful and thorough.
Victoria M Meyer.
View testimonial
The procedure was very quick and painless.
The procedure was very quick and painless.
Cheryl Warner.
View testimonial
Dr. Wade makes you feel very comfortable in his care and his whole staff is sincere and kind but professional. You hear of people that come near and far for his service with no complaints. I have had friends that messed up their cataract surgery but I have no reservations about that happening here.
Dr. Wade makes you feel very comfortable in his care and his whole staff is sincere and kind but professional. You hear of people that come near and far for his service with no complaints. I have had friends that messed up their cataract surgery but I have no reservations about that happening here.
Jan Girndt.
View testimonial
I was very pleased with my vist with Dr Mayo He explained the procedure well and answered all my questions.
I was very pleased with my vist with Dr Mayo He explained the procedure well and answered all my questions.
Janet Mayorga.
View testimonial
Dr. Autry was real, she listened and explained everything quite well. I was pleased with the attention I received and answers to my questions. Definitely will go back again for any concerns and highly recommend Dr. Autry.
Dr. Autry was real, she listened and explained everything quite well. I was pleased with the attention I received and answers to my questions. Definitely will go back again for any concerns and highly recommend Dr. Autry.
Jennifer Thomas.
View testimonial
My husband and I appreciated your taking the time to explain the options available. Your knowledge was impressive. Thank you.
My husband and I appreciated your taking the time to explain the options available. Your knowledge was impressive. Thank you.
Chris DuBois.
View testimonial
She was great. She provided information as to how to treat, care for and prevent more damage. I would not hesitate to recommend her.
She was great. She provided information as to how to treat, care for and prevent more damage. I would not hesitate to recommend her.
Craig Raus.
View testimonial
It was very helpful. He explained what this involved.
It was very helpful. He explained what this involved.
Edna Thorpe.
View testimonial
Dr Mayo is very professional and makes you feel comfortable with the upcoming procedure. He explains everything in detail and answers any additional questions you may have. I could not recommend any other doctor more highly than Dr Mark Mayo.
Dr Mayo is very professional and makes you feel comfortable with the upcoming procedure. He explains everything in detail and answers any additional questions you may have. I could not recommend any other doctor more highly than Dr Mark Mayo.
Beverly Diane Malone.
View testimonial
Dr. Autry was very good. She was efficient, to the point and knew what she was talking about. She was also pleasant to work with. I would highly recommend her to anyone.
Dr. Autry was very good. She was efficient, to the point and knew what she was talking about. She was also pleasant to work with. I would highly recommend her to anyone.
Fred J Schaider.
View testimonial
He is great personality. Very good Doctor
He is great personality. Very good Doctor
Munoz Mary Ann.
View testimonial
Top Notch. Doctor Mayo is a super doctor and he cares for his patients very well!
Top Notch. Doctor Mayo is a super doctor and he cares for his patients very well!
Art Morgan.
View testimonial
She was very efficient and explained everything we needed and more.
She was very efficient and explained everything we needed and more.
John Overstrom.
View testimonial
Great job and very good advice. Solid on recommendations on how to proceed
Great job and very good advice. Solid on recommendations on how to proceed
Gary Nuttall .
View testimonial
Very good experience, knowledgeable and efficient and courteous
Very good experience, knowledgeable and efficient and courteous
Gerald McCombs.
View testimonial
She explained the results of my tests and my resulting options clearly. My questions were also addressed completely. As a bonus, she was warm and friendly!
She explained the results of my tests and my resulting options clearly. My questions were also addressed completely. As a bonus, she was warm and friendly!
Susan Duif.
View testimonial
Thank you for the time to take care of me during my eye exam and consideration for explaining to me about my left eye. You helped me understand the situation what is going on. And what to expect
Thank you for the time to take care of me during my eye exam and consideration for explaining to me about my left eye. You helped me understand the situation what is going on. And what to expect
Sally.
View testimonial
Was awesome, every body was very nice, thank you very much.
Was awesome, every body was very nice, thank you very much.
Cecilia.
View testimonial
Excellent. Also removed leison from right eyelid
Excellent. Also removed leison from right eyelid
Pamela McCarthy .
View testimonial
He takes his time and I really appreciated their help today. I like the way he does the injections and takes extra time to study how the results may be on particular areas.
He takes his time and I really appreciated their help today. I like the way he does the injections and takes extra time to study how the results may be on particular areas.
Mary D Travis.
View testimonial
Great eyesight now Awesome care and astonishing eyesight now
Great eyesight now Awesome care and astonishing eyesight now
Mickey Tucker.
View testimonial
This visit was concerning a (potential, self diagnosed) cataract. It turns out that my concerns were warranted and I do need surgery. There are surgical options! After my first conversation with Jill, I knew I was with the right person. In addition to many tests, she covered items involving my lifestyle NEEDS now and in the future; like computer time, sports, near and far vision requirements, and that near vision continues to change with age, do I want to wear glasses, ability to put contacts in when I'm older, etc. The answers help solve the puzzle of what lens option is right for me. The office is well organized with a professional and talented staff. I am really glad a friend of mine who is in the vision industry had recommended them to me.
This visit was concerning a (potential, self diagnosed) cataract. It turns out that my concerns were warranted and I do need surgery. There are surgical options! After my first conversation with Jill, I knew I was with the right person. In addition to many tests, she covered items involving my lifestyle NEEDS now and in the future; like computer time, sports, near and far vision requirements, and that near vision continues to change with age, do I want to wear glasses, ability to put contacts in when I'm older, etc. The answers help solve the puzzle of what lens option is right for me. The office is well organized with a professional and talented staff. I am really glad a friend of mine who is in the vision industry had recommended them to me.
Ken Cassady.
View testimonial
The Service was good, the facility was clean and organized.
The Service was good, the facility was clean and organized.
Jody Herrera.
View testimonial
Very nice, explained the procedure, made me feel comfortable. Looking forward to have the other eye done.
Very nice, explained the procedure, made me feel comfortable. Looking forward to have the other eye done.
Ronnie Thompson.
View testimonial
Excellent communicator. Very personable.
Excellent communicator. Very personable.
Jeannie M. Bollinger.
View testimonial
Dr Autry is very personable, very efficient and communicates well. She has a wonderful staff too. Everyone ery efficient and friendly.
Dr Autry is very personable, very efficient and communicates well. She has a wonderful staff too. Everyone ery efficient and friendly.
Margaret Scharnberg .
View testimonial
Dr. Autry has a great bedside manner, is professional and takes her time to explain her opinion on your condition. Excellent communicator!
Dr. Autry has a great bedside manner, is professional and takes her time to explain her opinion on your condition. Excellent communicator!
Ellen Williams.
View testimonial
Dr. Autry, Explained everything in a warm and professional manner. I feel well informed and comfortable going forward with my surgery. Staff was very helpful and moved me right along thru many tests.
Dr. Autry, Explained everything in a warm and professional manner. I feel well informed and comfortable going forward with my surgery. Staff was very helpful and moved me right along thru many tests.
Victoria Tyler.
View testimonial
I saw Dr. Paisley today. She was very knowledgeable in explaining the surgical process and expectations following surgery.
I saw Dr. Paisley today. She was very knowledgeable in explaining the surgical process and expectations following surgery.
S. Wycoff.
View testimonial
I had an appointment with Dr. Bachman for a dilated exam. She was very knowledgeable and patient with me. I would definitely recommend her to help with all your eye care needs.
I had an appointment with Dr. Bachman for a dilated exam. She was very knowledgeable and patient with me. I would definitely recommend her to help with all your eye care needs.
Lynelle Kirk.
View testimonial
Very nice and helpful. I am happy to have used this facility and will do so every year for an annual check up.
Very nice and helpful. I am happy to have used this facility and will do so every year for an annual check up.
Kevin O'Flaherty.
View testimonial
I had a poor experience with Eye Center of Texas some years ago, and dreaded going back. This time was a totally different experience. Dr. Allee and the staff were very knowledgeable, and answered my endless questions. I am comfortable going back now and having the cataract surgery.
I had a poor experience with Eye Center of Texas some years ago, and dreaded going back. This time was a totally different experience. Dr. Allee and the staff were very knowledgeable, and answered my endless questions. I am comfortable going back now and having the cataract surgery.
Brenda Webb.
View testimonial
Explains everything very well very nice person
Explains everything very well very nice person
Ricardo Guajardo sr. .
View testimonial
excellent expedient professional service throughout my visit with Dr. Mayo and the team members
excellent expedient professional service throughout my visit with Dr. Mayo and the team members
jesus morales.
View testimonial
Dr Autry was wonderful. Appreciated her humor and explanations.
Dr Autry was wonderful. Appreciated her humor and explanations.
Erling Hofseth .
View testimonial
Fast, efficient, knowledgeable. The entire team was on point.
Fast, efficient, knowledgeable. The entire team was on point.
Pam.
View testimonial
Excellent. For such an accomplished doctor he's easy going. He doesn't act bored even though he's done this procedure thousands of times.
Excellent. For such an accomplished doctor he's easy going. He doesn't act bored even though he's done this procedure thousands of times.
Ron Kautz.
View testimonial
Excellent care. All questions were answered in a professional manner. I would definitely recommend to my friends!
Excellent care. All questions were answered in a professional manner. I would definitely recommend to my friends!
Pam Boucher.
View testimonial
I did not see Dr. Autry. I saw Dr. Pasley. She was very informative and helped me make the decision based on my needs and future plans about my eye care.
I did not see Dr. Autry. I saw Dr. Pasley. She was very informative and helped me make the decision based on my needs and future plans about my eye care.
James Bartosh.
View testimonial
Excellent first-time visit for glaucoma tests. Clinic operates like a clock, specialists to doctors, room to room.
Excellent first-time visit for glaucoma tests. Clinic operates like a clock, specialists to doctors, room to room.
Mark Creech.
View testimonial
All the staff were pleasant and helpful Thank you Deborah, Sandra and ALL the others Dr Mayo explained the procedure and addressed my concerns
All the staff were pleasant and helpful Thank you Deborah, Sandra and ALL the others Dr Mayo explained the procedure and addressed my concerns
Benigno Cintron Jr.
View testimonial
Very professional. Efficient process. All questions answered to my satisfaction. Very friendly staff.
Very professional. Efficient process. All questions answered to my satisfaction. Very friendly staff.
Teresa Braymen.
View testimonial
No procedure yet, but am confident with the staff.
No procedure yet, but am confident with the staff.
Paul Alexander.
View testimonial
Dr. Autry to the best of the best. Professional, kind, gentle. Puts the patient's health wellbeing first.
Dr. Autry to the best of the best. Professional, kind, gentle. Puts the patient's health wellbeing first.
Tony Cordaro.
View testimonial
Jill was very informative with regard to my eye exam and the condition of my eye. I was satisfied with the thoroughness of the examination ands look forward to selecting a physician an my upcoming surgery.
Jill was very informative with regard to my eye exam and the condition of my eye. I was satisfied with the thoroughness of the examination ands look forward to selecting a physician an my upcoming surgery.
Joanne E Vermeren.
View testimonial
They were very helpful and answered my questions.
They were very helpful and answered my questions.
Louis Romero .
View testimonial
Liked her military costume for Halloween. Did a thorough job checking me out. Provided some insight to plans for the surgery. Still waiting for answers to the follow up questions I had so I can schedule my surgery dates.
Liked her military costume for Halloween. Did a thorough job checking me out. Provided some insight to plans for the surgery. Still waiting for answers to the follow up questions I had so I can schedule my surgery dates.
Chris Carrillo.
View testimonial
Jill Autry was AMAZING. She explained EVERYTHING, answered all my questions and I was very appreciative of her patience.
Jill Autry was AMAZING. She explained EVERYTHING, answered all my questions and I was very appreciative of her patience.
Jo Bookman.
View testimonial
Very knowledgeable and very, very helpful explaining what my issues are. Great support staff.
Very knowledgeable and very, very helpful explaining what my issues are. Great support staff.
Sandra Russell.
View testimonial
Dr. Wade is an excellent doctor and I felt that I received the best care possible. The staff at the Eye Center and surgery facility were so gracious and kind. I would highly recommend them to anyone needing their services.
Dr. Wade is an excellent doctor and I felt that I received the best care possible. The staff at the Eye Center and surgery facility were so gracious and kind. I would highly recommend them to anyone needing their services.
Kerri Nehls.
View testimonial
Great doctor. Informative and very pleasant.
Great doctor. Informative and very pleasant.
Patricia Reyome.
View testimonial
Dr. Autry and her staff were very helpful in answering any questions I had about my upcoming surgery.
Dr. Autry and her staff were very helpful in answering any questions I had about my upcoming surgery.
Steve Grist.
View testimonial
Amanda was thorough and informative. She also has a great sense of humor. Very nice to deal with.
Amanda was thorough and informative. She also has a great sense of humor. Very nice to deal with.
Jean Reynolds.
View testimonial
Dr. Bachman is a caring professional.
Dr. Bachman is a caring professional.
Pamela McCarthy.
View testimonial
I am very satisfied with the treatment from Dr. Wade. He is very knowledgeable and attentive to my needs. My vision is vastly improved thanks to his care.
I am very satisfied with the treatment from Dr. Wade. He is very knowledgeable and attentive to my needs. My vision is vastly improved thanks to his care.
Andre Beaubien.
View testimonial
Dr. Mayo was thorough on the procedure and expectations.
Dr. Mayo was thorough on the procedure and expectations.
Mary Wolfe.
View testimonial
Dr. Explained very well what was wrong with my eye lids. She was a friendly person. I would highly recommend her.
Dr. Explained very well what was wrong with my eye lids. She was a friendly person. I would highly recommend her.
Esther Ramirez.
View testimonial
Procedure was quick and painless and everyone especially Dr. Wade was friendly and helpful in the explanations for the procedure.
Procedure was quick and painless and everyone especially Dr. Wade was friendly and helpful in the explanations for the procedure.
WildeMargaret.
View testimonial
Dr Autry was excellent. I was a little nervous and uneasy going into the appointment. The staff was great and put me at ease and Dr Audrey was very knowledgeable and comforting. She answered all my questions. I would highly recommend Dr Audrey.
Dr Autry was excellent. I was a little nervous and uneasy going into the appointment. The staff was great and put me at ease and Dr Audrey was very knowledgeable and comforting. She answered all my questions. I would highly recommend Dr Audrey.
Alan Ramsey.
View testimonial
I had a significant eye problem and was grateful to Dr. Backman for working me into her schedule. She was efficient, quickly diagnosed the problem, gave me a thorough explanation of what was happening, and reassured me my eyesight would return to normal. She prescribed medication and had me come back in two days to recheck the progress. In addition to her medical treatment, she was very easy to talk with and has a good sense of humor. I highly recommend Dr. Bahman and feel quite lucky to be in here care.
I had a significant eye problem and was grateful to Dr. Backman for working me into her schedule. She was efficient, quickly diagnosed the problem, gave me a thorough explanation of what was happening, and reassured me my eyesight would return to normal. She prescribed medication and had me come back in two days to recheck the progress. In addition to her medical treatment, she was very easy to talk with and has a good sense of humor. I highly recommend Dr. Bahman and feel quite lucky to be in here care.
Denise Harrison-Fitmaurice.
View testimonial
A very engaging interaction with Christohpher D. Allee OD. He explained the process of cataract surgery and the options available.
A very engaging interaction with Christohpher D. Allee OD. He explained the process of cataract surgery and the options available.
Patrick I..
View testimonial
Doctor Allee was extremely friendly and concerned about my issue. He was also knowledgeable and up to date on the updated medications.
Doctor Allee was extremely friendly and concerned about my issue. He was also knowledgeable and up to date on the updated medications.
Julius .
View testimonial
Couldn't be more pleased. vision is improved!!!
Couldn't be more pleased. vision is improved!!!
Judy McNeely.
View testimonial
Dr. Mayo's staff was competent, friendly, engaged, intelligent, and resourceful. Dr. Mayo appeared businesslike, competent, intelligent, a good communicator, and friendly. I look forward to his surgery.
Dr. Mayo's staff was competent, friendly, engaged, intelligent, and resourceful. Dr. Mayo appeared businesslike, competent, intelligent, a good communicator, and friendly. I look forward to his surgery.
Marilyn M Goff.
View testimonial
Dr. Allee is a very effective communicator! He continues to explore any and all opportunities to perfect my vision.
Dr. Allee is a very effective communicator! He continues to explore any and all opportunities to perfect my vision.
Steve Clark.
View testimonial
Dr Mayo did my cataract surgery plus I had extra skin removed from by lids. He's thorough and has followup appointments to make sure everything is healing correctly. He made sure that I was comfortable with no pain. Definitely would recommend him to anyone needing eye surgery
Dr Mayo did my cataract surgery plus I had extra skin removed from by lids. He's thorough and has followup appointments to make sure everything is healing correctly. He made sure that I was comfortable with no pain. Definitely would recommend him to anyone needing eye surgery
Carolyn Burleson.
View testimonial
Visiting this office for the first time felt like being in a real friendly, down to earth, but sober, sorority house. An array of personalities, all charming and humorous, while still being professional. Except for one old guy screaming in the back room, which was at first disconcerting, I felt very comfortable and confident in their hands. (The old guy apparently does that just for effect seeking their attention). Victoria Villanueva was my first 'nurse' during the preliminary examinations and remains a favorite. One eye done, second next week, could not be an easier procedure.
Visiting this office for the first time felt like being in a real friendly, down to earth, but sober, sorority house. An array of personalities, all charming and humorous, while still being professional. Except for one old guy screaming in the back room, which was at first disconcerting, I felt very comfortable and confident in their hands. (The old guy apparently does that just for effect seeking their attention). Victoria Villanueva was my first 'nurse' during the preliminary examinations and remains a favorite. One eye done, second next week, could not be an easier procedure.
Robert Daniels.
View testimonial
OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
Wilbur Dewayne Hodge .
View testimonial
OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
OVERALL EXPERIENCE WAS EXCELLENT,VERY COMPASSIONATE AND CARING
Wilbur Dewayne Hodge .
View testimonial
Fantastic Service from check-in to check out. My mother is elderly and we go out of our way to Pasadena to the Eye Center of Texas. Deborah is so patient and detailed when she is going over the procedures and getting my mother ready to see the doctor. Dr. Mayo is thorough and friendly. He takes his time and answers all our questions. We are confident in their care.
Fantastic Service from check-in to check out. My mother is elderly and we go out of our way to Pasadena to the Eye Center of Texas. Deborah is so patient and detailed when she is going over the procedures and getting my mother ready to see the doctor. Dr. Mayo is thorough and friendly. He takes his time and answers all our questions. We are confident in their care.
C Brown.
View testimonial
Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Frances Templeman.
View testimonial
Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Dr. Jill is an Confidence builder with the information I needed to understand what decisions I needed to make about my Diabetes and my eye care. Dr Jill gave me clarity and repeated information I needed to be better informed. AND comfortable with my medical decisions. past eye care Doctors and specialist made me think I had to research and research medical information I could not connect to the decisions I needed to make. Truthfully I just did not understand them all. I am grateful to Dr. Autry.
Frances Templeman.
View testimonial
Great visist, he wasdone in no time. Thank you Dr. Mayo
Great visist, he wasdone in no time. Thank you Dr. Mayo
Lynda Schmid.
View testimonial
Excellent Dr for your eyes. Comes highly recommended.
Excellent Dr for your eyes. Comes highly recommended.
Joyce Melebeck .
View testimonial
very good and through first visit.
very good and through first visit.
Robert Wright.
View testimonial
Dr Wade and his staff are excellent! Their attention to detail, they ask excellent questions and their willingness to help is amazing!
Dr Wade and his staff are excellent! Their attention to detail, they ask excellent questions and their willingness to help is amazing!
Linda Carter.
View testimonial
Efficient, good explanations. All around good experience!
Efficient, good explanations. All around good experience!
Barbara Westcott.
View testimonial
Great! Very professional and very informative.
Great! Very professional and very informative.
Val Currie .
View testimonial
Dr. Bachman was a pleasure to work with. She explained everything to me and helped me make the correct decision for my care.
Dr. Bachman was a pleasure to work with. She explained everything to me and helped me make the correct decision for my care.
Jason Jennings.
View testimonial
Great experience. Explained things thoroughly with options available. Set realistic treatment plan involving me in its formulation.
Great experience. Explained things thoroughly with options available. Set realistic treatment plan involving me in its formulation.
Stephen Baine.
View testimonial
Everyone is professional and caring.
Everyone is professional and caring.
Sandra Burke.
View testimonial
I would have liked seeing Dr Wade I was feeling a little disappointed maybe next time I did request him thanks
I would have liked seeing Dr Wade I was feeling a little disappointed maybe next time I did request him thanks
Joan CANTOR.
View testimonial
Very professional. My experience was wonderful.
Very professional. My experience was wonderful.
jacqueline Lovell.
View testimonial
Dr. Wade is the best and I feel confident in his care.
Dr. Wade is the best and I feel confident in his care.
Anna Halle.
View testimonial
Prompt, Friendly and Excellent Care
Prompt, Friendly and Excellent Care
Janice E Walker.
View testimonial
So patient and answered all my questions. Very friendly
So patient and answered all my questions. Very friendly
Michaela Kkey.
View testimonial
Dr Mayo performed cataract surgery on both eyes during December. It was amazing the immediate improved difference. I’ve never put on my glasses again. Today I had the left one lasered to remove the film that can grow back on it. It took about 30 seconds to zap it. I already have the right one scheduled to do. I’ve been very pleased with the procedures and results.
Dr Mayo performed cataract surgery on both eyes during December. It was amazing the immediate improved difference. I’ve never put on my glasses again. Today I had the left one lasered to remove the film that can grow back on it. It took about 30 seconds to zap it. I already have the right one scheduled to do. I’ve been very pleased with the procedures and results.
Diane Mills.
View testimonial
Great Doc and people that work with him!
Great Doc and people that work with him!
Ted C Jones.
View testimonial
I was extremely with the care I received today Thank You
I was extremely with the care I received today Thank You
Marcus Stallings.
View testimonial
The practice in Conroe/Woodlands runs like a well oiled machine. Techs and admin are smooth and professional. Dr. Jill Autry is top notch!
The practice in Conroe/Woodlands runs like a well oiled machine. Techs and admin are smooth and professional. Dr. Jill Autry is top notch!
Wagner, Michael J.
View testimonial
I would like to see that when you call to confirm appointments you include what costs to expect to pay at check in. When I came in I was prepared only for the copay amount not the testing that was being done.
I would like to see that when you call to confirm appointments you include what costs to expect to pay at check in. When I came in I was prepared only for the copay amount not the testing that was being done.
Bean, Cathrine.
View testimonial
Very good consultation. Every question answered and all future events clearly explained.
Very good consultation. Every question answered and all future events clearly explained.
Tanner, Jefferey.
View testimonial
ALL OF THE EMPLOYEES AND THE DR. WERE EXTREMELY NICE TO DEAL WITH
ALL OF THE EMPLOYEES AND THE DR. WERE EXTREMELY NICE TO DEAL WITH
Scott, Vickie D.
View testimonial
Dr. Mayo was very informative this morning. I made a decision based on his input.
Dr. Mayo was very informative this morning. I made a decision based on his input.
Hale, Sharon.
View testimonial
Another great doctor Also the little doctor was great too cant temper her name She is Vietnamese remember that much Dr Amide was the original doctor who is giving me vision back cant not praise him enough
Another great doctor Also the little doctor was great too cant temper her name She is Vietnamese remember that much Dr Amide was the original doctor who is giving me vision back cant not praise him enough
Donny McCleskey.
View testimonial
Very thankful to eye center of Texas I’m finally getting my vision back with there help Doctors are great and trust only them for my eyes
Very thankful to eye center of Texas I’m finally getting my vision back with there help Doctors are great and trust only them for my eyes
Mcclesley, Donny.
View testimonial
My Lasix surgery performed by Dr Mayo greatly improved my vision. Process was well organized and actual procedure was painless and fast
My Lasix surgery performed by Dr Mayo greatly improved my vision. Process was well organized and actual procedure was painless and fast
Noggle, Albert.
View testimonial
I was in a great deal of pain when I saw Dr Allee, and he provided me with a very thorough explanation of what procedures needed to take place. He helped me understand what was going to happen and what needed to be done. That settled my fears and satisfied my concerns. He was extremely understanding regarding my pain into my fears while setting a follow-up for me with his colleague I'm preparing me for surgery.
I was in a great deal of pain when I saw Dr Allee, and he provided me with a very thorough explanation of what procedures needed to take place. He helped me understand what was going to happen and what needed to be done. That settled my fears and satisfied my concerns. He was extremely understanding regarding my pain into my fears while setting a follow-up for me with his colleague I'm preparing me for surgery.
Elliott, Jimmy.
View testimonial
Dr. Mayo is knowledgeable and professional. He is the only one I would trust to perform my cataract surgery. Dr. Ngo was also professional and friendly for the follow up visits. Both these doctors were attentive, listened to my concerns, and answered all my questions.
Dr. Mayo is knowledgeable and professional. He is the only one I would trust to perform my cataract surgery. Dr. Ngo was also professional and friendly for the follow up visits. Both these doctors were attentive, listened to my concerns, and answered all my questions.
Nesrsta, Patricia L.
View testimonial
As a result of my recent annual eye exam by Dr. Robert Le in March, he indicated I needed to have the membrane removed from my left eye. I made the appointment with Dr. Wade. Once I arrived at the treatment center for my 2:30 appointment, I was evaluated and treated and left the center in about 2 hours. I met with several nurses and doctors before seeing Dr. Wade for the actual procedure. Everyone explained the exams and what was happening; and assured me the procedure would be very quick and painless. And it was. I left the center and went out to dinner that evening. So far so good. I have a follow-up visit in a couple of weeks.
As a result of my recent annual eye exam by Dr. Robert Le in March, he indicated I needed to have the membrane removed from my left eye. I made the appointment with Dr. Wade. Once I arrived at the treatment center for my 2:30 appointment, I was evaluated and treated and left the center in about 2 hours. I met with several nurses and doctors before seeing Dr. Wade for the actual procedure. Everyone explained the exams and what was happening; and assured me the procedure would be very quick and painless. And it was. I left the center and went out to dinner that evening. So far so good. I have a follow-up visit in a couple of weeks.
Bates, Cherry A.
View testimonial
Was took care of in a timely matter. Staff was great. Was told exactly what they they were going to do in a way that I understood. Check out made sure everything was taken care with flow up appointment. Extremely happy . Thanks
Was took care of in a timely matter. Staff was great. Was told exactly what they they were going to do in a way that I understood. Check out made sure everything was taken care with flow up appointment. Extremely happy . Thanks
Zwahr, Karl.
View testimonial
Everyone we came in contact with was cheerful and very professional.
Everyone we came in contact with was cheerful and very professional.
Dean, Richard A.
View testimonial
Dr. Bachman has always given me excellent care.
Dr. Bachman has always given me excellent care.
Sutphin, Carol.
View testimonial
Very efficient , painless and quick.
Very efficient , painless and quick.
Bui, Minh Quoc.
View testimonial
Great staff & great doctors. Been going there off & on for over ten years. Very consistent service.
Great staff & great doctors. Been going there off & on for over ten years. Very consistent service.
Gill, Billy R.
View testimonial
Dr. Wade removed scar tissue from the lens replacement. Everything is perfectly clear today. great job.
Dr. Wade removed scar tissue from the lens replacement. Everything is perfectly clear today. great job.
Crisler, Steve.
View testimonial
Very well run office! Enjoyed my experience!
Very well run office! Enjoyed my experience!
Hibler, Pamela.
View testimonial
Everything was handled like clockwork - and despite being very busy, most everyone was considerate and pleasant.
Everything was handled like clockwork - and despite being very busy, most everyone was considerate and pleasant.
Wilson, Linda M.
View testimonial
Busy office. Staff friendly and knows what they are doing.
Busy office. Staff friendly and knows what they are doing.
Ferguson, Janice.
View testimonial
Staff and doctors were all great; patients are main concern, test results and solutions explained thoroughly.
Staff and doctors were all great; patients are main concern, test results and solutions explained thoroughly.
Pickens, Ruby.
View testimonial
This clinic runs like a well oiled machine. Appointments run on time. Waiting time is short. Technicians are cordial and professional. The doctors are courteous and listen to you. I have been a patient here for over 10 years and I have no plans to change doctors. They are very, very good.
This clinic runs like a well oiled machine. Appointments run on time. Waiting time is short. Technicians are cordial and professional. The doctors are courteous and listen to you. I have been a patient here for over 10 years and I have no plans to change doctors. They are very, very good.
Yanez, Dolores.
View testimonial
Nasty and rude because blood pressure was elevated. Nothing I could do about it, no idea it was high and went to primary physician where pressure was normal.
Nasty and rude because blood pressure was elevated. Nothing I could do about it, no idea it was high and went to primary physician where pressure was normal.
Mc Roberts, Rebecca.
View testimonial
I feel very happy with the service and staff .The doctors was nice as well
I feel very happy with the service and staff .The doctors was nice as well
Turner, Gloria.
View testimonial
This office is a real pleasure compared to my experience with another doctor. On time - and pleasant staff.
This office is a real pleasure compared to my experience with another doctor. On time - and pleasant staff.
Sommer, Mary Ellen.
View testimonial
On time. Took the time to explain everything.
On time. Took the time to explain everything.
Tate, Albert.
View testimonial
All the confidence in the doctors at eye center. Dr Wade is the ultimate professional.
All the confidence in the doctors at eye center. Dr Wade is the ultimate professional.
Dimiceli, Michael.
View testimonial
Very nice & knowledgeable staff. The exams were easy & well explained. Didn’t feel rushed with Dr Allee & he took time to thoroughly answer all my questions. Everyone was pleasant & helpful. Good experience.
Very nice & knowledgeable staff. The exams were easy & well explained. Didn’t feel rushed with Dr Allee & he took time to thoroughly answer all my questions. Everyone was pleasant & helpful. Good experience.
Pauslen, Beth.
View testimonial
Very friendly people waiting on you.
Very friendly people waiting on you.
Walters, Bobby.
View testimonial
Dr Wade is a very attentive and listens well to the patient needs. I highly recommend him and I will keep going back to him for my eye care needs.
Dr Wade is a very attentive and listens well to the patient needs. I highly recommend him and I will keep going back to him for my eye care needs.
Couvillon, Rory.
View testimonial
Very knowledgeable, explains IOL lens types very well, friendly staff, great location.
Very knowledgeable, explains IOL lens types very well, friendly staff, great location.
Richey, Kathleen.
View testimonial
Everyone was great. Doctors explained the procedure in detail.
Everyone was great. Doctors explained the procedure in detail.
Ingo, Deborah.
View testimonial
Dr Mayo and th Eye Center of Texas have done an ecellent job of caring for my vision. I am seeing better than I ever have following the cataract/ lens replacement procedure.
Dr Mayo and th Eye Center of Texas have done an ecellent job of caring for my vision. I am seeing better than I ever have following the cataract/ lens replacement procedure.
Koza, Kimberly.
View testimonial
Very conservative approach that I appreciated
Very conservative approach that I appreciated
Martin, Dianna.
View testimonial
Dr. Mayo and staff are superb. Always caring and conscious of patient comfort and safety. No one else can provide their level of care.
Dr. Mayo and staff are superb. Always caring and conscious of patient comfort and safety. No one else can provide their level of care.
Karnes, Jerry.
View testimonial
aff is very friendly, Dr Allie makes you feel comfortable during exam and the music there is great
aff is very friendly, Dr Allie makes you feel comfortable during exam and the music there is great
Escobedo Sr, Michael.
View testimonial
I had a wonderful experience this past week for a Cataract removal. Dr. Mayo and his staff made this happen. I was nervous and anxious, but him and his staff made this experience easy. Thank you Dr. Mayo for helping me see so much better. 💓
I had a wonderful experience this past week for a Cataract removal. Dr. Mayo and his staff made this happen. I was nervous and anxious, but him and his staff made this experience easy. Thank you Dr. Mayo for helping me see so much better. 💓
Debbie Britron.
View testimonial
I was treated well but had to wait over 30 minutes for initial first test. Things went more quickly after the first test but then had to wait over 30 minutes to see the scheduler. Everyone was very pleasant and efficient in their analysis and evaluations.
I was treated well but had to wait over 30 minutes for initial first test. Things went more quickly after the first test but then had to wait over 30 minutes to see the scheduler. Everyone was very pleasant and efficient in their analysis and evaluations.
Davis, Brenda.
View testimonial
It was a great and wonderful examination. Everyone was helpful and caring for my eye care!!!!
It was a great and wonderful examination. Everyone was helpful and caring for my eye care!!!!
Crawley, Min.
View testimonial
Very efficient and accommodating. Staff very personable and thorough.
Very efficient and accommodating. Staff very personable and thorough.
Malchar, Joseph A.
View testimonial
Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Bobby D Davis.
View testimonial
I have been extremely happy with the staff and Dr. Wade. They are always happy to help and provide you with the information you need. I would recommend to anyone looking for cataract surgery and after care.
I have been extremely happy with the staff and Dr. Wade. They are always happy to help and provide you with the information you need. I would recommend to anyone looking for cataract surgery and after care.
Pierson, Donna.
View testimonial
Professional staff. Fabulous care. I would recommend to anyone.
Professional staff. Fabulous care. I would recommend to anyone.
Carter, Randolph.
View testimonial
Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Letter sent to the Better Business Bureau on February 4, 2023. This should explain why I refuse to pay another $400 for a eye lens replacement that the physician recommended and then it did not work. I continue to get an invoice for $400 as late as February 10, 2023. February 3, 2023 On September 12, 2022, I had a consultation with an eye specialist at the Center of Texas Eye Clinic on Bellaire (Dr. name unknow). She did an eye exam and recommended that I have bilateral cataract removed and then have lens replacements to OS. She recommended the upgraded lens (Vivity lens) and felt that that was a better choice to correct my vision. Once we agree on the treatment protocol, I was then escorted to a surgery scheduler desk to schedule my surgery. At that time, I was informed that the cost of each of the Vivity lens was not covered by my insurance so that cost would be out of pocket, and I would be charged the $1070.30 by the surgery center (MH Kirby Glen, Houston Texas) for each lens on the day of my surgery. I was also charged $5,800 00 for my part for the procedures that my insurance (Cigna) would not cover. This was paid by credit card at the schedulers desk. On September 21, 2022, I had my left eye cataract lens removed and a Vivity lens implanted by Dr. Wade. I had a follow up scheduled for 9/22/22 in the Katy Office. The vision seemed to improve but it was still waxy and unclear. I assumed that this was due to the recent surgery. I have a credit card statement showing that I was charged $1070.30 for the one lens. On September 30, 2022, during the follow up, I stated that my vision was not clean and remained waxy and blurred. I could not read road signs nor license plates on cars in front of me while sitting at a red light. I was referred to Dr. Wade and he schedule a replacement lens surgery. The doctor told me that I would get a refund of $1,070.30 since the lens did not improve my vision. On October 7, 2022, Dr. Wade did the replacement surgery to the left eye. That night I developed severe eye pain and nothing would relieve it. I already had a 24 hour follow up scheduled for the following day. On my follow up visit, I voiced severe pain to my left eye. Before going in for the 24-hour follow up, I called the emergency number listed on my paperwork and got a recording and when the I was able to contact someone the following day during business hours (not a person answering emergency calls), I was told that I could come in at 9 am which I already had a 10 am one day follow up scheduled. The ophthalmologist evaluating at 10:00 o’clock, determined the pain was caused by a corneal abrasion. A contact lens was put in my eye and antibiotics were prescribed for me. When I went to my one week follow up, my vision was no better. On September 21, 32022, I had a cataract removed from my right eye. I had the replacement lens performed at the MH Kirby Glen Surgical Center again. On that day, I spoke to the “Financial Manager” about my refund, and she stated that Dr. Wade had “not put it in his notes about a refund and he needed to put it in his notes before they could refund my money for the failed lens.” She gave me her “direct number and extension” which I found out later that you can only leave a voice mail to the general number and do not have the opportunity to enter an extension number after directing me to “directly call her”. She (“the office manager”) charged me $400 for what my insurance would not cover for the surgery. I paid the charge by credit card (can provide proof if necessary).. On November 2, 2022, I paid another $400 for the third surgery fee that was not paid by the insurance. Again, I have a credit card statement showing that my credit card was charged $400. On November 21, 2022, I was charged $400 for the first surgery that the Cigna did not pay. I paid it on the phone to a representative that I called after getting a bill. On December 8, 2022, I received a bill for $400. Then at a later date (?) I received a bill for $800 dollars. After calling and speaking to someone they said yes the $400 had not been posted and they would make a note. I have made numerous calls to the numbers that they gave me and you can only leave a message on a general voice mail. I must have called at least 20 times and no one will call me back to try to figure out the refund and invoices that I keep getting. I was told by Dr. Wade during replacement surgery of the original OS lens that they would remove the original lens and replace it with another lens (pd $1,000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it (when I checked in for my replacement surgery) the female said that someone other than her would take care of it. When I finally did speak to someone after legal threat and BBB threats, she (?) called me back and said no notes were written by Dr Wade that I would get a refund. She stated that “Dr. Wade did not put in his note that I would get a refund b/c the lens did not work. “ As of 10/19/2022) the eye was still, hurting and erythematous. I still could not see clearly out of OS (blurry vision). November 2, 2022, I had my right eye cataract removal done. I had a follow up on November 4th and the 9th. Again I kept telling everyone that my vision was not good and I was afraid to drive at night because I could no see the roads and read street signs, etc. Additional tests were ordered for me. On that same day (11/2/2022) I paid another $400 via credit card for the services that would not be covered by my insurance. I then received a $400 invoice from the surgery clinic. I called 1-866-491-4366 and I explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. Again, I called and left a message at MH Kirby Glen Surgery Center and received no return call. Finally, I received a phone call from a lady named Margarita from the number listed on the invoice. I explained it all to her and she said that she would contact the Kirby Glen Office and forward the message. She said she could see all the charges, but couldn’t really do anything, bc the surgical clinic is different from the billing and collections office. She said that if I did not hear anything back from the Kirby Glen Office in a couple of days to call her back. I waited a week and did not receive a return follow up call so I called Margarita back and left a voice message about all of this. A few days later, the same person that I spoke to on my surgery day and gave me “her extension” called me back. She informed me that she did not remember the incident and could I update her, therefore, I restated all the history. She said that Dr. Wade did not put in his clinical notes for a refund, therefore he would need to do that before a refund was issued. She and I had already had this conversation on the day of my third surgery and she said, Dr. Wade did not put it in his note that I was to get a refund. I told her that I would see him that day bc I was having surgery. During my surgery, I told him what she said, and he assured be that he was texting the front office to refund my money. On January 11, 2023, an invoice for $400 was sent to me for services at MH Kirby Glen Surgery Center. This is very frustrating, and I feel that I did not receive satisfactory results (corrected vision) from my surgery and now I am getting billed for services that are subpar. I also pulled my Cigna Insurance claims and I see that the surgery center billed Cigna for six (6) anesthesiologists for three surgeries. I do not really understand why two for each procedure in which I was awake and speaking to Dr. Wade during the procedure. Maybe one came and prepped me and then the other one came in and introduced himself and signed the chart, so two charges were submitted? Dr. Wade charged Cigna for three surgeries, which should have only been two bc we went off his colleague’s suggestion and they also billed me another $400 dollars for the replacement surgery. Again, this is so frustrating, and I cannot seem to get a or any response from the MH Kirby Glen Surgery Center and would never, never, never recommended to have any procedure done at this clinic. Thank you. Bobby Davis Update: As of today (2/18/23) I just received another invoice for $400.00
Bobby D Davis.
View testimonial
Very efficient and professional.
Very efficient and professional.
Goswami, Naintara.
View testimonial
My first cataract evaluation seemed very rushed. Thus surgery is very important to me and I want to make sure I am making an informed decision.
My first cataract evaluation seemed very rushed. Thus surgery is very important to me and I want to make sure I am making an informed decision.
Williams, Glenda.
View testimonial
All the staff is very friendly, courteous, helpful and professional. Dr. Allee was kind, friendly, and knowledgeable. He answered my questions. He took time to address any concerns I had.
All the staff is very friendly, courteous, helpful and professional. Dr. Allee was kind, friendly, and knowledgeable. He answered my questions. He took time to address any concerns I had.
Kopps, Carolyn J.
View testimonial
Dr. Wade is easy to talk to and answered all my questions
Dr. Wade is easy to talk to and answered all my questions
Flores, Gabriel.
View testimonial
Service was very concerned with patient comfort and understanding the processes.
Service was very concerned with patient comfort and understanding the processes.
Grieves, Steven.
View testimonial
My appointment was made weeks ahead and I was supposed to receive a packet with info to complete and bring with me on my first appointment. The packet was in my mailbox the day I got home from my appointment. Fortunately, I had called earlier and an e-mail was sent which I filled out and brought with me. There is so much room and so many people working at Eye Center Of Texas that it surprises me that this was overlooked. Just a thought............
My appointment was made weeks ahead and I was supposed to receive a packet with info to complete and bring with me on my first appointment. The packet was in my mailbox the day I got home from my appointment. Fortunately, I had called earlier and an e-mail was sent which I filled out and brought with me. There is so much room and so many people working at Eye Center Of Texas that it surprises me that this was overlooked. Just a thought............
Stevenson, Oma J.
View testimonial
Dr Mayo is awesome. The staff at his facility are awesome. He did a wonderful job removing my cataracts and got wonderful care under him. I would recommend him to everyone and all that is associated with him.
Dr Mayo is awesome. The staff at his facility are awesome. He did a wonderful job removing my cataracts and got wonderful care under him. I would recommend him to everyone and all that is associated with him.
Hicks, Deborah.
View testimonial
they took very good care of me and my problem
they took very good care of me and my problem
Aguirre, Barbara.
View testimonial
THE ENTIRE STAFF IS FRIENDLY AND PROFESSIONAL.
THE ENTIRE STAFF IS FRIENDLY AND PROFESSIONAL.
Masters, Carolyn.
View testimonial
I have to say, this was one of the most chaotic doctor offices I have every been to. Reception area was loud. The technician that did my intake/assessment kept the door open and I it was just as chaotic outside that room. I also felt like a bouncing ball going from room to room for tests. That said, I felt that I was treated with respect, everyone was kind and the doctor was great.
I have to say, this was one of the most chaotic doctor offices I have every been to. Reception area was loud. The technician that did my intake/assessment kept the door open and I it was just as chaotic outside that room. I also felt like a bouncing ball going from room to room for tests. That said, I felt that I was treated with respect, everyone was kind and the doctor was great.
Shniderson, Debra.
View testimonial
Very excellent and professional.
Very excellent and professional.
Benedict, Dorsey L.
View testimonial
Great, knowledgeable and friendly staff. Efficiently run office..
Great, knowledgeable and friendly staff. Efficiently run office..
Campbell, Leona.
View testimonial
EVERYONE WAS VERY NICE AND CARING
EVERYONE WAS VERY NICE AND CARING
Covey, Raymond M.
View testimonial
Good contact with office staff and DR. Would always like to speak with surgeon before any surgery.
Good contact with office staff and DR. Would always like to speak with surgeon before any surgery.
Harrison, James.
View testimonial
I live outside of Tomball. it takes more than an hour to get to their office. It is well worth it! Everyone was informative and kind.
I live outside of Tomball. it takes more than an hour to get to their office. It is well worth it! Everyone was informative and kind.
Klink, Jeam.
View testimonial
Very supportive staff. Doctors, assistants, etc all take their time and assist you in meeting your needs. A great place to be.
Very supportive staff. Doctors, assistants, etc all take their time and assist you in meeting your needs. A great place to be.
Edmonds, Lisa.
View testimonial
Referred by optometrist to return for YAG procedure. All was verified and Dr Wade completed the laser procedure. All prelim processes & testing done smoothly and efficiently. Dr. Wade and office staff very efficient and professional.
Referred by optometrist to return for YAG procedure. All was verified and Dr Wade completed the laser procedure. All prelim processes & testing done smoothly and efficiently. Dr. Wade and office staff very efficient and professional.
Wasaff, Barbara J..
View testimonial
The procedure was very efficient with no issues
The procedure was very efficient with no issues
Davenport, Sharon A.
View testimonial
They did a very thorough job on my examination. Everyone was really kind. They were very explanatory to me in what to expect and what the procedures were going to be.
They did a very thorough job on my examination. Everyone was really kind. They were very explanatory to me in what to expect and what the procedures were going to be.
Schubert, Lesa D.
View testimonial
They are a well-oiled machine and everything comes with a smile. The technicians, front office staff and rest are friendly and professional. And Dr. Bachman is thorough, takes time to explain things, but more than that has just a great and engaging personality. Overall a great experience. And I’d score it higher than a ten if I could.
They are a well-oiled machine and everything comes with a smile. The technicians, front office staff and rest are friendly and professional. And Dr. Bachman is thorough, takes time to explain things, but more than that has just a great and engaging personality. Overall a great experience. And I’d score it higher than a ten if I could.
Johnson, Mannon A.
View testimonial
it was good except for the time I had to wait over 45 minutes to see the next person who explained my surgery.
it was good except for the time I had to wait over 45 minutes to see the next person who explained my surgery.
Harris, Brenda.
View testimonial
Today I received courteous, prompt service. Dr p, however, was a little disappointing. Bedside manner just so so. Dr did not explain how my retinas looked , especially after so much laser surgery.
Today I received courteous, prompt service. Dr p, however, was a little disappointing. Bedside manner just so so. Dr did not explain how my retinas looked , especially after so much laser surgery.
Allbritton, Alice.
View testimonial
Very patient and professional. Addressed the issue causing the referral. Clear and concise plan for next steps.
Very patient and professional. Addressed the issue causing the referral. Clear and concise plan for next steps.
Wood, Patricia A.
View testimonial
Thoroughly tested before conclusion. Thank you.
Thoroughly tested before conclusion. Thank you.
Gambino, Jo A.
View testimonial
As fun as it is to be at the eye doctor! Everyone was great and very professional and knew what they were doing. I had a very good experience!
As fun as it is to be at the eye doctor! Everyone was great and very professional and knew what they were doing. I had a very good experience!
Vance, Michael.
View testimonial
Great clinic and service provider.
Great clinic and service provider.
Stovall Iii, Guy F.
View testimonial
Dr Wade and Dr Schulle were very thorough. Great staff.
Dr Wade and Dr Schulle were very thorough. Great staff.
Pastrana, Shirley.
View testimonial
Explained everything clearly and answered all my questions.
Explained everything clearly and answered all my questions.
Vanscoy, Donna.
View testimonial
All staff are excellent and professional
All staff are excellent and professional
Berger, Lance.
View testimonial
Professional, friendly and patient focused
Professional, friendly and patient focused
Townsend, Irene.
View testimonial
They were very professional. They took me to an exam room. Displayed my eyes. I waited a few minutes. Dr. Mayo did the procedure. He explained what was going to take place. All is ok. I will have the right eyed one in about 2 months. All is well.
They were very professional. They took me to an exam room. Displayed my eyes. I waited a few minutes. Dr. Mayo did the procedure. He explained what was going to take place. All is ok. I will have the right eyed one in about 2 months. All is well.
Taylor, Shirley A.
View testimonial
I had a hemorrhage at my optic nerve and Dr. Autry was called by my optometrist on Friday which was the day after Thanksgiving. His office and the Eye Center of Texas office was closed but he was able to talk with Dr. Autry who instructed my eye doctor to order a series of bloodwork tests for me to get and arranged for me to come in Monday for an appointment. She had me take a series of tests and went over the results of the bloodwork reports. She was very kind, explained everything in easy to understand terms and set up additional appointments for a recheck on the hemorrhage. I have used Eye Center of Texas for the last 14 years to help with various eye issues and they are always there to take care of whatever issues come up with my eyes. They are prompt, attentive, caring, reassuring and give excellent care.
I had a hemorrhage at my optic nerve and Dr. Autry was called by my optometrist on Friday which was the day after Thanksgiving. His office and the Eye Center of Texas office was closed but he was able to talk with Dr. Autry who instructed my eye doctor to order a series of bloodwork tests for me to get and arranged for me to come in Monday for an appointment. She had me take a series of tests and went over the results of the bloodwork reports. She was very kind, explained everything in easy to understand terms and set up additional appointments for a recheck on the hemorrhage. I have used Eye Center of Texas for the last 14 years to help with various eye issues and they are always there to take care of whatever issues come up with my eyes. They are prompt, attentive, caring, reassuring and give excellent care.
Malone, Beverly Diane.
View testimonial
Great experience - even though I did not have an appointment, this office was able to fit me in.
Great experience - even though I did not have an appointment, this office was able to fit me in.
Rossi, Michael.
View testimonial
I AM IN MY 70'S AND HAVE HAD TO WEAR GLASSES NEARLY ALL MY LIFE AND I CAN TRUTHFULLY SAY THAT DR. AUTRY IS THE MOST KNOWLEDGEABLE EYE DR. I HAVE BEEN TO AND THAT INCLUDES THE SPECIALIST THAT I HAVE SEEN. SHE IS VERY UP TO DATE AND HAS A EXCELLENT VARIED KNOWLEDGE ABOUT THE EYES AND HOW THE VARY DIFFERENT DISEASES AFFECT THEM. THE OFFICE STAFF IS VERY PROFESSIONAL,HELPFUL,KNOWLEDGEABLE AND COURTEOUS. THE FACILITY IS VERY CLEAN AND UP TO DATE. I HIGHLY RECCOMEND DR. AUTRY AND THE EYE ASSOCIATES.
I AM IN MY 70'S AND HAVE HAD TO WEAR GLASSES NEARLY ALL MY LIFE AND I CAN TRUTHFULLY SAY THAT DR. AUTRY IS THE MOST KNOWLEDGEABLE EYE DR. I HAVE BEEN TO AND THAT INCLUDES THE SPECIALIST THAT I HAVE SEEN. SHE IS VERY UP TO DATE AND HAS A EXCELLENT VARIED KNOWLEDGE ABOUT THE EYES AND HOW THE VARY DIFFERENT DISEASES AFFECT THEM. THE OFFICE STAFF IS VERY PROFESSIONAL,HELPFUL,KNOWLEDGEABLE AND COURTEOUS. THE FACILITY IS VERY CLEAN AND UP TO DATE. I HIGHLY RECCOMEND DR. AUTRY AND THE EYE ASSOCIATES.
Foller, Dorothy.
View testimonial
Caring folks with good explanation of treatment options.
Caring folks with good explanation of treatment options.
Brumbaugh, Steven.
View testimonial
wonderful, very confident with what she advised me. so glad I her h 2nd opinion!!!
wonderful, very confident with what she advised me. so glad I her h 2nd opinion!!!
Mitchell, Rena.
View testimonial
The members of the team that I worked with were all professionals, very kind and knew their part of a well-defined operation.
The members of the team that I worked with were all professionals, very kind and knew their part of a well-defined operation.
Orlando, Ronald.
View testimonial
A busy business with a lot of customers that flows well and has really smart, expert professionals providing services. Really impressive.
A busy business with a lot of customers that flows well and has really smart, expert professionals providing services. Really impressive.
Laflin, George C.
View testimonial
I came in as an emergency due to a suspected detached retina. They fit me in, confirmed my suspicion and sent me to a specialist to fix the problem in no time. Dr. Allee is a great doctor. I have been seeing him for years for glaucoma. He and the other doctors at his office are great. I recommend them highly!
I came in as an emergency due to a suspected detached retina. They fit me in, confirmed my suspicion and sent me to a specialist to fix the problem in no time. Dr. Allee is a great doctor. I have been seeing him for years for glaucoma. He and the other doctors at his office are great. I recommend them highly!
Cusack, Thomas.
View testimonial
Everyone who I came in contact with was very professional and I felt safe, and my best interest was of importance. An amazing assembly of professional staff from the front desk to the checkout and everyone in between.
Everyone who I came in contact with was very professional and I felt safe, and my best interest was of importance. An amazing assembly of professional staff from the front desk to the checkout and everyone in between.
Rainey, Clark.
View testimonial
I really liked that you send the folder with the needed paperwork to your patients to fill out at home and shorten the sitting in the common area to do it there. It also has information on what will be happening at your visit. Very informative for those that will take the time to read it. The visit itself went very smoothly, for the amount of people that had appointments. Sometimes there were short waits in between getting into rooms for different machines, but this is a Dr. Office. Expect some wait times, or wait for a day that you don't have anything else of importance on your schedule.
I really liked that you send the folder with the needed paperwork to your patients to fill out at home and shorten the sitting in the common area to do it there. It also has information on what will be happening at your visit. Very informative for those that will take the time to read it. The visit itself went very smoothly, for the amount of people that had appointments. Sometimes there were short waits in between getting into rooms for different machines, but this is a Dr. Office. Expect some wait times, or wait for a day that you don't have anything else of importance on your schedule.
Griffiths, Donna.
View testimonial
Very professional, informative and helpful.
Very professional, informative and helpful.
Cason, Elizabeth.
View testimonial
Friendly and professional staff, wouldn’t go anywhere else.
Friendly and professional staff, wouldn’t go anywhere else.
Kennett, Kevin.
View testimonial
Great customer service and the tests I received was well needed
Great customer service and the tests I received was well needed
Clark, Ruthie.
View testimonial
Everyone was very helpful & kind from checkin to checkout. Dr Mayo is excellent as per his info on your website.
Everyone was very helpful & kind from checkin to checkout. Dr Mayo is excellent as per his info on your website.
Stovall, Ella R..
View testimonial
Dr Wade is an outstanding doctor. He has an excellent bedside manner. I was extremely impressed with his level of care. He made sure I understood all of the information he gave me regarding my needed procedure.
Dr Wade is an outstanding doctor. He has an excellent bedside manner. I was extremely impressed with his level of care. He made sure I understood all of the information he gave me regarding my needed procedure.
Barazi, Mike.
View testimonial
I was extremely happy with Dr. Jill Autry. She took her time to make sure I understood all things pertaining to my procedure. I will definitely recommend her to my friends and family.
I was extremely happy with Dr. Jill Autry. She took her time to make sure I understood all things pertaining to my procedure. I will definitely recommend her to my friends and family.
Barazi, Mike.
View testimonial
Very thorough and friendly. Helped me feel at ease.
Very thorough and friendly. Helped me feel at ease.
Thayne, Lucene.
View testimonial
October 19, 2022 notes: $5,000 00 surgery for both eyes paid. On 24 hours and one week follow up, patient stated vision was not clean Referred to Dr. Wade and he schedule a replacement lens surgery. Did the replacement surgery which did not improve the vision. Had to go to the doctor for a 24-hour follow-up and voiced the severe pain. Before going in for the 24 hour follow up, patient called the emergency number and got a recording and when the patient was able to contact someone on the following day, the patient was told that he could come in at 9 am which the patient already had a 10 am one day follow up scheduled. The ophthalmologist evaluating g the patient at 10:00 o’clock, determined the pain was caused by a corneal abrasion. Contact lens was put in and antibiotics were prescribed for the patient. Today (10/19/2022) eye still swollen, hurts and erythematous. Still cannot see clearly out of OS (blurry vision). Told by Dr. Wade when he evaluated me a couple of follow-up visits that they would remove the original lens and replace it with another lens (pd $1000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it ( when I checked in for mt replacement surgery) she said that someone other than her would take care of it. Received a $400 invoice from the surgery clinic. I called and explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. This is very frustrating, and I feel that I did not receive a satisfactory results from my surgery and now I am getting billed for services that are subpar. Sorry that I feel this way but I was expected a different outcome. Thank you.
October 19, 2022 notes: $5,000 00 surgery for both eyes paid. On 24 hours and one week follow up, patient stated vision was not clean Referred to Dr. Wade and he schedule a replacement lens surgery. Did the replacement surgery which did not improve the vision. Had to go to the doctor for a 24-hour follow-up and voiced the severe pain. Before going in for the 24 hour follow up, patient called the emergency number and got a recording and when the patient was able to contact someone on the following day, the patient was told that he could come in at 9 am which the patient already had a 10 am one day follow up scheduled. The ophthalmologist evaluating g the patient at 10:00 o’clock, determined the pain was caused by a corneal abrasion. Contact lens was put in and antibiotics were prescribed for the patient. Today (10/19/2022) eye still swollen, hurts and erythematous. Still cannot see clearly out of OS (blurry vision). Told by Dr. Wade when he evaluated me a couple of follow-up visits that they would remove the original lens and replace it with another lens (pd $1000K for the vivity (?) lens) and that they would refund me the $1,000 that I had paid for the upgraded lens. When I asked about it ( when I checked in for mt replacement surgery) she said that someone other than her would take care of it. Received a $400 invoice from the surgery clinic. I called and explained that I was supposed to have a $1,000 credit, so I should not be getting a $400 invoice. The representative explained that billing and refunds are too different offices and that I need to call the local surgery clinic. This is very frustrating, and I feel that I did not receive a satisfactory results from my surgery and now I am getting billed for services that are subpar. Sorry that I feel this way but I was expected a different outcome. Thank you.
Bobby D Davis.
View testimonial
Dr Mayo and the 2 technicians who checked my eyes out all did a great job
Dr Mayo and the 2 technicians who checked my eyes out all did a great job
Clarke, James.
View testimonial
Kind, knowledgeable staff and I do so appreciate Dr. Mayo taking the time to talk to me during the consultation
Kind, knowledgeable staff and I do so appreciate Dr. Mayo taking the time to talk to me during the consultation
Parrott, Phyllis.
View testimonial
Dr. Bachman was great! She was very thorough and detailed. I'm still having problems with my eye sight in my right eye and she said it will get better and I trust her judgment it will. She was very personable throughout the entire examination having great personality! Sincerely, Daryl Maune
Dr. Bachman was great! She was very thorough and detailed. I'm still having problems with my eye sight in my right eye and she said it will get better and I trust her judgment it will. She was very personable throughout the entire examination having great personality! Sincerely, Daryl Maune
Maune, Daryl.
View testimonial
Had cataract surgeries here and returned for laser clearing.
Had cataract surgeries here and returned for laser clearing.
West, Sandra.
View testimonial
It was very good. Everyone was nice. I enjoyed it.
It was very good. Everyone was nice. I enjoyed it.
Riley, John.
View testimonial
Everyone was helpful, and informative. I felt very prepared for surgery and recovery. They guided me through testing in a very well informed, patient manner. I felt as though Everyone truly cared, all while receiving the most up to date and advanced medical care. Thank you.
Everyone was helpful, and informative. I felt very prepared for surgery and recovery. They guided me through testing in a very well informed, patient manner. I felt as though Everyone truly cared, all while receiving the most up to date and advanced medical care. Thank you.
Carroll, Ceceila.
View testimonial
I will have surgery in the month of November. I am looking forward to it. I will update after the surgery. I am very impressed with Dr. Autry.
I will have surgery in the month of November. I am looking forward to it. I will update after the surgery. I am very impressed with Dr. Autry.
Arnold, Orlander.
View testimonial
Amazing visit - Doctor on call was very knowledgeable and helpful - got in right away for eye issue that cropped up Previous evening - excellent visit - Thank you Dr. Tan
Amazing visit - Doctor on call was very knowledgeable and helpful - got in right away for eye issue that cropped up Previous evening - excellent visit - Thank you Dr. Tan
Ramakrishnan, Jayant.
View testimonial
First visit for evaluation. All went well
First visit for evaluation. All went well
Smith, Kathryn.
View testimonial
Like the details of the procedure and the explanations provided
Like the details of the procedure and the explanations provided
Nkwocha, Hyacienth.
View testimonial
The appointment was exactly as they explained it and I had the paperwork that was sent to me completed.
The appointment was exactly as they explained it and I had the paperwork that was sent to me completed.
Mccracken, Melissa A.
View testimonial
Everyone there is polite and diligent in their jobs. It is a very efficient office concerned with your care and knowledge of what is going on.
Everyone there is polite and diligent in their jobs. It is a very efficient office concerned with your care and knowledge of what is going on.
West, Bonnie.
View testimonial
Everyone was very nice and through. The only slightly negative part was the long wait between the different exams. My appointment was for 2:15 and I left after 5:00. However, I am satisfied with The Eye Center. I will have Cataract surgery soon, and am looking forward to better sight.
Everyone was very nice and through. The only slightly negative part was the long wait between the different exams. My appointment was for 2:15 and I left after 5:00. However, I am satisfied with The Eye Center. I will have Cataract surgery soon, and am looking forward to better sight.
Benoit, Margie.
View testimonial
Great service from start to finish, wish I would have done this 3 years ago.
Great service from start to finish, wish I would have done this 3 years ago.
Hanks, Paul.
View testimonial
Wow what a great visit! The folks at the Eye Center of Texas exceeded all expectations. From start to finish it was a very comprehensive, professional and pleasant experience. Both Dr Mayo and Dr Schulle took all the time I needed to answer my many questions and to put me at ease about my lens selection options and the cataract surgery itself. Before going to the Eye Center of Texas I had been to two other eye surgeons from recognized Houston practices that left me with more fear and uncertainty about having a successful outcome. But that was not the case with Dr Mayo and Dr Schulle. They took the time to do an extensive examination and to truly understand my lifestyle and what I was hoping to achieve through cataract surgery. Dr Mayo, the surgeon, and Dr Schulle the OD, shared many of their patient experiences and went into great detail about the pros and cons of the available lens that they offer, and that they don't offer. It felt more like a chat than a doctor's visit. They make a great team. Cataract surgery is a very big deal. My advice is take the time to do some research, understand what it is you are expecting then save yourself a bunch of time and frustration by going directly to See Dr Mayo and Dr Schulle at the Texas Eye Center!!! I couldn't be any happier. (I'd give them 6 stars if I could.)
Wow what a great visit! The folks at the Eye Center of Texas exceeded all expectations. From start to finish it was a very comprehensive, professional and pleasant experience. Both Dr Mayo and Dr Schulle took all the time I needed to answer my many questions and to put me at ease about my lens selection options and the cataract surgery itself. Before going to the Eye Center of Texas I had been to two other eye surgeons from recognized Houston practices that left me with more fear and uncertainty about having a successful outcome. But that was not the case with Dr Mayo and Dr Schulle. They took the time to do an extensive examination and to truly understand my lifestyle and what I was hoping to achieve through cataract surgery. Dr Mayo, the surgeon, and Dr Schulle the OD, shared many of their patient experiences and went into great detail about the pros and cons of the available lens that they offer, and that they don't offer. It felt more like a chat than a doctor's visit. They make a great team. Cataract surgery is a very big deal. My advice is take the time to do some research, understand what it is you are expecting then save yourself a bunch of time and frustration by going directly to See Dr Mayo and Dr Schulle at the Texas Eye Center!!! I couldn't be any happier. (I'd give them 6 stars if I could.)
Sylvester, Timothy E.
View testimonial
Friendly staff. Procedure was fast and easy. Should have done it years ago!!!!
Friendly staff. Procedure was fast and easy. Should have done it years ago!!!!
Reyna, Nidia.
View testimonial
Every part of this procedure was great. Only complaint I have - laying in pre-op and listening to cell phones ring, conversations etc. that the patients around me were having. I thought we were not allowed devices in pre-op and we were suppose to be relaxing to prepare for surgery.
Every part of this procedure was great. Only complaint I have - laying in pre-op and listening to cell phones ring, conversations etc. that the patients around me were having. I thought we were not allowed devices in pre-op and we were suppose to be relaxing to prepare for surgery.
Cullum, Dorothy Kay.
View testimonial
Explained my condition extremely well and my options that were available.
Explained my condition extremely well and my options that were available.
Mccrimmon, Evelyn.
View testimonial
Explained my options and problems.
Explained my options and problems.
Floyd, Ricky.
View testimonial
After care appointment scheduling has been difficult. The front desk line is not easy to reach, on hold for long periods of time and the phone drops calls. My paperwork says I can do all my follow up appointments with my eye doctor, yet I was forced to make my 3-5 day post-op follow up appointment at the Eye Center of Texas (which is a far drive for me), when my paperwork says I can do it with my local eye doctor. Overall confused and I don't want my lifetime guarantee questioned because I didn't do my follow up's where I'm supposed to. I think I had an appointment today (9/21/22) but I did not receive a phone call or email confirming the 3-5 post-op appointment, so I think I've missed it. I tried calling three times with hang-ups each time. Finally got ahold of someone at 10AM, and they were unenthusiastic and cold; they said they forwarded my inquiry to a counselor and they will reach out to me regarding if I had my 3-5 post-op follow up appointment today (which if I did, I missed it). Not pleased. Can't wait to go back to my local eye doctor, where I have my 3-5 post-op appointment scheduled for this coming Friday....
After care appointment scheduling has been difficult. The front desk line is not easy to reach, on hold for long periods of time and the phone drops calls. My paperwork says I can do all my follow up appointments with my eye doctor, yet I was forced to make my 3-5 day post-op follow up appointment at the Eye Center of Texas (which is a far drive for me), when my paperwork says I can do it with my local eye doctor. Overall confused and I don't want my lifetime guarantee questioned because I didn't do my follow up's where I'm supposed to. I think I had an appointment today (9/21/22) but I did not receive a phone call or email confirming the 3-5 post-op appointment, so I think I've missed it. I tried calling three times with hang-ups each time. Finally got ahold of someone at 10AM, and they were unenthusiastic and cold; they said they forwarded my inquiry to a counselor and they will reach out to me regarding if I had my 3-5 post-op follow up appointment today (which if I did, I missed it). Not pleased. Can't wait to go back to my local eye doctor, where I have my 3-5 post-op appointment scheduled for this coming Friday....
Ottosen, Kathryn E.
View testimonial
It was a bit long process. The lead receptionist can use a but more patience with her peers and less chit chat to take care of patients. Once we went back k the nurses and doctors were amazing!
It was a bit long process. The lead receptionist can use a but more patience with her peers and less chit chat to take care of patients. Once we went back k the nurses and doctors were amazing!
Guzman, Evangelina A.
View testimonial
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Holly, John.
View testimonial
Very pleased with the care and service’s provided
Very pleased with the care and service’s provided
Ashlock, Robert J.
View testimonial
While I appreciate the care given for a retinal tear, the fact that I have to pay over $100 for an office visit simply because your staff is going to dilate my eye for a simple follow up care visit...that is going to take more time waiting in the waiting room than looking at my eye is wrong. I've had lasik and cataract surgery (at another provider) and never had to pay for a simple follow up visit (it was included as part of the overall cost). Not only will I not be returning, PLEASE fix your non-stop talking voice recording that you use while people are on hold...it has major static & is painful to listen to...and has been that way for months. I am unable to choose "other" as a category. I would have preferred to send a simple email (as I solely want to get my frustration off my chest) but you don't have one. PLEASE DO NOT POST THIS ON TESTIMONIALS.
While I appreciate the care given for a retinal tear, the fact that I have to pay over $100 for an office visit simply because your staff is going to dilate my eye for a simple follow up care visit...that is going to take more time waiting in the waiting room than looking at my eye is wrong. I've had lasik and cataract surgery (at another provider) and never had to pay for a simple follow up visit (it was included as part of the overall cost). Not only will I not be returning, PLEASE fix your non-stop talking voice recording that you use while people are on hold...it has major static & is painful to listen to...and has been that way for months. I am unable to choose "other" as a category. I would have preferred to send a simple email (as I solely want to get my frustration off my chest) but you don't have one. PLEASE DO NOT POST THIS ON TESTIMONIALS.
Deena Beasley.
View testimonial
The staff and doctor were very thorough and answered all of my questions. Everything was explained to me in great detail and I did not feel rushed to leave their office.
The staff and doctor were very thorough and answered all of my questions. Everything was explained to me in great detail and I did not feel rushed to leave their office.
Smith, William.
View testimonial
Dr Autry and her staff Brenda and Candace were great. Front desk was very helpful
Dr Autry and her staff Brenda and Candace were great. Front desk was very helpful
Johnson, Mary Patricia.
View testimonial
Very pleased with all of the staff.
Very pleased with all of the staff.
Johnson, Joseph.
View testimonial
My appointment went as expected. I had an Epi-Peel procedure about a month ago to address a corneal dystrophy condition so today's appointment was to prepare for a future cataract procedure for my left eye. I had several measurements taken and was presented with two options for the cataract surgery along with the estimated costs for each option. I am opting for the conventional cataract surgery but I do have one question: Are there any choices for the type of lens that will be inserted during the conventional cataract surgery? There was information provided about three different lens that could be inserted during surgery but I'm not clear if those lens options pertained only to the laser surgery option and not to the conventional surgery option. The bottom line is that I was treated in a professional manner which any patient should expect.
My appointment went as expected. I had an Epi-Peel procedure about a month ago to address a corneal dystrophy condition so today's appointment was to prepare for a future cataract procedure for my left eye. I had several measurements taken and was presented with two options for the cataract surgery along with the estimated costs for each option. I am opting for the conventional cataract surgery but I do have one question: Are there any choices for the type of lens that will be inserted during the conventional cataract surgery? There was information provided about three different lens that could be inserted during surgery but I'm not clear if those lens options pertained only to the laser surgery option and not to the conventional surgery option. The bottom line is that I was treated in a professional manner which any patient should expect.
Sacks, Peter.
View testimonial
Great staff Great Doctors They took the time to Communicate what they we're doing. Front desk Handled paperwork quickly and efficiently. Satisfactory experience.
Great staff Great Doctors They took the time to Communicate what they we're doing. Front desk Handled paperwork quickly and efficiently. Satisfactory experience.
Carswell, David.
View testimonial
Very knowledgeable and highly qualified
Very knowledgeable and highly qualified
Gonzalez, Luis.
View testimonial
Always been very thorough. Love being to see
Always been very thorough. Love being to see
Drouin, Deborah.
View testimonial
Dr. Mayo corrected my eye problem with one visit that three other doctors couldn’t do in two years. Thank you Dr Mayo and associates!
Dr. Mayo corrected my eye problem with one visit that three other doctors couldn’t do in two years. Thank you Dr Mayo and associates!
Bates, Faye.
View testimonial
Overall experience was good only issue was the packet with health history arrived 4 days after my appointment there. Overall good
Overall experience was good only issue was the packet with health history arrived 4 days after my appointment there. Overall good
Spellman, Robert.