Dr Stewart became my doctor after Dr Mayo did laser cataract surgery on bth eyes and there was swelling on my retina in my right eye. Dr Stewart is excellent, caring and answering questions throughly and working me in to an already busy schedule. The support staff when calling in needing help with MyEyeCareRecords (told manager handles that and not here) or needing copies of medical files sent (multiple calls to try and get a release form sent via email-after speaking with Anthony who said he was emailing it immediately) to primary physician is very difficult and time consuming to get accomplished. Ruth in Pasadena is a hero as calling Pasadena the 3rd time she helped and sent the form to me instead of passing me off to Anthony's voice mail as the second call resulted in after I told them what I needed. Tried to get a receipt 2 weeks after the right eye surgery and was told it would be in the chart in an envelope, not there.. Called after left eye was done and was told it would be at front desk in Pasadena. Not there. Finally had a a receipt printed at front desk and then the last payment of $2,100.00 was not posted and told billing was done in Bellaire and it just had not be done yet and I should not be concerned. Having an Administrator Medical background the lack of patient assistance is a little concerning and the reason for not giving a 10. May need a staff meeting and get ideas how to be more efficient with patient follow up. I seen how busy the office is but maybe not complete compartmentalizing the support office staff might be a good thing, Ruth did what she needed to assist me though it may not have been in her job description. She is a gem to the organization.

Dr Stewart became my doctor after Dr Mayo did laser cataract surgery on bth eyes and there was swelling on my retina in my right eye. Dr Stewart is excellent, caring and answering questions throughly and working me in to an already busy schedule. The support staff when calling in needing help with MyEyeCareRecords (told manager handles that and not here) or needing copies of medical files sent (multiple calls to try and get a release form sent via email-after speaking with Anthony who said he was emailing it immediately) to primary physician is very difficult and time consuming to get accomplished. Ruth in Pasadena is a hero as calling Pasadena the 3rd time she helped and sent the form to me instead of passing me off to Anthony's voice mail as the second call resulted in after I told them what I needed. Tried to get a receipt 2 weeks after the right eye surgery and was told it would be in the chart in an envelope, not there.. Called after left eye was done and was told it would be at front desk in Pasadena. Not there. Finally had a a receipt printed at front desk and then the last payment of $2,100.00 was not posted and told billing was done in Bellaire and it just had not be done yet and I should not be concerned. Having an Administrator Medical background the lack of patient assistance is a little concerning and the reason for not giving a 10. May need a staff meeting and get ideas how to be more efficient with patient follow up. I seen how busy the office is but maybe not complete compartmentalizing the support office staff might be a good thing, Ruth did what she needed to assist me though it may not have been in her job description. She is a gem to the organization.

Dellafave, Connie.

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He was very efficient! Will see him in a month

He was very efficient! Will see him in a month

Sandra L.

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Only two issues prevented a rating a 10. First, the place was too cold in the two waiting rooms and 6 exam rooms I was moved to during my 4.5 hours (2:30pm to 7:00pm) there. They should advise people to wear a light jacket or sweater if they are not going to adjust their thermostats. Upon checking out the check-out lady at the front desk said she has heard the person who calls patients sometimes mention bringing warm clothing, but I received no such warning. I did OK, but my wife would have frozen. Second, there was too much time spent waiting for each next step in my very thorough exam. Some test seemed to duplicate what my regular doctor's office had performed, so I don't know why that info wasn't passed along to the Eye Center to reduce time and costs. I know they have to wait a while for eye drops to dilate or numb the eyes, but not nearly this much time. At least I had a book with me and had time to read many pages. I would have gone crazy or walked out if not for my book. I didn't see magazines in the exam rooms, but I didn't look for them either since I had my book. Other than these cold and time issues, all the many staff who did various tests and moved me to the next exam room and the two doctors who saw me were very nice, professional, and competent. The primary doctor who saw me after all the others confirmed what my regular eye doctor found that led to this referral. I expected to have to come back for a second visit to have the needed procedure performed, but the doctor performed it around 6:30pm so I would not have to return other than for a follow-up in two weeks. the procedure only took perhaps 5 minutes. I greatly appreciated the doctor working late to complete my work in a single visit. I think they had one more patient behind me. So, I would recommend Eye Center Of Texas and Dr. Paul Stewart for any advance procedures your normal eye doctor cannot perform. I'm having no problem with my procedure, but the doctor and the check-out staff were very careful to advise me of potential problems and to request I let them know asap of any problems so they could have me come back in. So, just wear a jacket and take a book or something else to occupy your time, and you will be in good hands at Eye Center Of Texas. Free parking, too.

Only two issues prevented a rating a 10. First, the place was too cold in the two waiting rooms and 6 exam rooms I was moved to during my 4.5 hours (2:30pm to 7:00pm) there. They should advise people to wear a light jacket or sweater if they are not going to adjust their thermostats. Upon checking out the check-out lady at the front desk said she has heard the person who calls patients sometimes mention bringing warm clothing, but I received no such warning. I did OK, but my wife would have frozen. Second, there was too much time spent waiting for each next step in my very thorough exam. Some test seemed to duplicate what my regular doctor's office had performed, so I don't know why that info wasn't passed along to the Eye Center to reduce time and costs. I know they have to wait a while for eye drops to dilate or numb the eyes, but not nearly this much time. At least I had a book with me and had time to read many pages. I would have gone crazy or walked out if not for my book. I didn't see magazines in the exam rooms, but I didn't look for them either since I had my book. Other than these cold and time issues, all the many staff who did various tests and moved me to the next exam room and the two doctors who saw me were very nice, professional, and competent. The primary doctor who saw me after all the others confirmed what my regular eye doctor found that led to this referral. I expected to have to come back for a second visit to have the needed procedure performed, but the doctor performed it around 6:30pm so I would not have to return other than for a follow-up in two weeks. the procedure only took perhaps 5 minutes. I greatly appreciated the doctor working late to complete my work in a single visit. I think they had one more patient behind me. So, I would recommend Eye Center Of Texas and Dr. Paul Stewart for any advance procedures your normal eye doctor cannot perform. I'm having no problem with my procedure, but the doctor and the check-out staff were very careful to advise me of potential problems and to request I let them know asap of any problems so they could have me come back in. So, just wear a jacket and take a book or something else to occupy your time, and you will be in good hands at Eye Center Of Texas. Free parking, too.

David D.

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Great service and care. Love dr Autry and Stewart.

Great service and care. Love dr Autry and Stewart.

John T.

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Everybody was real friendly and explained procedures well

Everybody was real friendly and explained procedures well

Cliff M.

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Loved the fact that everyone was timely, courteous, and professional. The clinic/office had everything needed for my examination. I felt taken care of and cared about. Great Doctor and staff.

Loved the fact that everyone was timely, courteous, and professional. The clinic/office had everything needed for my examination. I felt taken care of and cared about. Great Doctor and staff.

Gladys H.

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They have it down to a science there, some waiting but expected when at a doctor's office.

They have it down to a science there, some waiting but expected when at a doctor's office.

Susan G.

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