Long wait time
Long wait time
Had a very thorough exam and consultation to discuss surgery for my eyelids.
The staff is very professional, courteous and attentive. Dr. Mayo is bar none the best physician! Fast, easy, on point!
Professional staff and great consultation with Dr. Mayo.
Dr Mayo and his entire staff are excellent!! I would recommend them to anyone! Thanks Larry Smith
The doctors at texas eye center are very smart and very caring.
Doctors were patient and detailed during discussions of the visit. The appointment was long for the first visit, but I was forewarned. There was not a lot of wait time, just a lot of scans, test and consultations. I received far more exams and scans that in my past eye care. I was considering Refractive Lens Replacement and they made it easy to decide to proceed.
Everyone at EC of T is respectful, kind and knowledgeable about my eye condition. Also all equipment and chairs are wiped down and cleaned prior to getting procedures done. I would highly recommend this practice to anyone.
All staff was efficient and professional. All my questions were answered.
Very thorough and professional. All the doctors and staff were efficient and nice.
Everyone I met from the front door taking temps to Dr Mayo was excellent. I could not ask for a better team. Thank you For your exceedingly helpful and knowledgeable information. I am so happy my aunt referred me to you.
Very pleased with Dr.Mayo and the staff at Eye Center of Texas. I highly recommend them for any type of eye surgery.
I CANNOT GIVE A GOOD RESPONSE BECAUSE WE ARE LIMITED TO ACCESS TO THE OFFICE.
Villafana De Barron, Delfina.
The customer service was excellent, on point with sanitation. Dr Mayo was very thorough and gentle with my eye. Thank you all so much! And I want to also thank Dr Baxter, Jessica for the referral 🦋
I did not appreciate how I was treated by the Asian technician that first ran some tests on me.
This is the best medical organization I've ever frequented. All employees are most helpful, friendly, and professional. I always leave my visits with a very optimistic attitude. I would recommend their people and services to anyone needing eye related help.
I was called the day before my appt. and was told that the Doctor would be in surgery at my appt time. They moved my appt up 2 hours. I arrived at the new appt time and still waited 2 hours to see the Doctor. I just wish the schedule would be a little tighter.
My visit to the Eye Center of Texas was great didn't have to wait that long. Every one was nice my procedure was quick Dr. Mayo answer ed all my questions.
I would highly recommend The Eye Center of Texas and Dr Mayo. The whole process which was of considerable length was made to seem less because you were kept busy with only a short amount of waiting.
You take excellent care of my eyes. Everyone is very helpful.
I was impressed with everyone I met at the Eye Center of Texas. They also made me comfortable with their COVID 19 precautions.
The staff, technicians and doctors communicate thoroughly and explain every result and treatment plan.
I think Dr. Wade did an excellent job on my first cataract surgery. I was able to see clearly almost immediately. After the second cataract surgery, I have had problems, mainly headaches. I don't have all of the records before me but I am not satisfied with the fact that every single time I went in, I saw a different doctor, even thought I did request an appointment with Dr. Wade. It seems like I was given a different reason for my headaches and problems with my vision each time I went in. At one point, I specifically requested an appointment with Dr. Wade and when I got to your office, I was told he was on Spring Break. I told them I wanted to reschedule with Dr. Wade and then CV happened. I had an appointment to see Dr. Mayo, which was suggested by one of the doctors I saw at the beginning because it was indicated I had droopy eyelids. And, again when I got there, I saw someone other than Dr. Mayo. I asked if he was there and he was. so I did get to see him. Overall, I feel satisfied with Dr. Wade and Dr. Mayo but very dissatisfied with your processes in seeing the doctor.
Everyone was helpful and friendly. Doctor Mayo took the time to answer my questions and clearly explain everything.
The Eye Center is very aware of the virus issue and takes adequate measures to make you comfortable on your visit. This was a follow-up visit so I expected and received their usual courteous and efficient service.
I had right eye cataract surgery 10 years ago by Dr. Mayo & it was so successful chose to have left eye cataract surgery by Dr. Mayo.
Great doctors but very long wait time once I the office
The whole entire experience was excellent. The receptionist, the technicians, schedulers were all friendly and performed their jobs well. Of course, it goes without saying, Dr. Mayo is the man!! Thank you all for making my experience exceptional! William Hart, MD
I was really nervous today about getting a skin tag removed from my eye. Everyone was very pleasant and helped calm my nerves. Thank you so much!
Everything has gone perfectly. Thank you!
Extremely professional & well organized. Was able to get me in and done the same day which was great. Have already recommended a friend to see you.
The only issue is I waited very long in the patient room. And seating in waiting is long. But Doctor was excellent ,Thank you Dr.. Mayo
DR. Mayo and staffs was Very professional and knowledgeable! I have referred patient to him before and very happy with result.
Very friendly and professional. Very thorough with testing my cataract.
Excellent Customer Service. The doctor was polite, knowledgeable, and spoke to us on what needed to be done using terms that we understood.
I felt completely informed and confident in the surgery and follow up
Super service, extremely professional and very interested in meeting your needs.
Everyone was very professional in providing their care from receptionists, assistants, services offered, scheduler, and lastly, Dr. Mayo was effective in providing the options for cataract surgery.
Ann and Dr. Wynn were friendly, keep me informed, and were very professional
He was knowledgeable and pleasant and as a person I liked him. What else.
Efficient, friendly, helpful staff. I always feel that I am receiving the best eye care possible.
Very good but long. However, I believe I was an add on because I was moving and they were trying to fit me in. Think it will happen again next Wednesday,....... unfortunately.
My overall visit was efficient and professional. The woman who does your check in could use some customer service training. I did not feel welcomed, especially being a new patient. The technicians were experienced at what their tasks and informative during the steps of my examination. The doctor took his time and answered all my concerns and questions.
Treatment and office management was nice
I was impressed by the professionalism, efficiency, and patience of the doctors and staff of Eye Center of Texas as they took pains to answer my questions and made sure that my questions had been answered.
I received excellent care by qualified staff. When Dr. Mayo had an emergency case, I was informed of the delay, which was appreciated.
I really like Dr. Mayo and his assistant. So far, my eye is doing much better. i arrived 15 minutes early with completed paperwork and waited in waiting area for 1 1/2 hours. After that, things went really fast.
The testing was thorough, efficient and performed in a timely fashion. Dr. Mayo explained the many issues associated with cataracts and the various options in terms of surgery. He took the time to answer my many questions.
Highly professional attention, all was clearly explained. I plan to schedule a cataract procedure in about two months,
They have the best staff and care for patients. They maked sure I knew my options for my eye care.
Patient care is good but call back to schedule my surgery has been almost two weeks and no call
Nice place. Very friendly staff. Great information given to me. Thanks
This was my first visit to the Eye Center of Texas and I was very impressed with the staff and Dr. Mayo. So professional and so warm and friendly. Makes all the difference when you're a bit nervous. Thanks to all!
Kind of a long wait but staff very nice and thorough.
Very impressed from start to finish. I feel thoroughly examined and confident in Dr Mayo and other staff's assessment of my eye issue. Only negative is finding the building as it faces Feathercraft !
Everyone including staff and doctors were extremely knowledgable, professional and very nice and friendly too!!
Great doctor and assistant. Short wait.
I found the office to be a well run operation with a personable, professional, well organized staff. I could not have asked for a more welcoming visit and on an extremely busy day. Just can't figure out how they manage to take such good care if everyone's needs in such an efficient way. It was a pleasure to be there under not so pleasant reasons.
It has been 17 years, I am with Eye Center for my treatment. I am fully satisfied with the service they provide.
First visit. Loved the dr I saw - can't remember her name - blonde. She was wonderful! However, the wait for my appointment was ridiculous! Almost 90 minutes. I will try 1 more time because I liked the dr - but I will definitely find a new practice if the wait is even close to that the 2nd time.
wonderful people to visit, I was treated very well!
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